Primary Solutions

Primary Solutions We specialize in making life easier for social service professionals. Visit www.primarysolutions.net to learn about our software and services.

Primary Solutions is dedicated to serving Ohio's social service professionals. We share your mission of providing the best care available to the individuals you serve. We combine integrity, experience, technology and proven business methods to provide our customers with effective, affordable solutions to their real-world problems.

The Primary Solutions team was proud to volunteer at the Special Olympics Ohio Summer Games today, assisting on the tenn...
05/29/2026

The Primary Solutions team was proud to volunteer at the Special Olympics Ohio Summer Games today, assisting on the tennis courts and supporting an amazing group of athletes. It was an inspiring day filled with determination, sportsmanship, and community, and we were honored to be a part of it!

Since 2010, Primary Solutions has been proud to partner with Access Ability, Inc., an organization dedicated to empoweri...
05/27/2026

Since 2010, Primary Solutions has been proud to partner with Access Ability, Inc., an organization dedicated to empowering individuals with developmental disabilities throughout Ohio. Through services that promote independence, personal growth, community inclusion, and support for individuals with autism, traumatic brain injuries, and other developmental disabilities, Access Ability continues to make a meaningful impact on families and communities across the state. When asked how working with Primary Solutions has impacted their day-to-day operations, Access Ability shared: “Ease of tracking employee requirements, thoroughness in billing, ease of billing and documenting with Anywhere.” We’re honored to support their mission and celebrate more than 15 years of working together to strengthen the I/DD community.

There’s still time to connect with us at the OACB Spring Conference!Visit the Primary Solutions booth on the 4th floor a...
05/21/2026

There’s still time to connect with us at the OACB Spring Conference!

Visit the Primary Solutions booth on the 4th floor and chat with John Joyce, Business Consultant. He’s available to answer questions, demonstrate our software solutions, and discuss how Primary Solutions can help support your organization’s needs and goals.

We look forward to seeing you before the conference wraps up!

At Primary Solutions, we believe great support means more than opening a ticket and waiting. It means real people, real ...
05/19/2026

At Primary Solutions, we believe great support means more than opening a ticket and waiting. It means real people, real expertise, and a team that’s committed to helping you succeed! When issues arise, you deserve fast answers, clear communication, and support you can count on. Our team is here to help keep your business running smoothly with responsive service and dependable solutions. Because having the right support partner can make all the difference when it matters most.

At Primary Solutions, relationships matter. We’re incredibly grateful for customers like Leeda Northeast Inc., who have ...
05/13/2026

At Primary Solutions, relationships matter. We’re incredibly grateful for customers like Leeda Northeast Inc., who have trusted us since 2002. Their kind words remind us why we do what we do every day:

“We have been with Primary Solutions since 2002. We stay with Primary Solutions because the customer service is fantastic. The staff at Primary Solutions cares about our business as much as we do.”

Thank you, Leeda Northeast Inc, for your continued partnership and trust over the years. We truly appreciate being part of your journey and look forward to many more years together!

It’s been awhile since we’ve been active on social media, and time for a quick reintroduction. We’re Primary Solutions, ...
05/12/2026

It’s been awhile since we’ve been active on social media, and time for a quick reintroduction. We’re Primary Solutions, and we provide technology and billing solutions that free you to serve! Since 1998, we’ve grown to support 350+ acustomers in the I/DD community. Columbus, Ohio has been our home since we started out!
Our solutions are built by providers, for providers.We’d love to share more about how we can help free up your time to serve those who depend on you. Visit our website primarysolutions.net to learn more, schedule a demo, or contact us.

We’re happy to be at the OPRA Great Provider Summit in Cleveland today and tomorrow (May 7th & 8th, 2026)!If you’re atte...
05/07/2026

We’re happy to be at the OPRA Great Provider Summit in Cleveland today and tomorrow (May 7th & 8th, 2026)!
If you’re attending, stop by and connect with John and Tammy. Whether you have questions about billing, EVV processes, revenue management, or other operational challenges providers are navigating, they’re here to share information, resources, and real-world insight from our team’s combined 400+ years of industry experience.
We always appreciate the opportunity to learn from and support fellow providers, and we’re looking forward to the conversations over the next two days.

Happy holidays from the Primary Solutions team!
12/11/2025

Happy holidays from the Primary Solutions team!

🎾 The PSI team is happy to volunteer at the Special Olympics Ohio summer games. 🎉 Congratulations to all of the amazing ...
06/13/2025

🎾 The PSI team is happy to volunteer at the Special Olympics Ohio summer games. 🎉 Congratulations to all of the amazing athletes and to the organization for celebrating 50 years!

Our Community Give-Back Program makes your choice in Primary Solutions a re-investment in the I/DD community through volunteerism, free training and donations.

✨2️⃣0️⃣✨ Last week our team gathered to celebrate Aaron Copley’s 20 year anniversary with PSI. Aaron’s kindness, good hu...
12/20/2024

✨2️⃣0️⃣✨ Last week our team gathered to celebrate Aaron Copley’s 20 year anniversary with PSI. Aaron’s kindness, good humor, patience and cooking skills were noted as Liz Thompson, Director of Operations, read messages collected from co-workers.

📲💻💿💾 If you’ve had a chance to work with Aaron you’ve also likely experienced his laid-back nature even when weathering IT challenges. We reminisced about the technology changes we’ve seen over the last 25 years in business.

🍻🤗 Cheers to many more years, Aaron! We are so happy to have you on our team. You’re a huge part of what helps make our customers so successful.

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Worthington, OH

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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