06/05/2026
Working under pressure involves much more than being courageous, experienced, and having all the right skills. Working memory plays a major role as well. Working Memory is how our brains temporarily hold information and manipulate it to complete tasks.
Thinking of working memory like a whiteboard, you can write down information, group concepts together, and then erase what isn't relevant once new information comes in; working memory is just like that for the brain. We mentally hold plans, priorities, observations, and decisions while doing a job.
On every fireground the mental white board is constantly being rewritten with new information. For example, a firefighter could simultaneously remember the floor plan of the structure, the general area of the fire, radio communications, their assignment, their location, their air supply, and the ever changing situation around them. The bigger and more capable of holding information, the less likely we will feel overwhelmed.
However, one problem is that stress reduces the size of that white board. When we are stressed, our working memory is reduced and we are less able to hold onto information. Our working memory holds onto information until it is either used or written off because of an immediate concern. Therefore, it's common for firefighters who have a lot of pressure put upon them to miss a call over the radio, forget a task, miss an important clue, or have trouble thinking several steps ahead. More often than not it's not because of a lack of knowledge or experience; it's because their mental work space has been overcrowded due to high levels of stress.
Fortunately working memory can be increased through specific types of cognitive training. Just as physical exercise develops muscle mass in the body, cognitive training develops the brain's ability to develop and maintain information and processes. Examples of these programs include MasterMind Training.
Through repetition and practice with these training programs individuals can increase their working memory capacity and improve their efficiency. In turn firefighters and officers are able to handle more information while staying aware of their surroundings and make better decisions faster in fast paced situations. While there will always be some level of stress during firefighting operations, cognitive training will help ensure that the individual's mental whiteboard remains intact and operational when needed most.