Smart Source

08/10/2026

Using Virtual AI Agents for Dental Appointment Management and Agent-or-Automated-Dental-Procedure-Eligibility (ADPE)

SmartSource and First Outcomes' Virtual AI Agents have proven highly effective for dental offices. We have created a few animations to demonstrate their capabilities. Read about our latest topics and access a link to one of our AI animations here:

https://hand-holder.com/pdf/UsingVirtualAIAgentsforDentalApptManagement.pdf

Smart Source / First Outcomes is the Agentic AI System of Action for VBP Automation. We turn VBP work queues into completed workflows for MSSP ACOs, ACO REACH, Medicare Advantage, FQHCs, and every risk-bearing organization.

07/28/2026

There is No Ham in Hamburger!
Is there anything artificial in Artificial Intelligence?
Or is this just a misnomer?

No matter what application you are considering, make sure that the programming includes strict guardrails and thoughtful, verifiable testing. There may be no ham in hamburgers, but there’s certainly lots of artificial in artificial intelligence!
Read and download article here:
https://hand-holder.com/pdf/TheresNoHamInHamburgers.pdf

06/29/2026

We have updated our AI Services Flow Sheet page to include our latest “DEE” animation (Digital Employee Extraordinaire). The flow sheet describes 16 services that the Virtual Agent can provide and the new video animation can be found on Step 2. DEE can schedule new or returning patients, collect pre-registration information, and match each visit with the right provider.

For more information visit
www.hand-holder.com/flowsheet.php
For a demo or for more information contact:
Maria O’Donnell
Smart Source LLC
Phone: 800-232-5004 x224
E-Mail: [email protected]

06/10/2026

This article provides a checklist you can use to help you successfully implement AI solutions to your healthcare facility. Visit www.hand-holder.com to view and download the article and for additional information.

Barbara McLaughlin
VP of Healthcare Solutions
Smart Source Services
[email protected]
617-519-9140

06/03/2026

Virtual AI Agent Animation - Scheduling Medical Appointments
This video presents a demo of the exchange between DEE - Our Digital Employee Extraordinaire, and a patient looking for a medical appointment.
https://youtube.com/shorts/mi5wT_WYPIU

A list of our Virtual AI Agent services are listed on this page
https://hand-holder.com/flowsheet.php

For a demo or for more information contact:

Maria O’Donnell
Smart Source LLC
Phone: 800-232-5004 x224
E-Mail: [email protected]

Smart Source is innovating healthcare communications through unique technology that provides benefit

06/02/2026

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04/29/2026

Just finishing an awesome conference for the annual NACHC conference in Las Vegas! Thanks for a great conference! Harriet Hara, Barry McLaughlin, Dinesh Gambhir (&myself) met some wonderful Community Healthcare leaders seeking help for their centers. Thanks to all attendees for giving us an opportunity to speak with you and show our commitment to your communities and our desire to help you all.

04/17/2026

We are excited to attend the NACHC Workforce Conference at Caesars Palace in Las Vegas, April 28-29. WE ARE IN BOOTH 108. DM us if you are going!

The NACHC Workforce Conference is the premier event for Healthcare finance, operations, clinical and IT.
www.hand-holder.com

04/15/2026

We were excited to have attended the Urgent Care Association Conference in Chicago from April 11-14. The conference was very well managed. We are hoping to attend next year.

04/15/2026

We were excited to have attended the Urgent Care Association Conference in Chicago from April 11-14. The conference was very well managed. We are hoping to attend next year.