22/12/2021
Promising outcomes from Filing Season for Individuals
The Commissioner for the South African Revenue Service (SARS), Mr Edward Kieswetter has thanked all individual non-provisional taxpayers who filed their income tax returns by the extended deadline of 2 December 2021. He also extended similar gratitude to all intermediaries and stakeholders who support the strengthening of the tax ecosystem.
“Such voluntary compliance reinforces our belief that most taxpayers want to do the right thing and meet their legal obligations. We are working very hard to make this important task easy and simple by providing clarity and certainty and whilst expanding online channels through which taxpayers can transact with our organization.
“Despite many challenges, including Covid-19 restrictions, load shedding and our own internal limitations, we are pleased that our strategic intent of promoting voluntary compliance is gradually gaining momentum as can be seen in the statistics and trends for this filing season which are very encouraging under the circumstances,” Mr Kieswetter added.
“This increase in voluntary compliance was made possible through a virtual filing season, which aimed to deal with the impact of the Covid-19 pandemic on taxpayers, our staff and other citizens. Coincidentally, the shift towards a virtual tax filing season is directly aligned to our vision of building a smart, modern SARS that is trusted and admired.”
A summary of this results of year’s filing season for individuals shows that the virtual filing season is taking shape, and that our vision is becoming realisable. Over 4.3 million non-provisional tax returns were submitted to date. This is an increase of 46% over last year.
- Of those, over 2.6 million were submitted via eFiling, an increase of 7%, with 523 659 returns submitted via the MobiApp, a 59% increase.
- Over 306 000 returns were submitted via our branches, this is an encouraging 15% decrease. SARS agents assisted taxpayers through virtual appointments, or later in branches after they reopened on 16 August.
-We also introduced an SMS service, which allowed taxpayers to book an appointment, request their tax number and check if they needed to submit a return.
At the launch of the filing season on 1 July, we made several commitments to taxpayers about what they could expect. I will review some of these commitments against what was achieved by the end of filing season on 2 December 2021.
Read the full article on SARS's website
https://www.sars.gov.za/media-release/promising-outcomes-from-filing-season-for-individuals/
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