FocalPoint Coaching of Ohio

Name: FocalPoint Coaching of Ohio
Address: West Chester, OH, 45069, US
Telephone: +15135437271

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West Chester, OH
FocalPoint Coaching of Ohio

Improve your top and bottom lines, build stronger teams, plan for the future, and promote work/life

09/03/2026

When was the last time you questioned your prices instead of simply defending them?
For many business owners, raising prices feels riskier than absorbing another year of higher costs. The fear is understandable. Customers can push back, competitors can stay cheaper, and a poorly handled increase can damage trust.
The problem is that keeping prices unchanged has a cost too. A business can remain busy while margins quietly erode, leaving less money for competitive wages, better systems, stronger service, and the investments required to keep growing.
Our newest article looks at how to know when a price increase is justified, how to think about the amount, which customers may need different treatment, and what can go wrong when pricing becomes a reaction instead of a strategy.
The question is not simply, “Can we charge more?” It is, “Does our current price still support the value we promise to deliver?”

Read the full article here: https://focalpointcoachingohio.com/should-i-raise-my-prices/

09/01/2026

Are you tired of the boardroom? Tired of the suit and tie? Tired of the same old routine?

If you answered yes, it's time for a change. Don't let another summer go by where you're trapped inside working a 60-hour week. We have opportunities at Focal Point Business Coaching where you can make your own schedule, giving you freedom and flexibility to put balance back into your life.

When you're ready to learn more, I'll be here.

08/21/2026

What really drives a successful business?

It is rarely one big idea or one perfect strategy. Sustainable success comes from several disciplines working together: clarity about where you are going, focus on what matters most, a strategy that turns goals into action, and accountability to keep progress moving.

When those pieces are in place, growth becomes more intentional. Decisions become easier. Priorities become clearer. And perhaps most importantly, the business begins to create more freedom for the person leading it.

At FocalPoint, we help business owners and leaders step out of the day-to-day noise and focus on building a stronger business and a better life.

**Better focus. Better business. Better life.**

What is driving your business right now: clarity, focus, strategy, accountability, growth, or freedom?

https://focalpointcoachingohio.com/blog/

08/20/2026

Do you ever wonder how much you should pay yourself as a business coach?

Our newest article walks you through things to consider when making this decision. Check it out and let us know what you think.

https://focalpointcoachingohio.com/how-much-should-i-pay-myself-as-a-business-owner/

08/17/2026

Have you ever asked one of these questions?

❓ Why do good employees leave?
Good employees leave for many reasons, including compensation, weak management, excessive workload, limited growth, lack of recognition, organizational frustration, and personal circumstances. The most useful approach is to identify patterns through regular conversations rather than assuming one universal cause.

❓ Should I give a counteroffer to a top employee who resigns?
Sometimes, but only when the underlying reason is genuinely fixable. A counteroffer that addresses salary while ignoring poor management, workload, trust, or career stagnation may only postpone the departure.

❓What is a stay interview?
A stay interview is a structured conversation a manager conducts with a current employee to understand why the employee stays, what frustrates them, what might cause them to leave, and what practical changes could strengthen engagement and retention.

❓How often should managers talk about retention with employees?
Retention should be part of regular management conversations, not an annual event. Managers can incorporate workload, development, satisfaction, and future goals into one-on-ones and conduct more structured stay interviews periodically for key employees.

❓Is compensation the most important retention factor?
Compensation is important and must be competitive and fair, but it is not the only driver. Gallup’s preventable-turnover research found that many potential retention actions involved the daily management experience, organizational frustration, career advancement, and workload in addition to pay and benefits.

You aren't alone; that's why we wrote an article addressing many of the concerns around good employees leaving.
https://focalpointcoachingohio.com/how-do-i-keep-my-best-employees-from-leaving/

08/15/2026

Have you ever heard of G-O-S-P-A?

It's a very cool tool that we use as Business & Executive coaches to help our clients. In this clip, I explain what it means and how you can apply it to your challenges.

If you have questions or are interested in learning about more tools and resources we have to support your business, let us know. The entire FP Team Ohio is here to help.

08/14/2026

What would happen if your best employee handed you a resignation letter tomorrow?

Most leaders would immediately ask why. The more useful question may be why the conversation did not happen sooner.

Strong employees rarely leave because of one bad day. More often, frustration accumulates quietly. Workload keeps increasing. Development becomes something everyone plans to discuss later. Recognition gets replaced by more responsibility. A manager assumes a high performer is fine because the work keeps getting done.

By the time an employee says they have accepted another offer, the company may be trying to solve six months of problems in one counteroffer.

Our newest article looks at what actually helps businesses retain their best people, including the role managers play, why stay interviews matter, how to talk about growth and compensation before they become crises, and why reliable employees should not be rewarded with permanent overload.

The question every leader should be asking is not simply, “Why do good people leave?” It is, “What are we doing today that gives our best people a reason to stay?”
https://focalpointcoachingohio.com/blog/

08/13/2026

There is a moment in many businesses when an owner realizes that the customer creating the most noise may not be the customer creating the most value. The account may look impressive on a sales report. It may have been with the company for years. It may even be one of the names the owner mentions when describing the business to a prospective employee or lender. Yet behind the revenue is a growing trail of rush requests, late payments, unplanned revisions, employee frustration, executive intervention, and work that never seems to fit the process.

That is when a question that once felt almost unthinkable begins to surface: should we fire this customer?

The direct answer is that a business should consider ending a customer relationship when the account consistently destroys economic value, violates reasonable boundaries, threatens employees, creates unacceptable legal or reputational risk, or prevents the company from serving better-fit customers. Revenue alone is not a sufficient reason to keep an account. At the same time, termination should rarely be the first response. Before ending the relationship, the business should verify the facts, calculate the true cost to serve, address correctable problems, review contractual obligations, and determine whether repricing or a clearer scope could repair the account.

To read the full article, check out our blog:
https://focalpointcoachingohio.com/blog/

08/04/2026

What if your biggest customer is not actually your most profitable customer?

Most business owners can identify their highest-revenue accounts almost immediately. The harder question is what those relationships contribute after the company accounts for discounts, direct labor, customization, support, rework, delivery, payment delays, and management time.

Two customers can generate exactly the same revenue and produce completely different financial results.

That does not mean every demanding customer should be dropped. Some relationships offer strategic value, future growth, credibility, or access to an important market. It does mean leaders need to understand what they are investing in each relationship and whether the current price, process, and service model are sustainable.

Our latest article explains how to calculate customer profitability, identify hidden cost-to-serve expenses, evaluate unprofitable accounts, and decide whether to raise prices, redesign the service, change the terms, or respectfully step away.

Revenue tells you who buys the most.

Profitability tells you which relationships are helping you build a stronger business.

https://focalpointcoachingohio.com/how-to-know-which-customers-are-profitabl/

07/31/2026

The team got together this week to do what we always do...share ideas, success stories, lessons learned, and encourage each other.

Also, we just had a great time! Each of us truly enjoys working with each other.

Why hire one Business and Executive Coach when you could get the whole team?

That's what you get when you work with us. We always have each other's back and whatever challenges our clients bring, we have answers.

Learn more about the answers we have to share here: https://focalpointcoachingohio.com/blog/

Address

West Chester, OH
45069

Telephone

+15135437271

Website

https://toddeppert.focalpointcoaching.com/, https://focalpointcoachingohio.com/coaches/

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