Liaison International

09/02/2026

Technology works best to amplify the human side of enrollment management by helping teams create more space for meaningful student support.

When routine tasks are automated and teams have a clearer view of the student journey, staff can spend less time chasing information and more time helping students navigate important decisions. 🧭

Our latest article explores how connected enrollment technology helps leaders respond faster, personalize outreach, and build trust with students...even when conditions are constantly changing!

Read the blog:

Explore how connected higher ed technology helps enrollment leaders turn disruption into proactive, student-centered strategy through CRM, automation, and analytics.

09/01/2026

Ashley Crocker sat down with University Business to discuss what state systems need now from higher education.

For many state systems, technology enters the conversation too late, brought in to implement priorities already set elsewhere, rather than helping shape them from the start.

🚨 The real gap lies in how institutions coordinate across departments, where they lose sight of the learner, and whether partnerships are built for shared outcomes or just shared contracts. 🚨

Closing those gaps requires a more connected ecosystem in which information, goals, and achievements follow the learner over time rather than resetting with every institutional boundary. Choosing an education technology partner invested in shared outcomes can make all the difference.

Read the full article here: https://hubs.ly/Q04w5L8P0

09/01/2026

Let’s upend the paradigms of enrollment management with Dr. Mark Ginsberg, president at Towson University. 🆕

In our latest episode, Dr. Ginsberg talks with Todd Abbott about leading enrollment through transition and the balance he calls efficiency and intimacy. As his enrollment team says goodbye to a trusted leader and searches for the next one, Dr. Ginsberg shares how technology and AI can drive real efficiency without losing the personal connection that students and families still expect.

Watch or listen to episode 20 here ⏭️ https://hubs.ly/Q04w4LYF0

08/28/2026

Enrollment leaders often make snap decisions by the day to adapt to unplanned changes. Leadership becomes reactive by necessity, especially when data isn’t timely, teams are disconnected, and as student expectations continue to evolve.

To gain an advantage, institutions are prioritizing a foundation that enables real-time visibility and coordinated action to achieve meaningful student engagement.

Our new whitepaper explores how Ed technology can help you respond with greater agility and alignment.

Get your copy here. ⤵️
https://hubs.ly/Q04vcZ580

08/27/2026

One of the best things about higher ed conferences is sharing perspectives that make you look at familiar challenges in graduate enrollment from a new lens.

Jack Klett and Alyssa Frey Orlando, Ph.D. talked about the Graduate Recruitment Canvas framework in a recent presentation. Inspired by the Business Model Canvas, it helps graduate leaders think more strategically about how recruitment goals, student engagement, resources, partnerships, and outcomes work best together.

Featured in the latest edition of NAGAP Perspectives magazine, this article highlights the key insights from their presentation.

📖 Read more: https://hubs.ly/Q04vzDF70

08/26/2026

Higher ed leadership isn’t just looking for “show me a number, give me a forecast”, they want to know what the next action is. ⏭️

Craig makes the case that, with AI-powered enrollment management tools paired with robust CRMs that organize student lifecycle information, we can identify data points earlier and make adjustments before problems arise.

This way, when leadership asks “what’s next?”, data is the backbone to support your answer.

🎥 Watch more conversations here: https://hubs.ly/Q04vnhvQ0

08/25/2026

When enrolled international students were asked about their application experience, many participants identified cost and accessibility as significant barriers. 🚩

Building on prior research with domestic graduate students, this Liaison–NAGAP, the Association for Graduate Enrollment Management project explores how cultural differences, communication barriers, and logistical hurdles like credential evaluation and visa requirements shape the international student journey.

🗣 Omar Correa, Jim C. Harper, Fulbright Scholar, Ph.D., Angela Montgomery Ph.D., and Art Munin, Ph.D.

Download this on-demand webinar to uncover more findings from focus groups with international graduate students.
🔗 https://hubs.ly/Q04v41gX0

08/24/2026

What happens when stops being the headline and becomes part of the infrastructure? 🧠

That's one of the most interesting questions that emerged from conversations at this summer.

is moving beyond standalone AI features and toward something bigger: intelligent systems that support recruitment, communications, admissions, forecasting, and decision-making throughout the enrollment lifecycle.

In our latest article, Stephen Taylor explores why this shift matters and what it means for the future of enrollment technology.

📖 Read more: https://hubs.ly/Q04v47nR0

08/24/2026

Shouting a big 'welcome' to Shawnee State University, our newest members of the CAS community! 🎉

SSU will use the platform to collect and review applications for its graduate programs, allowing its teams to operate more efficiently.

08/21/2026

Enrollment volatility can expose and intensify alignment issues across an institution.

Admissions, marketing, financial aid, student success, and academic leadership may all be working toward the same enrollment goals, but not always with the same visibility into changing priorities.

"Having served as a chief enrollment officer and now partnering with colleges and universities across North America, I've seen enrollment volatility from both sides of the table," said Jonathan Shores, Ph.D. “The healthiest organizations build cultures where change is expected but where people are also supported through that change. This means setting realistic expectations, encouraging recovery after peak enrollment cycles, and ensuring staff feel valued rather than perpetually stretched."

Find more enrollment volatility insights from Jonathan in our newest article:
🔗

Discover how enrollment volatility affects people, priorities, and institutional alignment—and how sustainable enrollment management can create greater clarity and resilience.