Giving Insight, LLC

Giving Insight, LLC Technical Solutions for Nonprofit Growth

We know September doesn't exactly scream “FUN DATABASE PROJECT!” 😆👇But we actually think this is one of the best times o...
09/03/2026

We know September doesn't exactly scream “FUN DATABASE PROJECT!” 😆👇

But we actually think this is one of the best times of year to fix the little things that make fundraising harder than it needs to be...

Year-end is coming, but we're not in the thick of it yet. There's still time to fix the acknowledgment process that takes six steps, figure out why nobody trusts the mailing list, deal with the online form that creates extra work every time someone uses it, or finally ask why there are 47 different codes for essentially the same thing.

You don't need to launch a giant database cleanup!

Ask your team: What's one thing we do all the time that is harder than it should be? 🤔

Start there. That's one less thing you'll be swearing about in November.

There are a few things your donor database really shouldn't require: a secret decoder ring, three spreadsheets open at t...
09/02/2026

There are a few things your donor database really shouldn't require: a secret decoder ring, three spreadsheets open at the same time, someone reminding you “DON'T use that field,” or Brenda, who left the organization in 2022 but is apparently still the only person who knows how that one report works.

And yet, here we are. 😅

We see versions of this all the time, and usually nobody did anything wrong. Someone needed to solve a problem, so they found a workaround. Then another person added something to the workaround. Five years later, everyone assumes there must be a reason it works this way. 😵‍💫

Your database doesn't need to be perfect. But it should make your team's work easier! You should be able to answer normal fundraising questions without launching a full investigation, and more than one person should know how things work.

If that's not where you are right now, you probably don't need to blow everything up and start over.

Usually, we can just start untangling. 🙌

There is a lot of new energy at Giving Insight right now! 💥Our team is growing. We’re listening carefully to what nonpro...
08/28/2026

There is a lot of new energy at Giving Insight right now! 💥

Our team is growing. We’re listening carefully to what nonprofit professionals need. And we’re creating more ways for organizations to access practical, human-centered support.

But the heart of our work hasn’t changed. 💚

We still believe:

• Your data represents people
• Good systems should support relationships
• Clear processes can reduce stress
• Nonprofit professionals deserve training and support
• You should never be made to feel embarrassed for asking a question

If you’d like to connect with us, there are a couple ways to do that:

Bring a question to our quarterly community office hours: https://secure.lglforms.com/form_engine/s/PH7qzltF-uKC5l6QBTPFmQ

Learn about our new Fundraising Clarity Report: https://secure.lglforms.com/form_engine/s/EyKn-lL0v4VYwTYuuT16Vw

Or simply send us a message and tell us what your organization needs!

We would love to hear from you. 💬

Your database does not have to be perfect before it can become useful. 💡In fact, waiting for the mythical day when every...
08/27/2026

Your database does not have to be perfect before it can become useful. 💡

In fact, waiting for the mythical day when every field is complete, every duplicate is resolved, and every process is perfectly documented can keep an organization stuck for years!

✔️ Start with the question that matters most.

✔️ Choose one process that creates recurring frustration.

✔️ Identify one report that leadership truly needs.

✔️ Document one task that currently lives only in someone’s head.

Progress in database management is usually built through small, intentional improvements, not one enormous cleanup project that fixes everything forever.

Fundraising benchmarks can be incredibly helpful, but they are not grades. 👇They give you context!They can help you noti...
08/25/2026

Fundraising benchmarks can be incredibly helpful, but they are not grades. 👇

They give you context!

They can help you notice that your donor retention is stronger than you realized. They may reveal an area that deserves more attention. They can prompt useful questions about your organization’s fundraising model, history, staffing, or audience.

But a benchmark should never erase the story of your organization.

Your mission, community, fundraising channels, team capacity, and stage of growth all matter. 📊

The best use of a benchmark is not to decide whether your organization is “good” or “bad.” It is to understand where you are, become curious about why, and make more informed decisions about where to focus next.

That is how we’re approaching benchmarks in our new Fundraising Clarity Report!

