59club USA

59club USA We provide club/golf mystery Shopper Audits, Customer Satisfaction Surveys, and Training Services https://www.59clubusa.com/become-a-mystery-tester/

Calling those who have a passion for good service, an eye for detail and the ability to supply feedback in a positive and constructive way.

59club’s industry leading Golf, Social, Spa & Hospitality specific mystery shopping service, offers keen golfers, social lovers, food & hotel aficionados the chance to play golf or enjoy a spa/social club visit, hotel stay or dining experience at venues acros

s U.S., Europe, the UK, Asia, and the Middle-East & Africa in return for providing detailed feedback based on their experience.

59club is a unique benchmarking company focusing on ‘Mystery Shopper’ audits and ‘Customer Satisfaction Surveys’ within the Golf, Social, Spa & Events industries. The feedback from our testers provides a vital role in what is reported back to our clients to help them to develop, improve and maintain a high level of customer service, in turn increasing their customers satisfaction, revenue and profits in the process.

If you’re building member surveys from scratch, you’re already behind.You don’t need more admin, you need insight.Our ba...
03/24/2026

If you’re building member surveys from scratch, you’re already behind.

You don’t need more admin, you need insight.

Our bank of survey templates cover everything from new member integration to reasons for leaving, and everything in between, giving you the exact questions you need to protect retention, reputation and revenue.

Discover more about our Survey platform that will save you time and increase your member feedback: www.59club.com/surveys

From Silver to Gold!! 🏆🏆What an achievement for Desert Willow Golf Resort and their General Manager, Derek White, as the...
03/23/2026

From Silver to Gold!! 🏆🏆

What an achievement for Desert Willow Golf Resort and their General Manager, Derek White, as they achieved Gold Flag Status, as well as scooping Superintendent, F&B and Retail Manager of the year titles, and the best one-off golf visit experience at the recent 59club USA Service Excellence Awards Ceremony.

Derek pays tribute to his team, and how they’ve worked tirelessly to achieve the Gold Standard of Excellence.

The following Desert Willow Managers now qualify for this years 59club Global Awards Ceremony in Portugal.

Chris Bien qualifies for Global Superintendent of the Year
Brian Lind qualifies for Global Retail Manager of the Year
Keith Sansone qualifies for Global Food & Beverage Manager of the Year

KemperSports

Our new survey platform is now live!59club Surveys has been fully re-engineered to be smarter, faster, and even more dat...
03/18/2026

Our new survey platform is now live!

59club Surveys has been fully re-engineered to be smarter, faster, and even more data-rich.

“The industry doesn’t need more surveys. It needs better intelligence” and that’s exactly what our new platform offers.

Click the link to our blog below to hear more about the new platform’s technology and thoughts from Simon Wordsworth and Ritam Gandhi

https://blog.59club.com/excellence-evolved

At 59club, support is part of the experience.Receive direct support from our CX Experts, Bret and Spencer, who understan...
03/06/2026

At 59club, support is part of the experience.

Receive direct support from our CX Experts, Bret and Spencer, who understand golf, hospitality, leisure and spa inside and out. From launching surveys to interpreting your results, they’re here to help.

No bots. No guesswork. Just real people who understand your needs and support you every step of the way.

Explore more about our survey platform at 59club.com/surveys

There’s no such thing as a “typical golfer”, and marketing like there is could be costing your club growth.Sam Czornyj, ...
03/06/2026

There’s no such thing as a “typical golfer”, and marketing like there is could be costing your club growth.

Sam Czornyj, Marketing Director at ION 54, explains why audience segmentation is the foundation of effective marketing, and how the smartest clubs use data to connect, convert and retain.

If you want better results, start by knowing who you’re really talking to.

Read or listen to the full article here: https://blog.59club.com/how-well-do-you-know-your-audience

Our built-in global benchmark comparison data provides you with instant visibility of your clubs performance, both regio...
03/05/2026

Our built-in global benchmark comparison data provides you with instant visibility of your clubs performance, both regionally and worldwide, while keeping insights clear, focused and actionable.

Find out more about 59club Surveys here www.59club.com/surveys

Are you asking questions that provide actionable data?When your questions are precise and industry specific, you underst...
03/04/2026

Are you asking questions that provide actionable data?

When your questions are precise and industry specific, you understand exactly what your members, guests and employees are experiencing and why.

That’s why our bank of question templates exist. With no fillers, and no fluff, the tools to access insight designed to deliver measurable impact are here for you.

Explore the platform further here www.59club.com/surveys

Comparison isn’t something to be afraid of - the best operators want to know exactly where they stand. With global bench...
02/19/2026

Comparison isn’t something to be afraid of - the best operators want to know exactly where they stand.

With global benchmarking built in to our Survey platform, you can see exactly how your venue compares to others - on a regional or worldwide basis, and all in just one click.

No spreadsheets. No manual analysis. Just powerful insights.

Get started with 59club Surveys today www.59club.com/surveys

If you’re building member surveys from scratch, you’re already behind.You don’t need more admin, you need insight.Our ba...
02/17/2026

If you’re building member surveys from scratch, you’re already behind.

You don’t need more admin, you need insight.

Our bank of survey templates cover everything from new member integration to reasons for leaving, and everything in between, giving you the exact questions you need to protect retention, reputation and revenue.

Discover more about our Survey platform that will save you time and increase your member feedback: https://www.59club.com/surveys

And the winners are...🏆Yesterday was all about celebrating customer service excellence across the US, recognising those ...
01/23/2026

And the winners are...🏆

Yesterday was all about celebrating customer service excellence across the US, recognising those individuals, teams, properties and management companies who delivered exceptional member & guest experiences during 2025.

Huge congratulations to everyone who took home a 59club CX award. An incredible achievement and very well deserved ⭐️

Swipe through to see this year's winners…

Welcome to Orlando!As the PGA Show kicks off, we’re thrilled to be here during such an exciting week for the golf indust...
01/21/2026

Welcome to Orlando!

As the PGA Show kicks off, we’re thrilled to be here during such an exciting week for the golf industry ⛳️

Tomorrow, we’re proud to host our Service Excellence Awards here in Orlando, celebrating the outstanding achievements of our nominees 🏆

We look forward to celebrating excellence in the USA! 🇺🇸

Only one day to go!!

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Watkinsville, GA
30677

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