OnPoint Partners, LLC

09/16/2026

A useful business assessment compares 4 sources of information.

It helps you see the problems that become invisible when you're inside the business every day.

Business owners often miss their own weaknesses for practical reasons:

→ Familiar routines make inefficient processes feel normal.

→ Competing priorities push internal review to the bottom of the list.

→ Confidence in the business can make emerging problems easier to dismiss.

→ Without comparison data, it's difficult to know whether performance is healthy or simply familiar.

Start with these 4 areas:

1. Internal processes: Document how work actually gets done, then look for delays, duplicate entry, unclear ownership, and manual steps.

2. Industry benchmarks: Compare key measures against relevant standards so you can separate normal performance from avoidable weakness.

3. Employee perspective: Ask where work slows down, which processes create rework, and what information people don't have when they need it.

4. Objective business data: Review financial, payroll, customer, and operational information together so decisions aren't based on one isolated report.

The goal isn't to criticize the business or the people running it. It's to replace assumptions with evidence and turn hidden problems into manageable action items.

Run this assessment regularly. The longer an inefficient process stays in place, the more normal it starts to feel.

09/14/2026

Before adding another internal role or sending a process to an outside provider, work through these 7 questions.

They help you choose the right mix of internal employees, outside specialists, and shared systems at every stage of growth.

1. Is this a core capability or a support function?
Keep work internal when it directly shapes your customer experience, competitive advantage, or daily decision-making. For example, sales leadership and client relationships often belong inside. Bookkeeping, payroll, and benefits administration may be better handled by specialists.

2. How often does this work happen?
Daily tasks may justify an internal owner. Monthly or occasional tasks might not require a full-time role. For instance, if payroll only takes a few hours each pay period, outsourcing can provide expertise without the cost of a full-time hire.

3. What happens if the process is done incorrectly?
Some mistakes are inconvenient; others create financial, legal, or operational risk. Payroll, tax filings, employee documentation, and financial reporting need clear controls. This might mean internal oversight combined with outsourced technical work.

4. Do we have the systems and documentation to support this work?
Adding people to broken processes adds confusion. Document steps, systems, and approvals before deciding who does the work. For example, ensure payroll data collection, review, approval, and reporting are clearly defined.

5. Can we hire and retain the right expertise?
Early-stage companies often need broad support but can't justify many specialized roles. Mid-sized companies may bring some functions in-house but still outsource specialized areas. Enterprises build internal teams for governance but outsource transaction-heavy or specialized projects.

6. Who owns the result?
Outsourcing doesn't outsource accountability. Someone inside must own the relationship, review performance, and make decisions. A practical setup: internal operations leader owns the process, outside provider handles technical work, department manager approves changes, leadership reviews reports regularly.

7. What will this decision look like 12 months from now?
A solution that works now may become a constraint as you grow. Consider if the process can handle more employees, transactions, locations, regulations, or leadership changes. A hybrid model, internal ownership plus outside expertise, often offers the best balance.

Early-stage businesses need flexibility and expertise without building every department. Mid-sized companies require clearer ownership, stronger controls, and scalable systems. Enterprises need governance, consistency, and internal teams managing complexity.

Sometimes, getting more out of your people is the correct move.
What's your approach to balancing internal teams and outsourcing?

Gary Fredericks is the CEO of OnPoint Partners, "The Operational Backbone for Growing Businesses"

07/04/2026

Wishing everyone a safe, happy, and spectacular 4th of July! 🎆🍔 Grateful for freedom, family, and good food today. What’s everyone’s plan for the fireworks tonight? 🇺🇸✨

01/19/2026

Running a small business already comes with a lot to manage. Finances shouldn’t be the part that feels confusing or stressful.
When your accounting is kept up to date, you’re not just tracking numbers , you’re understanding what’s actually happening in your business. You can see what’s working, where money is going, and make decisions with more confidence instead of guessing.
Clear numbers make everything else feel a little easier.

Feel free to share any tips for small business owners!

01/12/2026

If bookkeeping keeps getting pushed to “later,” you’re not alone.
Many business owners start the year with good intentions, but without proper bookkeeping, it’s easy to lose track of expenses, miss deductions, or feel unsure about profitability.
A bookkeeper provides structure, consistency, and insight — making sure your records are accurate, your cash flow is visible, and your financials are always ready when you need them.
Less time in spreadsheets. More time focusing on your business.

Please reach out with any questions, my team are always here to help!

#2026 hashtag hashtag hashtag hashtag hashtag hashtag hashtag

12/31/2025

07/17/2025

Sixteen billion login credentials. That’s how massive the latest credential leak is — and it’s a serious wake-up call for anyone with an online account.

This wasn’t a single new breach, but rather a compilation of stolen data from multiple breaches, much of it collected through malware. It includes usernames and passwords from major platforms like Google, Apple, Facebook, and more.

Even if your data wasn’t part of this leak, now’s the time to take action:

✅Update your passwords, especially if you reuse them.
✅Use a password manager to keep your logins unique and secure.
✅Turn on multi-factor authentication — app-based or hardware is best.
✅Consider switching to passkeys where available.
✅Monitor your accounts for unusual activity.

We hope this guidance is helpful for you. And as always, reach out with any questions or needs that develop this summer.

07/15/2025

Our hearts are with everyone affected by the recent flooding. Whether you experienced direct impact or are simply feeling the emotional weight of it all, please know you're not alone.

In times like these, checking in with one another matters more than ever.

07/04/2025

Happy Fourth of July!

Today, we celebrate the freedoms we cherish and the incredible community that makes our country so special. Whether you're watching fireworks, enjoying a backyard barbecue, or spending time with loved ones, we hope your day is filled with joy and appreciation for the place we call home.

Please note that our office is closed on July 4th in observance of the holiday, but we look forward to reconnecting after the weekend.

Wishing you a safe and happy Independence Day! 🎆🎇

07/01/2025

July is Disability Pride Month, a time to celebrate the resilience, achievements, and impact of the disability community.

At the heart of our mission is a deep commitment to accessibility, inclusion, and equity. This month, we reflect on how far we've come and recognize the work still ahead to ensure every person has the opportunity to thrive.

Whether you're part of the disability community, want to become an ally, or are just beginning to learn, we invite you to:

🌟 Attend local or virtual events uplifting people with disabilities.
🌟 Share what you're learning about accessibility and advocacy.
🌟 Support organizations like ours through donations or volunteering

Together, we can amplify voices, share stories, and build a world where everyone belongs.