We provide services for companies that may be in need of help with answering your calls. One person in Three who gets your voicemail, will not leave a message for you and won't call you back. The answering of your calls can be undertaken in one of two ways; we can issue you with a telephone number and answer all your calls as if we are your reception team and forward any messages to you via SMS, email, or voicemail. The second method is done by the call initially calling your mobile/landline and if unanswered by your own team being diverted to the our call centre where we would answer the call with your your company name. The client/ caller would get the impression that we are your reception team and we would make efforts to contact you. This would improve the presentation of your company to your callers, but also prevent lost calls. All the people who work with you expect their calls to be answered - it may sound obvious but it's not always easy. With our flexible telephone answering service you have access to a virtual assistant who can take messages and keep you connected. Some typical reasons for using our services are listed below;
Are you relying on your voicemail as your reception? Ans: Unfortunately, some people hate voicemail and greater than 1 in 3 callers will not leave a message for you but will often go to the competition! How easy is it for you to take a holiday? Ans: We can be your office while you're away. New customers will be dealt with courteously and existing customers will be happy they have spoken with someone, while you can relax and enjoy yourself. Does the telephone constantly interrupt you? Ans: Answering your phone can be very stressful if you have lots to do. So let us answer your calls so that you can then get on with your work and call people back when you are ready to do so - uninterrupted! We feed back your messages at a time to suit you. Do your clients need a customer support department? Ans: Talk to us, we provide this type of service for other businesses, large and small. You spend a fortune on advertising; can you afford to miss any sales calls? Ans: We cannot only answer the calls but give you a phone number to advertise and can monitor the media response accurately.
