Better Business Bureau Central New England

Better Business Bureau Central New England Better Business Bureau, Central New England helps people find businesses they can trust. Serving Central & Western MA and Northeastern CT

We accredit businesses that uphold high standards of integrity, celebrate them in our community, and provide resources to protect consumers from scams.

📣 LAST CALL to register for this Thursday's workshop: Your Business Story Made Simple. Accredited Business owners Lauren...
06/16/2026

📣 LAST CALL to register for this Thursday's workshop: Your Business Story Made Simple.

Accredited Business owners Lauren Howe of empHowered PR and Allison Chisolm of Choice Words Chisolm & Co. will help you articulate what you do, who you serve, why it matters, and how you deliver.

If you’ve ever stumbled when someone asks, “So…what do you do?”... then this FREE session is for you!

This event is being co-hosted by the BBB and Public Relations Society of America (PRSA) Greater Worcester Chapter. Register now: https://www.cognitoforms.com/BBBForms/_061826YourBusinessStoryMadeSimpleWorkshop

June 15 is , a day dedicated to raising awareness about the abuse, neglect, and financial exploitation that impact mill...
06/15/2026

June 15 is , a day dedicated to raising awareness about the abuse, neglect, and financial exploitation that impact millions of older adults each year. Financial abuse is one of the most common forms of elder mistreatment, often involving scams, fraud, or the misuse of an individual's money or assets.

Take time today to check in with the older adults in your life. Talk about common scams, encourage them to be cautious of unexpected calls, texts, and emails, and remind them that it's always okay to ask a trusted friend or family member for a second opinion before sending money or sharing personal information.

Together, we can help protect older adults from fraud and build a more trustworthy marketplace for everyone. https://www.bbb.org/article/news-releases/17974-world-elder-abuse-awareness-day-is-june-15-recognize-the-signs-of-abuse

Curious about how your smaller business or nonprofit can benefit from newer AI tools – but worried about making mistakes...
06/10/2026

Curious about how your smaller business or nonprofit can benefit from newer AI tools – but worried about making mistakes?

Join BBB at this free webinar to hear from a legal expert who will address questions you may have about using AI in your organization. She will discuss:

▶️ Typical AI uses for purposes such as content development or management of HR, data governance, chatbots, and more
▶️ Common risks and pitfalls that can affect AI users
▶️ Due diligence steps to avoid problems
▶️ Tips for developing an AI use policy

Bring your questions! Register here:
https://register.gotowebinar.com/register/1812660822475136347

Congratulations to Heather, Patrick, and the rest of the Wattson Home Solutions team on the grand opening of their new l...
06/08/2026

Congratulations to Heather, Patrick, and the rest of the Wattson Home Solutions team on the grand opening of their new location in Auburn! ✂️🥂

We're excited to see what this next chapter has in store for you, and we appreciate your continued commitment to upholding high ethical business standards through BBB Accreditation! 🎉

2️⃣ weeks away! Don't forget to register for this FREE workshop that will help you articulate what you do, who you serve...
06/04/2026

2️⃣ weeks away! Don't forget to register for this FREE workshop that will help you articulate what you do, who you serve, why it matters, and how you deliver—then translate that into language you can apply across communications, marketing, media interviews, and stakeholder conversations. 💬

If you’ve ever stumbled when someone asks, “So…what do you do?”... then this session is for you! Accredited Business owners Lauren Howe of empHowered PR and Allison Chisolm of Choice Words Chisolm & Co. will provide guidance as your expert facilitators. 🗣️

This event is being co-hosted by the BBB and Public Relations Society of America (PRSA) Greater Worcester Chapter. Register now: https://www.cognitoforms.com/BBBForms/_061826YourBusinessStoryMadeSimpleWorkshop

This Welcome Wednesday, please join us in giving a warm welcome to all the newly Accredited Businesses at our BBB in the...
06/03/2026

This Welcome Wednesday, please join us in giving a warm welcome to all the newly Accredited Businesses at our BBB in the month of May! 🤗 Congratulations on earning The Sign of a Better Business! 🌟

What a night! 🤩 Thank you to everyone who joined us at Maxwell Luciano's Banquet & Conference Center at Union Station fo...
06/03/2026

What a night! 🤩 Thank you to everyone who joined us at Maxwell Luciano's Banquet & Conference Center at Union Station for our Accredited Business Appreciation Event. 🎉

We're honored to have so many businesses in the Central New England area with a steadfast commitment to clarity, credibility, and trust—and it was our distinct pleasure to gather together to celebrate you! 🥂

Thank you for working with us to elevate ethical business practices, strengthen consumer trust, and help marketplaces thrive!

We are actively seeking applicants for our inaugural BBB Trades Scholarship.Funded by the BBB of Central New England Con...
06/01/2026

We are actively seeking applicants for our inaugural BBB Trades Scholarship.

Funded by the BBB of Central New England Consumer Education Foundation, this scholarship is designed to support students pursuing a trades career after high school by offsetting some of the costs associated with getting a job in the trades, such as tools and protective clothing. ⚒️⚙️🦺

Unlike a college scholarship, which sends the money to a school, the BBB Trades Scholarship will directly reimburse students for these job-related expenses. 🪚📐

Applicants must be working for, or have accepted an offer of employment from, a BBB Accredited Business located within the BBB of Central New England's service area.

Find more info and apply by June 30 here: https://www.bbb.org/local/0261/Trade-Scholarship

Trust is earned through strong customer experiences. 🤝BBB Accredited Businesses agree to uphold BBB’s Standards for Trus...
05/28/2026

Trust is earned through strong customer experiences. 🤝

BBB Accredited Businesses agree to uphold BBB’s Standards for Trust, and customer reviews can offer insight into how businesses serve their communities every day.

This month’s featured review is one example of the positive experiences consumers are sharing on BBB Business Profiles like that of CPS Heating and Cooling. ⭐

1️⃣ week 'til we come together to celebrate YOU 🫵, our Accredited Businesses!To thank you for being the lifeblood of the...
05/26/2026

1️⃣ week 'til we come together to celebrate YOU 🫵, our Accredited Businesses!

To thank you for being the lifeblood of the BBB and the force behind creating a trustworthy marketplace, we're hosting a night out in your honor at Maxwell Luciano's Restaurant. 🥂💙

Join us to mix and mingle with fellow Accredited Businesses, chat with our BBB team and board members, and get an energizing look at what’s ahead from our President & CEO.

Maxwell Luciano’s will be serving complimentary appetizers, and a cash bar will keep the evening flowing. 🧀🍷 RSVP at the link below, and we'll see you there!

🗓️ Tuesday, June 2
⏰ 5 - 7 pm
📍 Maxwell Luciano's Restaurant - Worcester
🎟️ Free to attend, exclusive to Accredited Businesses & Partners https://www.cognitoforms.com/BBBForms/_060226BBBAccreditedBusinessAppreciationEvent

Address

400 Grove Street
Worcester, MA
01605

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

Telephone

(508) 755-3340

Website

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