09/01/2026
Hii, Heyy heređ«Ą
If youâre setting up automations for AI Employees for your business, you really donât want to make any of these mistakes.
Because automation is great⊠until you automate the wrong thing.
Letâs take a look, shall we?
If someone takes the time to DM your business, the last thing you want is for them to be sitting there wondering if anyone saw their message.
A simple welcome message lets them know:
âHey, we see you. Weâve got you.â
Your AI Employee cannot read your mind and honestly, you donât want it trying to.
Give it your FAQs. Your product information. Your policies. Your business knowledge.
The more accurate the information you give it, the better it can represent your business.
Some conversations need a human. Full stop.
Thatâs why Exit Points matter.
Teach your AI when to say, âIâve got thisâ and, more importantly, when to say, âLet me get someone from the team to help you.â
Please. Test. Your. AI Employee. Before. Your. Customers. Do.
Ask the weird questions. Try different scenarios. See how it responds when things donât go exactly as planned.
Sometimes people are busy. Sometimes they forget.
Thatâs where Journeys come in, you can build thoughtful follow-ups that happen automatically over time.
Depending on how much youâre setting up, it could take a few minutes to an hour.
Then I keep the work going for you. Thatâs the beauty of good automation.
Try me at heyy.io today