Staff Training

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Staff Training Staff Training is a SETA Accredited soft skills training company with more than 60 workshops on offer, click "Like" now and find out more!

The kind of training we do includes receptionists, sales staff, supervisory and middle management. We either visit your offices or you come to us. We can customise workshops to give you the outcome you need, we operate nationally and can work weeks and weekends. In fact the only thing cast in stone is that the Staff Training Team work REALLY HARD to ensure your satisfaction!

We’ve been spending some time with the team from Clinic, sharing knowledge, building skills and creating opportunities ...
22/10/2026

We’ve been spending some time with the team from Clinic, sharing knowledge, building skills and creating opportunities to grow.

Here’s a look at some of the training sessions facilitated by our wonderful trainer, Charles.

A big thank you to the Unjani Clinic team for trusting us with their learning and development. We’ve loved being part of these sessions and look forward to seeing the team put their new skills into action!

Conflict is inevitable. How you handle it makes all the difference.Disagreements at work can quickly affect communicatio...
20/10/2026

Conflict is inevitable. How you handle it makes all the difference.

Disagreements at work can quickly affect communication, teamwork and productivity when they're left unresolved. But handled well, conflict can open the door to better understanding and stronger working relationships.

The key is knowing how to navigate difficult conversations, manage different perspectives and address issues before they escalate.

Our Conflict Management workshop takes place on 9–10 November, with open-hosted, virtual and in-house options available nationally.

Don't let unresolved conflict get in the way of your team's success.

Get in touch today to enquire or secure your team's place:
[email protected] | 0861 996 660

Your next step forward could start with one workshop.The skills your team develops today can make a difference in how th...
19/10/2026

Your next step forward could start with one workshop.

The skills your team develops today can make a difference in how they communicate, lead, solve problems and handle the challenges of work.

We've got upcoming workshops on the calendar, and now is the time to start planning your team's development.

Don't just save the dates. Let's get your team booked!

Get in touch today to request a quote, check availability or find the right workshop for your team's needs:

[email protected] or 086 199 6660

A plan can look perfect on paper and still fall apart by Wednesday.AI can help you organise a project, set out tasks and...
16/10/2026

A plan can look perfect on paper and still fall apart by Wednesday.

AI can help you organise a project, set out tasks and create a schedule. But what happens when a deadline is unrealistic, an approval is delayed or a key task depends on someone else's work?

That's where good planning comes in.

Before relying on AI to build your plan, take the time to think through your priorities, identify potential obstacles and decide what needs to happen to achieve your goal.

At Staff Training, our Planning and Productivity with AI workshop helps professionals strengthen their planning skills and use AI to support better decisions.

Want to explore the topic further? Visit our website and look for our latest blog, "Planning Smarter with AI".

When managers struggle, the whole team feels it.Missed expectations, poor communication and unresolved conflict can quic...
15/10/2026

When managers struggle, the whole team feels it.

Missed expectations, poor communication and unresolved conflict can quickly affect how a team works together. Yet many managers are expected to handle these challenges without ever having been given the opportunity to develop the skills they need.

Our 'Developing Your Management Potential' workshop series helps supervisors and managers strengthen their management skills and approach the challenges of leading people with greater confidence.

With three workshops in the series, you can choose the one that best suits your needs or attend all three for a more comprehensive approach to your development.

Because investing in managers can make a real difference to the people they lead.

Want to strengthen your management team's skills? Get in touch to find out more: [email protected] | 086 199 6660

A team can be busy all day and still struggle to move forward.Sometimes, the problem isn't a lack of effort. It's knowin...
12/10/2026

A team can be busy all day and still struggle to move forward.

Sometimes, the problem isn't a lack of effort. It's knowing what deserves attention first when everything feels urgent.

Without good prioritisation skills, important work gets pushed aside, deadlines become harder to manage and people spend their days reacting instead of making progress.

Learning to manage time effectively means more than keeping a to-do list. It's about setting priorities, making informed decisions about your workload and using your time where it matters most.

At Staff Training, our *Time & Productivity* workshops help people develop the skills to manage competing demands and work more effectively.

Could better prioritisation make a difference to your team's working day?

Get in touch to explore our training options:
[email protected] | 086 199 6660

What happens when you take an essential workplace skill and add AI to the mix?Our new AI-integrated workshops bring AI i...
08/10/2026

What happens when you take an essential workplace skill and add AI to the mix?

Our new AI-integrated workshops bring AI into skills people already use at work, helping them explore how it can support the way they communicate, plan, manage, problem-solve and work more effectively.

The focus isn't on learning AI for the sake of it. It's about knowing where AI can make your work better, faster and more effective, without losing the human skills and judgement behind it.

Explore our new AI-integrated workshops and see what's possible: https://www.stafftraining.co.za/workshops?cat=20

Interested in bringing AI into your team's skills development? Get in touch with us:
[email protected] | 086 199 6660

Your reception team may be the first people a client speaks to. What kind of impression are they creating?Frontline rece...
07/10/2026

Your reception team may be the first people a client speaks to. What kind of impression are they creating?

Frontline reception isn't just about answering calls and greeting visitors. It’s about communicating with confidence, listening properly, understanding different personalities and making people feel welcome from their very first interaction.

Our Frontline Reception I workshop helps receptionists and front-office staff strengthen these skills, from professional greetings and telephone etiquette to body language, communication and handling difficult clients.

Upcoming workshop: 21 October
Give your frontline team the skills to make every first impression count.

Get in touch to request a quote or find out more:
[email protected] | 086 199 6660

Your team doesn't have to be struggling before training becomes worthwhile.In fact, waiting until something goes wrong c...
06/10/2026

Your team doesn't have to be struggling before training becomes worthwhile.
In fact, waiting until something goes wrong can mean you're already playing catch-up.

Training can help people strengthen the skills they already use, build confidence in areas they find challenging and stay equipped as their roles change.
From management and communication to customer service, emotional intelligence, productivity and AI, the right development can help people work better, not just know more.

Whether you're investing in yourself, one employee or your whole team, Staff Training can help you find the right fit.

Have a development gap you've been meaning to address? Let's talk:
[email protected] | 086 199 6660 | https://www.stafftraining.co.za/contact

“I’ll just do it myself. It’ll be quicker.”You’ve probably heard a manager say it. You may have even said it yourself.Th...
05/10/2026

“I’ll just do it myself. It’ll be quicker.”
You’ve probably heard a manager say it. You may have even said it yourself.

The problem is that when managers constantly step in and do the work themselves, they don't just take on more work. They also miss opportunities to develop the people around them.

Delegating isn't simply about getting tasks off your desk. It's about giving people responsibility, building capability and knowing when to step in and when to let someone figure it out.

At Staff Training, we help managers develop the skills to lead their teams with greater confidence, from delegation and empowerment to communication, performance and difficult conversations.

Could your managers benefit from developing their management skills? Get in touch with us: [email protected] | 086 199 6660

Address

Plattekloof Glen
Cape Town
7460

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 16:00

Telephone

0861 996 660

Website

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