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Platinum Connect Platinum Connect is the communications leader of Internet, Cable TV, Telephone and tech support services. Proudly serving the community of Webster City, Iowa.

10/13/2026

September's report card is in, and PlatinumHQ has some pretty impressive grades to show off! 📚🛡️✏️

With the first full month of school came homework, packed schedules and plenty of time spent online. But students weren't the only ones putting in the work. PlatinumHQ had its own share of unwanted activity to handle!

Throughout September, its built-in security helped identify and block:
🌐 15,685 Web Threats
🔐 2,157 Intrusions
🦠 2 Viruses

That's more than 17,800 threats that didn't make the grade! 👀

Whether you're finishing homework, catching up on your favorite shows or scrolling through your phone, PlatinumHQ is working behind the scenes to help keep your home network protected. 🛜 💜

September's final grade? An A+ for keeping cyber threats in check! ⭐

*GigaSpire router required for PlatinumHQ.

10/09/2026

A simple hello can mean more than you think. 👋

With World Mental Health Day being tomorrow, we're shining a little extra light on something that makes a difference in our everyday lives: the people we can count on.

Maybe it's catching up with family over a video call, sharing a much-needed laugh with a friend after a long week or reaching out when life feels a little overwhelming. Sometimes, even the smallest interactions can help us feel a little less alone. 📱💬

And that's the thing about a good connection. It's about so much more than what happens on a screen. It's about showing up for the people who matter, even when you can't be there in person.

At Platinum, helping keep those moments within reach is what we're here for. 🛜 💜

So as we head into the weekend, consider this your friendly reminder: Make that call, send that message and don't forget to check in with yourself too. 😌

10/07/2026

Fall means more time spent streaming, gaming and finding something new to watch. 🍂📺🎮

Between new releases, comfort-watch favorites, spooky picks and whatever suddenly lands on the watchlist, there’s a lot to choose from this time of year.

And sometimes it helps to know what you’re getting into first. Especially if you’d rather not get blindsided by a jump scare you definitely weren’t expecting. 😅 👻

Common Sense Media is a handy resource for checking movies, TV shows, games and apps. You can see reviews, content details and age guidance, which can be especially helpful when you’re choosing something for the whole household.

So whether you’re starting a new series, picking a game, planning a cozy night in or looking for something spooky, it’s worth keeping bookmarked. 👀

🔗 Check it out 👉 https://www.commonsensemedia.org/

10/01/2026

No tricks here. Just a Birthday Bash treat to kick off spooky season. 🎃👻💜

A big congratulations to Lynn and Marty McKinney, our September Birthday Bash winning duo! They’ll receive a credit each month for 3 months of internet service based on their current plan. 🛜🙌

Current residential customers, keep your eyes peeled because another drawing is creeping up at the end of October. 👀🎂

For now, cheers to Lynn and Marty on the win! 🎉

🔗 See all the Birthday Bash details here 👉 https://www.platinumconnect.com/news/five-years-connected-one-big-birthday-bash/

09/30/2026

Worried you missed your chance to sign up for the Birthday Bash giveaways? Don’t be. 🎉💜

If you’re a current Platinum Connect residential customer, you’re already entered in our monthly drawings. There’s no form to fill out, no extra sign-up and no need to stop by the office just to get your name in.

We’ve had quite a few customers stop in lately to ask about entering, especially while the Birthday Bash cookies were available, so we wanted to make sure this part was clear. The cookies may be gone, but your giveaway entry is still taken care of. 😉

And the Birthday Bash is far from over. We still have more monthly drawings ahead, plus our grand prize coming in December. 🎁

So for now, just keep an eye on our page and enjoy the celebration. Your name could be the next one we draw! 👀

🔗 See all the Birthday Bash details here 👉 https://www.platinumconnect.com/news/five-years-connected-one-big-birthday-bash/

09/29/2026

Meet Shannon! 👋

Shannon has been with us for about four and a half years, and no two days have looked quite the same. Good thing that’s exactly what she likes about being a CSR. 💜

When she’s off the clock, her hobbies are a mix of a little bit of everything: golfing, crocheting and embroidery. ⛳ 🧶

And yes, we need a moment for the little bunny. We are obsessed. 🤩

She’s also got solid movie taste, so if your watchlist is looking a little empty, Shannon can probably help with that too. 🎬

We’re lucky to have had her along for nearly all five years of serving the Webster City community. Thanks for everything you bring to the team, Shannon!

09/25/2026

There’s more to a strong connection than the Wi-Fi. 👋

From the friendly faces in the office answering questions and helping get everything lined up to the techs who take it from there, the Platinum team plays a part in every connection.

That’s why feedback like this is so appreciated. Reliable service matters, but so does having a local team that makes the experience feel personal from the start and is still there when you need them. 🛜💜

Thanks for the kind words, Joann!

📞 833-722-3485 | 🔗 www.platinumconnect.com

Safe to say, the Birthday Bash cookies have been a hit! 😂🍪We started with 7 dozen last Monday, brought in 3 dozen more o...
09/22/2026

Safe to say, the Birthday Bash cookies have been a hit! 😂🍪

We started with 7 dozen last Monday, brought in 3 dozen more on Thursday, and Katie's Ultimate Sweets came through with another 7 dozen yesterday. So yes, we are stocked and ready for you to stop by!

With only 8 days left to make a cookie stop, consider this your sign that you deserve a sweet treat.

The Birthday Bash still has plenty more celebrating ahead, but these cookies won’t be hanging around forever. Judging by how quickly they’ve been disappearing, don’t wait too long. 😂💜

🔗 Follow along with the rest of our Birthday Bash here 👉 https://www.platinumconnect.com/news/five-years-connected-one-big-birthday-bash/

09/22/2026

Pumpkin spice and everything nice...except maybe sun outages. 🍂☕📺

Fall officially starts today, and while we settle into cooler weather and all things cozy, there’s one seasonal quirk that can pop up with your PlatinumTV service.

From now until mid-October, the sun can line up directly in front of the satellites that help deliver your TV signal. When that happens, you may notice a few minutes of pixelation, freezing or a brief interruption during the height of the afternoon. ☀️📡

It’s totally normal, and your signal should come back on its own. If it’s still out after about 20 minutes, give us a call and we’ll be happy to help!

So if your TV gets a little spooky for a few minutes, don’t be too alarmed. The sun is probably just showing off...a little too much. 👻☀️

📲 833-722-3485 | 🔗 www.platinumconnect.com

It’s date nights, family nights, first movies, favorite snacks, running into people you know in the lobby, debating who ...
09/21/2026

It’s date nights, family nights, first movies, favorite snacks, running into people you know in the lobby, debating who gets the popcorn, and settling into a place that just feels familiar. 🎬🍿

That’s what makes The Webster Theater so special, and exactly why we’re proud to support it. 💜

When you sign up for our services and mention “THEATER,” we’ll donate $50 to this local gem.

So if better internet has been sitting on your to-do list, this is the perfect opportunity to finally check it off while also giving back to our community.

And if this promo helped put "Platinum Connect" on your radar, let us know in the comments. We’d love to hear it! 👀💜

📞 833-722-3485 | 🔗 https://www.platinumconnect.com/residential/

Here’s to more movie nights, more popcorn, and one more reason to make the switch. 🛜😉

Address

620 2nd Street, Suite 2
Webster City, IA
50595

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18337223485

Website

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