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Trevero We coach Chick-fil-A Operators and future Operators, and we help you get where you want to go. That’s where Trevero comes in.

The Resource and Trevero: Working together to identify, support, and grow employees for today’s complex workplace environments. Trevero Consulting was born out of a need for team building, individual development, and improved hiring. After more than thirty years of meeting our customer’s needs in talent management and recruitment, The Resource Company recognized that the needs of many of today’s workplaces demand an even more personalized approach to growing effective business teams. We have built a strong team of leadership consultants to form Trevero Consulting as part of The Resource Company. We have taken our 30 plus years of learning along with our Core Assessment to build a strong team that will assist both business teams and individuals. Many dynamic organizations require more than traditional placement services; we’ve identified a critical need for development and support for employees. The most successful businesses recognize that the greatest organization growth is tied directly to the individual development of their employees. The Resource and Trevero stand ready to support you in developing your employees into dynamic leaders, effective communicators, employees who are empowered and dedicated to implement the visions and goals of your organization.

An operator candidate was told their leadership 'why' was the most uninspirational the panel had ever heard. They kept i...
09/24/2026

An operator candidate was told their leadership 'why' was the most uninspirational the panel had ever heard. They kept it anyway. They run multiple stores now.

You can't have it both ways. Demanding lower food cost while refusing to change a single thing about how the kitchen run...
09/21/2026

You can't have it both ways. Demanding lower food cost while refusing to change a single thing about how the kitchen runs isn't leadership, it's wishful thinking. Something always has to give.

When was the last time someone on your team told you that you were wrong, mid rush, and it went fine?That answer is your...
09/14/2026

When was the last time someone on your team told you that you were wrong, mid rush, and it went fine?

That answer is your feedback culture, not the poster in the break room.

ESRC stands for Expectations, Skills, Resources, Consequences, and it's the fastest way to diagnose a breakdown. Before ...
09/09/2026

ESRC stands for Expectations, Skills, Resources, Consequences, and it's the fastest way to diagnose a breakdown. Before you blame attitude, ask which of the four is actually missing: does the team know what matters, do they have the skill, do they have what they need, and is there any consequence for getting it right? Next time catering ex*****on slips, run it through those four questions before you say anything else. You'll usually find the real gap in under a minute.

Most leaders think accountability means picking a side: hold the line or be kind. What we're actually seeing in these co...
09/07/2026

Most leaders think accountability means picking a side: hold the line or be kind. What we're actually seeing in these conversations is a leader saying 'it's okay' the second someone apologizes for showing up late again, and watching the whole conversation dissolve. Empathy and accountability can both be true. Just not in the same sentence.

Three separate coaching calls this month, same blind spot showing up in different kitchens: a leader who's genuinely gif...
09/04/2026

Three separate coaching calls this month, same blind spot showing up in different kitchens: a leader who's genuinely gifted at seeing potential in people uses that gift to avoid the hard conversation. A director insists a project got delegated; it never happened. An operator keeps rescheduling interviews around a manager who leaves mid-shift. A kitchen lead swears the back-of-house is coming along fine while training stalls out completely. None of it is bad enough on its own to escalate. That's exactly the problem. Believing in people and holding them accountable aren't opposites. The leaders we're working with are learning to do both at once.

There's a leadership move we teach called the Ops check-in.Skip the pep talk with your team. Instead, find one team memb...
09/02/2026

There's a leadership move we teach called the Ops check-in.

Skip the pep talk with your team. Instead, find one team member and ask one real question - right there while working in the restaurant: what do you think about the new checklist, is it actually helping?

Share one number back after listening to them, like your food safety score goal, so it's a conversation instead of an interrogation. Try it during your next rush: one person, one question, thirty seconds, and no huge hype required.

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1292 S Stratford Road
Winston-Salem, NC
27103

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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