EMSAR

05/06/2021

We would like to thank the nurses in our community for the hard work you do every day to keep our patients healthy, particularly amidst the stress and uncertainty of the COVID-19 pandemic.

Nurses depend on the equipment EMSAR services to deliver life-saving treatment to patients. We are incredibly grateful to partner with the amazing nurses in the EMSAR community.

04/22/2021

April is National Healthcare Observance Month. As a reminder of the importance of the healthcare industry and those who work in it. We celebrate our healthcare professionals on all levels and we’ll continue to support them with our continued dedication to service excellence.

03/30/2021

Happy National Doctors’ Day!

On behalf of the entire EMSAR team, we would like to recognize the contributions of physicians to the individual lives and communities they serve, particularly amidst a global pandemic and uncertain times. We could not do the work we do at EMSAR without the network of amazing physicians we work with.

To the Doctors in our local and global community: Thank you for all you do!

02/11/2021

EMSAR is proud to announce our partnership with Immertec. With real-time virtual surgery training, Immertec allows surgeons to perform real-time surgical training events streamed live in virtual reality.

Thanks to EMSAR's nationwide footprint, clinical education expertise and high-tech capabilities, this immersive training is increasingly available to medical professionals, no matter where they are located. Cheers to another productive partnership!

06/21/2019

EMSAR Listens. A recent Survey regarding EMSAR New Jersey Owner/Technician Chris Eppolito stated "Goes out of his way to please. Extremely conscientious. Workmanship is second to none! Tony P." Great job Chris and thank you to Tony and all the customers who provide feedback.

05/31/2019

EMSAR Listens. A recent Wisconsin customer survey stated "I have always been impressed with the knowledge your service techs have. I have used your services for over 10 years. I also like the "no nonsense approach". They keep their appointment time, show up, get the job done, advise me and leave. They show back up with any follow up parts to install on a timely manor. Keep this attitude!" Gary J.

Being in the service industry is very demanding and "Attitude" is so very important in dealing with the customers issues. We pride ourselves not only in our Technician's technical skills, but also their ability to present a positive attitude when assisting customers.

04/16/2019

A customer took the time to complete a survey for services performed by Technician David Trost of EMSAR New Jersey stating: "David was fantastic today! We had our stair chairs serviced at our building. He not only showed me what was wrong with our equipment but he educated me on things we may be doing wrong with our equipment and demonstrated techniques we can implement at our Corps. I am so happy he was able to teach me in a caring and professional manner. Thank you so much David. I truly appreciate you and the time you took out of your busy day to answer all of my questions and concerns and for showing me how we can improve! I will for sure recommend you to the neighboring Corps around us!" Melissa

Thanks to David and all of our other Technicians and support staff that go the extra mile in providing customer services in a manner that they remember and are willing to recommend to others.

03/28/2019

EMSAR Listens to our customers. A recent "EMSAR Listens" Survey stated "Great job by Lynn in identifying and fixing issues." The customer was referring to Technician Lynn Olson of EMSAR Wisconsin. Our technicians vigorously train to learn to troubleshoot and identify issues as well as use logical thought processes to "fix" customer's equipment. Technicians also build relationships with and spend time with the customers to learn how their equipment is used and provide tips on how to prevent damage. Our Technicians "fix" more than equipment, they help customers "fix" their equipment worries and provide peace of mind.

03/08/2019

EMSAR Listens! In a recent customer survey, Steven N. of West Virginia stated "Bryan Wood and his assistant (of EMSAR Central) were nothing short of being professionals. They displayed their knowledge of the equipment and a true professional attitude in seeing that all components were serviced." EMSAR appreciates that our customers take the time to let us know about their satisfaction with our technicians. Great job EMSAR Central!

02/18/2019

Please join EMSAR at booth 831 at the EMS Today Conference & Exposition February 20-22 at the Ga***rd National Resort & Convention Center in National Harbor, Maryland. We will be giving away a $300 Amazon Gift Card. We hope to see you there.

EMS Today offers: networking with 4,500+ EMS professionals from around the world, countless hands-on experiences (both on-site and off-site), 240+ CEH opportunities and the most innovative products and services available to the industry displayed by over 250 exhibiting companies.

01/30/2019

Thought provoking quotations that all in the Service Industry should take note and live by:

"Being on par in terms of price and quality only gets you into the game. Service wins the game." – Tony Allesandra"

Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away." – Marilyn Suttle

"If we can keep our competitors focused on us while we stay focused on the customer, ultimately we’ll turn out all right." – Jeff Bezos

"There are no traffic jams along the extra mile." – Roger Staubach"

Your premium brand had better be delivering something special, or it’s not going to get the business." – Warren Buffett

01/25/2019

A recent EMSAR Listens Customer Survey stated "Gerald Brester (EMSAR Texas Technician) has provided great customer service every time he has come out and on the phone. Dartagnan M."
Although our technicians are trained to be the "service and repair" technical professionals they are, EMSAR also encourages and nurtures soft skills and customer service development that allows our technicians to be that trusted source of assistance when needed most. Great job Gerald and to all our Technicians who work hard to promote the positive and professional image that EMSAR is known for.