Vanilla

Vanilla Internet infrastructure services for discerning Internet users. The best quality Internet in SA. Bro Services for discerning Internet users.
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High quality Internet in SA. Broadband and hosting services as well as expert support and advice.

Well done Lindie and all at Vanilla :) thanks Octotel!
03/02/2026

Well done Lindie and all at Vanilla :) thanks Octotel!

To our valued community,As the holiday season begins, we want to wish you all health and happiness.While many offices ar...
24/12/2025

To our valued community,

As the holiday season begins, we want to wish you all health and happiness.

While many offices are closing for the break, we want to remind you that the Vanilla team remains available. We are here to support any of your needs throughout the holiday period to ensure your connectivity remains seamless.

Steady Growth & Technical Milestones: We are also happy to share some of the progress we’ve made over the past year. As we look back on twenty years of providing internet connectivity, this year has stood out for its significant activity:

Increased Demand: Our daily usage has increased on average by 34%. This is one of the most substantial growth years we have experienced.

Advancing Multi-Gigabit: We have always prided ourselves on being a gigabit ISP for discerning users. This year, the number of clients we have connected to multi-gigabit (10Gbps) service has quadrupled.

Infrastructure Upgrades: We have completed a full upgrade of our backbone, replacing all switches and routers. This starts a new five-year cycle with the highest-standard technology to ensure continued stability.

Enhanced Wireless: Our new Wi-Fi solutions are now delivering speeds in excess of a gigabit to compatible devices.

We are grateful for your trust in us over the years. Wishing you all smooth sailing and a wonderful holiday.

With Love from all of us,

The Vanilla Team

Well done to sales team and our leader Alan Levin who's there to back us all up! And to the winners..
23/12/2025

Well done to sales team and our leader Alan Levin who's there to back us all up! And to the winners..

11/12/2025

Dear Vanilla Customers
In the early hours of Saturday 13 December 2025 from 03h30-05h00 we will be performing network maintenance at the Canterbury Datacenter. We will be performing software updates on our switching infrastructure. During this window Vanilla building and hosting customers may experience at most a few minutes of downtime. Updates will be done sequentially to minimise disruption. Octotel, Frogfoot, Internect, Vumatel, and Openserve customers will not be affected. If you experience any issues after this period, please do not hesitate to contact us.
Thank you for understanding.

05/12/2025

Dear Octotel Kensington, Melkbos, and Blouberg customers - Octotel is currently attending to a network outage affecting these fibre services to the above area's.
We will update here as we receive information. Apologies for any inconvenience caused.

26/11/2025

Dear Vanilla Octotel, Fibregeeks, Internect and Lightspeed Customers
In the early hours of 01 December 2025 from 04:20-04:40 we will be performing routine network maintenance. We will be performing software updates on our switching infrastructure. During this window you should experience at most a few minutes of downtime. Updates will be done sequentially to minimise disruption. If you experience any issues after this period, please do not hesitate to contact us.
Thank you for understanding.

26/11/2025

Dear Vanilla Openserve and Vumatel Customers
In the early hours of 01 December 2025 from 04:00-04:30 we will be performing routine network maintenance. We will be performing software updates on our switching infrastructure. During this window you should experience at most a few minutes of downtime. Updates will be done sequentially to minimise disruption. If you experience any issues after this period, please do not hesitate to contact us.
Thank you for understanding.

21/11/2025

Dear Vanilla Openserve Customers
We are aware of an outage affecting Camps Bay and surrounding areas. Openserve are aware and working on resolution as soon as possible.

14/10/2025

On Wednesday night 15 October 2025 from 23:00-05:00 16 October we will be completing our networking router upgrades at Teraco. During this time you should not experience any downtime but if you do experience any issues, please do not hesitate to contact us.
Thank you for understanding.

03/10/2025

Dear Vanilla Openserve customers
Early on Monday morning 6 October 2025 at 05:30 - 06:00am we will be migrating the Openserve cross connect at Teraco. During this window you should experience at most a few minutes of downtime while we plug in the link. If you experience any issues, please do not hesitate to contact us.
Thank you for understanding.

01/10/2025

Dear Vanilla Openserve customers
Early on Thursday morning 2 October 2025 at 06:00 - 6:30am we will be migrating the Openserve cross connect at Teraco. During this window you should experience at most a few minutes of downtime while we plug in the link. If you experience any issues, please do not hesitate to contact us.
Thank you for understanding.

Address

125 Buitengracht Street
Cape Town
8001

Opening Hours

Monday 07:30 - 18:30
Tuesday 07:30 - 18:30
Wednesday 07:30 - 18:30
Thursday 07:30 - 18:30
Friday 07:30 - 18:00

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