See for yourself: https://secure.lglforms.com/form_engine/s/EyKn-lL0v4VYwTYuuT16Vw

Many nonprofit professionals spend hours creating reports that almost no one reads. 📊Or perhaps leadership reads the tot...
08/21/2026

Many nonprofit professionals spend hours creating reports that almost no one reads. 📊

Or perhaps leadership reads the total at the bottom, but misses all the information that could help the organization make a better decision. 😅

A report is only useful when people understand:

• What they are looking at
• Why it matters
• What has changed
• What question the report answers
• What action they might take next

This is why reporting is not simply a technical skill. It is communication!

Olja Kavaja brings that perspective to Giving Insight through her years of experience in reporting, analytics, systems, and strategy.

We want to help organizations move from “Here are the numbers” to “Here is what we understand and what we can do next.” 🙌

As Giving Insight’s new Chief Operations and Strategy Officer, one of Kim Terry’s priorities is listening. 👂We don’t wan...
08/20/2026

As Giving Insight’s new Chief Operations and Strategy Officer, one of Kim Terry’s priorities is listening. 👂

We don’t want to assume we know exactly what nonprofit professionals need simply because we’ve worked in the sector for a long time!

Needs change. Teams change. Technology changes. The pressures facing nonprofit staff change.

So today, we would love to hear from you: What is taking too much of your time right now?

👉 Is it reporting? Gift processing? Data cleanup?

👉 Acknowledgments? Training? Managing multiple systems?

👉 Creating processes everyone can follow?

👉 Or is it something else entirely?

Tell us in the comments or send us a private message! Your answer will help us think about what Giving Insight creates next. 💭

One of the reasons we're so excited to have Dr. Kimberly Terry at Giving Insight is that she understands the connection ...
08/18/2026

One of the reasons we're so excited to have Dr. Kimberly Terry at Giving Insight is that she understands the connection between processes and people. 🤝

When a process isn’t working, organizations sometimes assume that people simply need to try harder. But often, people are already trying incredibly hard.

The real problem may be:

• No one has clearly defined the process
• Different team members were taught different things
• The process no longer fits the organization
• Staff don’t have the time or tools to follow it
• A workaround has quietly become the permanent system

Kim’s experience in process improvement, organizational leadership, strategic planning, and workplace culture will help us support organizations at that intersection!

Better processes aren’t about controlling people. They are about making it easier for people to do good work. ✔️

There is no such thing as a “stupid” database question. ⬇️We know people say that about many things, but we especially m...
08/14/2026

There is no such thing as a “stupid” database question. ⬇️

We know people say that about many things, but we especially mean it here!

Nonprofit databases are complicated. They are often configured differently from one organization to another. Processes change, staff members leave, documentation becomes outdated, and sometimes no one knows why something was set up a particular way.

You should be able to ask:

🤔 “What does this field do?”
🤔 “Why are these numbers different?”
🤔 “Is there an easier way?”
🤔 “What happens if I change this?”
🤔 “Are we even using this correctly?”

Questions are not evidence that you aren’t capable. They are how better systems begin!

That is the kind of space we want our office hours, and all of our work, to provide.

Join our next community office hours: https://secure.lglforms.com/form_engine/s/PH7qzltF-uKC5l6QBTPFmQ

Not every database question needs to become a consulting project. 👀 Sometimes you just need 20 minutes with someone who ...
08/13/2026

Not every database question needs to become a consulting project. 👀 Sometimes you just need 20 minutes with someone who has seen the problem before!

👉 You might need help figuring out why two reports don’t match.

👉 You might want a second opinion before changing a code or process.

👉 You might know that something isn’t working, but not know enough about the problem to explain exactly what you need.

These are perfect office-hours questions!

Once each quarter, Giving Insight opens office hours to anyone in the nonprofit community. It’s a low-pressure place to bring a question, talk through a challenge, and leave with a clearer next step.

Our next community session is here: https://secure.lglforms.com/form_engine/s/PH7qzltF-uKC5l6QBTPFmQ

And yes, you can invite a friend! 😄

Address

37990 Tamarac Boulevard, # 221U
Willoughby, OH
44094

Telephone

+14402200699

Website

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