Don Desrosiers has been in the laundry and drycleaning industry since 1978. As a work-flow systems engineer and efficiency expert, he has created the highly acclaimed Tailwind Shirt System, the Tailwind System for Drycleaning, Firestorm for Restoration Drycleaning, the Tailwind System for Automated Assembly and Tailwind for Hotel Valet. He owns and operates Tailwind Systems, a management consultin
g and systems engineering firm. Desrosiers is a monthly columnist for The National Clothesline, Korean Cleaners Monthly, The Golomb Group Newsletter, NEFA’s Headlines and More and Australia's The National Drycleaner and Launderer. He is also a contributor for IFI’s Fabricare Magazine and other regional industry publications. He is a member of the Society of Professional Consultants and is the 2001 winner of IFI's Commitment to Professionalism Award. He has written a business management book entitled Labor Pains & Profit Drains (www.laborpainsprofitdrains.com). He has a corporate website at www.tailwindsystems.com and can be reached by telephone at 508.965.3163 and via email at [email protected]