Dear Valued Customer,
We would like to take this opportunity to thank you for your interest in our products & your support during the past 49 years. We will continue to pay the freight charges within the Continental United States, EXCEPT for chime blocks, weights, wooden pendulum sticks, floor clock kits, lyre pendulums & pendulums 55cm or longer, all liquid cleaners, & glass over 7” dimension. Du
e to postal & freight rate increases, we must have a HANDLING CHARGE OF $8.00 ON
ALL ORDERS LESS THAN $70.00. A UPS surcharge of $2.90 for residential deliveries, & $5.25 for rural designated
UPS zip code deliveries will be assessed when applicable. UPS handling charges are subject to change without notice. If you are a resident of Ohio, please add 7% for sales tax or provide a sales tax number if the items are for resale. For our Canadian friends, please note that actual freight will be added to your order. Orders for Herschede items will be charged actual freight in addition to any handling charges that apply. Items will be automatically back-ordered if they are $10.00 or more. Any item under $10.00 will be back-ordered
ONLY upon your request. Any back-order that can not be filled within 60 days will be cancelled. Handling will NOT be charged on back-orders. When ordering by telephone, please have your order written out & give the quantity desired first, followed by the part number. We are now accepting ORDERS via e-mail to ensure accuracy and convenience. Please do not send any
questions you may have via e-mail. You may e-mail your orders to:
[email protected]
Please include: name,
customer ID (or zip code), part numbers, and quantity desired. We will send you an e-mail confirmation when your order
has been sent. Again, this service is for
ORDERS ONLY. Please call local at 513-897-7278 or 800-762-5015 if you have any questions or want to place an order over the phone. We accept bank cards (Visa, Discover, and Mastercard) & ALL PAYMENTS must be in U.S. Prices
billed will be those in effect at the time of shipment. Accounts are available to qualified individuals & firms. Please
request a credit application. No C.O.D.’s.
