09/02/2026
3:30 pm UPDATE: We have not received confirmation that the voice provider solved the issue, but we have experienced improvements in call quality and can't see the failures we were seeing earlier today. The provider did indicate that they were made aware of an outage on the west coast that may have been the cause. At this point, we haven't seen issues for a few hours, but we also have not been given the all clear. This is what we know at the moment.
We are aware of an issue impacting outbound calling with calls not completing, and/or poor audio quality. The issue is not with Liberty's network specifically, but with a voice network outside of Liberty's network. We have escalated the issue and it is being investigated and worked on at this time. We'll post again, when the voice provider provides resolution or status.
