08/26/2026
The week before last, I spent three days on the campus of The University of North Carolina in Charlotte, NC, taking visual notes at a conference of executives working for Ahold Delhaize USA. ADUSA is the American division of an international grocery store and product holding company that owns grocery store brands like Stop and Shop and Food Lion. As a regular patron of my local Giant, an ADUSA brand, I was fascinated to learn something about the business behind my groceries. Turns out it’s no small task to stay on top of a dynamic and unpredictable economy and to accommodate customers’ ever-changing needs and desires.
There was a ton of excitement and enthusiasm throughout the three days, and the facilitators made sure my visual notes were a big part of it. The boards were displayed on easels throughout the conference space as soon as they were completed, were incorporated into slides, and, maybe best of all, set time aside for a gallery walk on the last day, which gave all the participants a chance to think about and discuss them. It was a great example of how to take full advantage of visual notetaking, and very gratifying to experience.
Thanks to Ahold Delhaize for including me in the process! And if you’re inspired to explore how visual notetaking can elevate your next conference or meeting, get in touch!