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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

CPI Telecom

cpITelecom delivers customized voice and data solutions for premise, hybrid and cloud, with on-site For more information, visit www.cpitelecom.net.

cpITelecom delivers customized voice and data solutions for premise, hybrid and cloud, with on-site implementation and support nationwide. cpITelecom proactively monitors all essential business technology 24/7/365 by our NOC. Founded in 1997, cpITelecom provides best-of-breed agnostic solutions from telecommunications and data providers. cpITelecom is a distinguished CenturyLink Diamond Partner, ShoreTel Gold Partner and the only ShoreTel lab certified SD-WAN provider.

10/13/2026

Hybrid work is here to stay. With nearly 1 in 4 employees working remotely, businesses need networks that are secure, scalable, and reliable.

cpITelecom builds remote-ready networks with SD-WAN, SASE, and managed services that keep teams connected and data protected - whether they’re in the office or at home.

Future-proof your network: cpitelecom.net

10/08/2026

Telecom bills aren't getting simpler, they're getting more scattered. Different carriers, cloud platforms, legacy services still lingering on the invoice, and fees buried deep enough that most people stop looking for them.

We help organizations cut through that and get real clarity on their telecom spend, so decisions come from actual data instead of a best guess.

10/01/2026

AI-powered contact centers aren't a nice-to-have anymore, they're quickly becoming the standard for how customer engagement actually works.

We help businesses modernize their contact centers with intelligent call routing, real-time automation, and AI-driven insights that turn every interaction into something faster and more useful, for the customer and the agent.

Long hold times and clunky, outdated systems aren't a customer experience, they're a liability. Reach out today and let's talk about what a smarter setup could look like for your team.

09/24/2026

In healthcare, communication doesn't get a second chance. A dropped call or an outage can delay a diagnosis, stall a transfer, or cost precious minutes when every one counts.

That's why hospitals, clinics, and urgent care facilities need telecom systems built to hold up under pressure, not just work most of the time.

We design secure, always-on communication environments for healthcare: HIPAA-compliant voice, cloud-based collaboration, and failover systems that keep you running even when something upstream fails.

Because in this field, "mostly reliable" isn't reliable enough.

09/17/2026

99.999 percent uptime is not just a metric. It is a business requirement.

We design resilient network architectures with intelligent failover, carrier diversity, and proactive monitoring to keep operations running.

When downtime costs real money, resilience matters. Let’s build it right.

09/10/2026

From AI applications to IoT and real-time collaboration, the future of business depends on what happens at the edge of the network. Performance, security, and resilience must all exist simultaneously.

We design edge-aware architectures that support modern workloads without sacrificing reliability or control. Let’s future-proof your network.

09/03/2026

Most hybrid offices don't have a steady headcount. They have a light Monday and a packed Wednesday, same building, same team, wildly different load.

Recent workplace occupancy data backs this up: global office utilization on peak days now averages around 80%, even where the week-average sits well under half that. A floor at 30% capacity on Monday can hit 80% by Wednesday without anyone changing headcount.

Here's the part that gets missed. If a network plan was sized around an average week, it was actually sized to fail on the busiest day, the one day it matters most.

That's when video calls stutter, VoIP breaks up, and people quietly start tethering to their phones under the desk.

The fix usually isn't "buy more bandwidth across the board." It's a network that flexes with real, measured usage instead of a flat number only right for one day out of five.

08/28/2026

In-flight WiFi finally caught up in 2026. Starlink now flies with 40-plus airlines, speeds up to 250 Mbps, fast enough for full HD video calls at 35,000 feet.

That tech isn't limited to airplanes. The same satellite network is becoming a real option for business connectivity on the ground, a backup line for a remote site or a location fiber just doesn't reach.

The catch: deployment is intricate. Hardware, licensing, and integration aren't plug and play, and getting it wrong means paying for capacity you can't rely on.

We can advise on where satellite connectivity makes sense and handle the integration, so your team stays connected wherever the office is.

Want reliable connectivity, in the air or on the ground? Let's talk satellite integration.

08/20/2026

People hear "carrier neutral" and assume it means we don't have opinions.

We do. Plenty of them.

It doesn't mean indifference. It means we're not on any one carrier's payroll, so our opinion about which carrier fits your business isn't shaped by which one pays us the most.

So when we tell you a particular carrier is or isn't a fit, that's not a sales pitch. It's just what we see in your usage and your contract.

That's the actual difference between a carrier rep and someone sitting on your side of the table.

If a rep has ever told you there's only one right answer for your business, that's usually the tell that they only sell one thing.

08/12/2026

One of the less talked-about telecom shifts in 2026 is this: connectivity is becoming programmable.

For years, businesses bought networks as infrastructure. Increasingly, they expect network capabilities to appear within the applications, workflows, and platforms they already use. That is a meaningful change. It moves the conversation beyond circuits, coverage, and bandwidth alone.

The real shift is that telecom is starting to look less like a utility and more like an operating layer. Identity, security, quality of service, location awareness, fraud protection, and real-time performance can increasingly be exposed in ways that shape the experience itself.

That changes the strategic question. It is no longer just “what network do we buy?” It is “what can the network help the business do?”

Address

6949 Vista Drive
West Des Moines, IA
50266

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

http://www.cpitelecom.net/

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