EMS Management & Consultants

EMS Management & Consultants EMS|MC knows EMS. We offer full-service EMS billing solutions. Our services go from software to hardware to billing services and everything in between.

Here are the services we provide:

* Comprehensive Revenue Cycle Management of all billable EMS call reports
* Comprehensive Custom reporting that will meet the reporting and analytical
needs of your organization which include financial analysis, performance and
trend monitoring
* Annual Financial Revenue Projections
* Real time Online Reporting providing patient and financial data ac

cess
* Ongoing Documentation/Compliance Training and Education
* Courteous Live-answer Customer Service and Toll-free number
* Convenient Online Inquiry System where patients can provide insurance
information and inquire about their account and make payments
* Integrated Billing System and secure ePCRiInterface
* Extensive QA/QI audits and analysis programs
* Comprehensive Compliance Plan which ensures regulation compliance with
HIPAA, Identity Theft, and Government Auditing
* Dedicated Client Relations Team
* Secure Data Warehousing
* Hardware (Ex. Laptops, Tablets etc.)
* Electronic Patient Care Reporting Software (ePCR)

Where is EMS|MC technology headed next?At EMSpire Midwest, EMS|MC Chief Technology Officer Bill Sweeney will take attend...
09/02/2026

Where is EMS|MC technology headed next?

At EMSpire Midwest, EMS|MC Chief Technology Officer Bill Sweeney will take attendees inside Driving the Future: The EMS|MC Technology Roadmap.

Bill will map out how EMS|MC is adapting to a rapidly changing technology landscape, where we are today and where we're headed as we continue evolving the tools, technology and data capabilities that support our clients.
It's an inside look at the EMS|MC technology roadmap and how we're preparing to meet the changing needs of EMS agencies.

Join us September 23–24 at the Harley-Davidson Museum in Milwaukee for this session and more practical conversations about what's next for EMS.

Hotel block closes September 8! -> https://hubs.li/Q04tvp2H0

LAST CHANCE! Today is the final day to register for EMSpire Midwest and be entered for your chance to win our Harley-Dav...
08/31/2026

LAST CHANCE! Today is the final day to register for EMSpire Midwest and be entered for your chance to win our Harley-Davidson-themed prize!

Already registered? You're automatically entered.

Join us September 23–24 at the Harley-Davidson Museum in Milwaukee for two days of practical conversations, industry insights and solutions focused on the challenges facing EMS agencies today.

And there's still more to come, including additional speakers and special guests from EMS agencies we are proud to serve.

Register by the end of today, August 31, to be entered to win! If you don't you can still register to attend!

Don't forget: the EMSpire Midwest hotel block closes September 8-> https://hubs.li/Q04tvgtG0

Earlier this year, EMS professionals from across the Carolinas stepped out of the ambulance and into the courtroom.In Ma...
08/27/2026

Earlier this year, EMS professionals from across the Carolinas stepped out of the ambulance and into the courtroom.

In May, EMS|MC was proud to collaborate with PWW Advisory Group (PWW|AG) on an immersive Mock Trial experience in Greensboro, N.C., giving EMS professionals a firsthand look at what can happen when patient care decisions, documentation and protocols are examined from the witness stand.

A special thank you to Guilford County EMS for helping make this experience possible, as well as the EMS agencies and professionals from across the Carolinas who joined us and participated.

The scenario was fictional. The lessons were very real.

Through Mock Trial experiences like this one, PWW|AG challenges EMS professionals to see their work through a different lens. Patient care reports become exhibits. Providers become witnesses. Decisions made in minutes must be explained months or even years later.

It is an important reminder that the best time to identify gaps in documentation, policies and processes is before the stakes are real.

Read more about the experience and learn why bringing the courtroom to your agency can be such a powerful training tool:

https://emsmc.com/article/pwwag-and-emsmc-collaborate-on-mock-trial-when-the-call-reaches-the-courtroom-is-your-agency-ready/

If EMS is essential, how do we make sure it's sustainable?A new state-by-state review, from EMS|MC partners PWW|AG, exam...
08/27/2026

If EMS is essential, how do we make sure it's sustainable?

A new state-by-state review, from EMS|MC partners PWW|AG, examines what it means when states designate EMS as an “essential service.”

For EMS|MC, it raises another important question. How do we ensure EMS agencies have the financial foundation necessary to be there when their communities need them?

Recognition matters. So does policy. But ultimately, an essential EMS system must also be a sustainable one.
Explore the new resource and see where your state stands: https://hubs.li/Q04vmq1h0

"If you're not telling your story, someone else will be."For EMS agencies, telling your story isn't just about getting p...
08/26/2026

"If you're not telling your story, someone else will be."

For EMS agencies, telling your story isn't just about getting positive attention. It's about building trust with the people and communities you serve.

At EMSpire Midwest, PWW|AG EMS & Mobile Healthcare Consultant Matt Zavadsky will lead The Trust Factor: Why Public Relations Is an Essential Strategy for EMS.

Matt will explore the fundamentals of effective EMS storytelling, community engagement and building strong relationships with local media before you need them.

Because public trust takes time to build, and your agency's story is too important to let someone else tell it for you.

Join us September 23–24 at the Harley-Davidson Museum in Milwaukee.

Register by August 31 for your chance to win our Harley-Davidson-themed prize. Already registered? You're automatically entered.

