Ectisp

Ectisp Ellis County Texas Internet Service Provider ECTISP Inc. P.O.

Box 2674
Waxahachie, TX
75165
Accounting Mon~Fri: 8am ~ 5pm
Support Mon~Fri: 7am ~ 5pm
Closed on Weekend's and Holiday's

Tower 2 (Old Maypearl rd.) time to wake up, it's time for work.
03/20/2025

Tower 2 (Old Maypearl rd.) time to wake up, it's time for work.

03/17/2025

**UPDATE **
This is Katie with Ellis County Internet, this update is to inform our customers that the Garrett tower is fully operational, if you are having issues in the Garrett area please call our office at 972-923-9090. Your unit could be damaged from the storms or blown out of alignment causing issues with your service.
The Tower 2 (Old Maypearl Rd.) repairs are scheduled for 8am on Thursday March 20th. We can not fully guarantee Thursday for restoration but that is our intention.
We are moving throughout the areas relocating customers from our Boyce Tower (879 location) and 877 tower to neighboring Tower locations as quickly as safety allows. If you are having issues but not sure what Tower you are on please contact our office for verification.
Thank you all very much for patience during this stressful endeavor.

City of Garrett, we are in the home stretch.
03/14/2025

City of Garrett, we are in the home stretch.

**UPDATE** This is Katie with Ellis County Internet. This message is to inform all clients that we have successfully res...
03/09/2025

**UPDATE**
This is Katie with Ellis County Internet. This message is to inform all clients that we have successfully restored service to the areas of Bardwell Lake, Bardwell City, Bristol, FM 55, Home Office (878), Maypearl, Nash, Union Hill, Tower 4 (FM 1446), and Waxahachie Lake. We are currently in the process of restoring service to the areas of Slate Rock and Stacks.
Due to the Tornado / Microburst that came through Saturday morning, several locations have received catastrophic damage. The impacted tower locations are Boyce (FM 879), FM 877, Garrett, Shaw, and Tower 2 (Old Maypearl Rd.). This affects West, Central, South Central Ellis County, and Garrett clients.
We are exhausting all efforts to restore service to all ECTISP clients as quickly as safety allows. Several locations still lack electricity due to downed lines, destroyed poles, and debris, which are causing delays in repairs. We will keep all customers updated throughout this challenging situation and greatly appreciate your patience.

**The picture below was taken between Waxahachie and Ennis during Saturday mornings storm.**

This is Katie with Ellis County Internet, we currently have 4 towers that have collapsed and 2 towers obliterated and ar...
03/08/2025

This is Katie with Ellis County Internet, we currently have 4 towers that have collapsed and 2 towers obliterated and are still evaluating other locations. We do have have plans in place to relocate clients to neighboring towers temporarily. Our office will be reaching out on Monday for the affected clients to get scheduled. We are doing everything in our power to get service restored as quickly as safety will allow. Due to the severity, some locations will take longer than others to restore service. We apologize for any inconvenience and greatly appreciate your patience.

03/08/2025

This is Katie with Ellis County Internet, Our home office location is temporarily operational, We have confirmed at least 1 other tower location that has collapsed at 877. We are reviewing and evaluating damage at each tower location. We do greatly appreciate your time and patience.

03/08/2025

This is Katie with Ellis County Internet, this message is to inform all clients, due to the severe weather from earlier this morning, home office tower has collapsed. This will effect the entire network. All technicians are working as quickly as safety will allow to get the service temporarily restored till permanent repairs can be made. We pray everyone throughout Ellis County made it through the storm safely. I will update throughout the day to inform everyone of the situation.

01/15/2025

ECTISP now has Fiber Fast Fixed Wireless with speeds up to 200 mbps available in select locations. Call our office at 972-923-9090 for details.

11/16/2024

If anyone was having issues with Netflix buffering last night, the issue was with Netflix and not with your internet service.

11/07/2024

This is Katie with Ellis County Internet, this message is to inform all clients that we have successfully rerouted traffic to home office until repairs have been completed to the damaged fiber.
All services should be fully operational, if you are still having issues please power cycle your POE and router for 30 seconds to a minute. If issue persists please call our office at 972-923-9090 and we will open a ticket to dispatch on Friday weather permitting.
You may see an interruption of service after the fiber has been repaired, but this will not be a long standing outage. We have everything in place to make the transition as smooth as possible.
I do greatly appreciate your time and patience as we deal with the unexpected.

Katie Ryan.
President and General Manager of ECTISP inc.

11/07/2024

This is Katie with Ellis County Internet, this message is to inform all clients that an unknown provider was trenching and cut the main fiber that feeds our home office. This has caused a massive outage affecting all clients within our network.
The upstream provider has dispatched construction technicians for repairs to the damaged fiber but have no ETA of completion.
We are in the process of rerouting traffic from one of our nearby fiber fed towers to bring home office operational until permanent repairs can be made. This is a tedious and convoluted process and appreciate your time and patience as we work as fast as possible to restore service to the network.
We apologize for any inconvenience.

09/05/2024

ECTISP is now hiring skilled tower technicians. To be considered, email your resume to [email protected]. Candidates are required to be comfortable with heights.

Address

300 Boyce Rd
Waxahachie, TX
75165

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