Hotel block closes September 8! -> https://hubs.li/Q04tvh_Z0

EMSpire Midwest is bringing together the people who know EMS, understand the challenges agencies are facing and are read...
08/21/2026

EMSpire Midwest is bringing together the people who know EMS, understand the challenges agencies are facing and are ready to talk about practical solutions.

This September in Milwaukee, you'll hear directly from leaders and industry experts across EMS|MC and PWW Advisory Group, including:

Jason Brantley | EMS|MC Chief Customer Officer
Kim Stanley | EMS|MC Chief Client Advocacy Officer
Carrie Williams | EMS|MC Chief Human Resource Officer
Regina Crawford | EMS|MC Advocate Liaison
Ryan Stark | EMS|MC Chief Compliance Officer
Matt Zavadsky | PWW|AG EMS & Mobile Healthcare Consultant
Dr. Shannon Gollnick | PWW|AG EMS & Mobile Healthcare Consultant
Bill Sweeney | EMS|MC Chief Technology Officer

And we're not done yet. More speakers will be announced as we get closer to EMSpire Midwest, including special guest speakers from EMS agencies we are proud to serve.

Join us September 23–24 at the Harley-Davidson Museum in Milwaukee for practical conversations around the challenges facing EMS today and the solutions that can help move our industry forward.
Register by August 31 for your chance to win our Harley-Davidson-themed prize. Already registered? You're automatically entered.

Plus, reserve your hotel room before the September 8 hotel block cutoff.
Answer the Call. Join us at EMSpire Midwest! -> https://hubs.li/Q04tw_Vg0

EMS leaders already know the challenges. Rising costs, reimbursement pressures, workforce concerns, regulatory changes, ...
08/19/2026

EMS leaders already know the challenges. Rising costs, reimbursement pressures, workforce concerns, regulatory changes, new technology, growing expectations, and the list goes on!

So, what are we going to do about them? That’s where EMSpire comes in.

We’re bringing EMS leaders and industry experts together to tackle the challenges affecting our industry and, more importantly, discuss practical solutions agencies can take back to their organizations.

And there are two important deadlines coming up:

Register by August 31 to be entered for a chance to win a Harley-Davidson-themed prize. Already registered? You’re automatically entered. You must attend EMSpire Midwest to be eligible.

Reserve your hotel by September 8 to lock in the exclusive EMSpire group rate of $154/night at the DoubleTree by Hilton Hotel Milwaukee Downtown. Transportation to and from the Harley-Davidson Museum will be provided for attendees staying at the hotel.
REGISTER HERE-> https://hubs.li/Q04tsplH0

Want to leave Milwaukee with a little more than great ideas?Register for EMSpire Midwest by August 31 and you’ll be ente...
08/13/2026

Want to leave Milwaukee with a little more than great ideas?

Register for EMSpire Midwest by August 31 and you’ll be entered to win a Harley-Davidson-themed prize! Already registered? You’re automatically entered. You must attend EMSpire Midwest to be eligible to win.

Then join us September 23–24 at the Harley-Davidson Museum in Milwaukee, WI for two days of practical conversations about the issues shaping EMS today, from AI and revenue to leadership, communication and managing change.

And did we mention EMSpire Midwest is FREE to attend?!

Register Today and Book Your Hotel Room for Our Exclusive Rate!-> https://hubs.li/Q04sVSJ-0

Please join us in welcoming Jason Crowell to EMS|MC as our new Head of Growth!Jason brings more than 20 years of experie...
08/12/2026

Please join us in welcoming Jason Crowell to EMS|MC as our new Head of Growth!

Jason brings more than 20 years of experience spanning EMS, public safety, technology, revenue cycle management, and growth leadership. Throughout his career, he has focused on helping fire and EMS organizations strengthen their operations and better serve their communities.

In his new role, Jason will build relationships across the public safety community, listen to the evolving needs of fire and EMS agencies, and connect organizations with the expertise, resources, and solutions they need to succeed.

“What drew me to this opportunity is EMS|MC’s deep commitment to the EMS community and its ability to bring revenue cycle management, compliance, technology, education, and strategic guidance together under one team,” Jason said.

We’re thrilled to welcome Jason and look forward to the experience, perspective, and leadership he brings to our team and the agencies we serve. (Link to our full news release-> https://emsmc.com/press-release/emsmc-names-jason-crowell-head-of-growth/)

08/10/2026

We’re just 24 hours away! What if the metrics you’ve been tracking for years aren’t the ones that matter most?

Response times. Transport volume. Operational statistics. EMS has measured these for decades. But healthcare is asking a different question:

Did the care we provided actually improve the patient’s outcome?

Tomorrow, August 11 at 12 p.m. ET, join AIMHI Academy of International Mobile Healthcare Integration for Measuring (& Improving) What Matters, hosted by PWW|AG.

PWW|AG, alongside a panel of EMS and healthcare leaders, will explore how progressive agencies are using meaningful performance measures, real-world outcomes, and AI-powered analytics to strengthen quality improvement and improve patient care.

You’ll leave with practical strategies to:

• Move beyond “vanity metrics”
• Measure what matters across the continuum of care
• Build a stronger, evidence-based QA/QI program

There’s still time to register and join us tomorrow!

Register today: https://shorturl.at/2wtf8

Address

2540 Empire Drive, Suite 100
Winston-Salem, NC
27103

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm

Telephone

+13363973975

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