Staff Training

Staff Training Staff Training is a SETA Accredited soft skills training company with more than 60 workshops on offer, click "Like" now and find out more!

The kind of training we do includes receptionists, sales staff, supervisory and middle management. We either visit your offices or you come to us. We can customise workshops to give you the outcome you need, we operate nationally and can work weeks and weekends. In fact the only thing cast in stone is that the Staff Training Team work REALLY HARD to ensure your satisfaction!

Leadership isn't learned in a classroom alone...It's developed in conversations, decisions, challenges, feedback session...
09/06/2026

Leadership isn't learned in a classroom alone...
It's developed in conversations, decisions, challenges, feedback sessions and everyday interactions with people.

That's why the Leadership Impact Series: Silver Accelerated Pathway goes beyond traditional training. Developed by business professionals for real workplace environments, the programme combines practical learning with coaching, mentoring and workplace application to help leaders put new skills into practice where they matter most.

The goal isn't simply to complete a programme. It's to develop leaders who can build stronger teams, navigate challenges and contribute to meaningful organisational outcomes.

Interested in learning more? Request the full information pack today: [email protected] or https://www.stafftraining.co.za/info.php

We recently had the pleasure of facilitating Frontline Reception training in Cape Town with attendees from  Constantia V...
08/06/2026

We recently had the pleasure of facilitating Frontline Reception training in Cape Town with attendees from Constantia Valley Cape Town Inc and Blinds and Shutters

Reception and front-facing professionals play one of the most important roles in shaping the customer experience. The way they communicate, assist, and represent their organisation can leave a lasting impression.

Thank you to our attendees for the enthusiasm you brought to the training and for the valuable contributions you made throughout the day. We hope the learning experience continues to add value in your roles and everyday interactions.

A special thank you to Trainer Abie for sharing his knowledge and experience and for facilitating an engaging training session.

05/06/2026

What's your wobbly wheel?
That one thing that's not stopping you from succeeding, but is making everything a little harder than it needs to be.

Our latest blog explores why personal and professional growth isn't always about learning more. Sometimes it's about removing the friction that's slowing you down.

Read it here: https://bit.ly/wobbly-wheel-blog

You know that shopping trolley with the wobbly wheel? The one that rattles and pulls slightly to one side.

Most organisations don't struggle because they lack leaders.They struggle because supervisors and managers are often exp...
04/06/2026

Most organisations don't struggle because they lack leaders.

They struggle because supervisors and managers are often expected to lead people before they've had the opportunity to develop the skills and confidence to do it effectively.

That's where our Leadership Impact Series: Silver Accelerated Pathway comes in.

This practical leadership development journey is designed to help leaders strengthen their communication, decision-making, accountability and people management skills while applying what they learn in the workplace.

Workshops and short courses can build valuable skills, but leadership development is rarely a once-off event. Leaders often grow most when they have the opportunity to learn, apply new skills, receive support and build confidence over time.

The result? More capable leaders, stronger teams and a greater impact across the organisation.

If developing your future leaders is on the agenda this year, we'd love to chat.

Request the full information pack or contact us to learn more: [email protected] or 0861 996 660

Your team works hard.But even the most dedicated employees can struggle when they're expected to manage conflict, commun...
02/06/2026

Your team works hard.
But even the most dedicated employees can struggle when they're expected to manage conflict, communicate effectively, lead others or handle difficult situations without the right training.

That's where we come in.
We offer practical training designed for real workplace challenges.

Ready to invest in your people? Get in touch for a free quote:
[email protected]
https://bit.ly/get_your_quote
0861 996 660

Ever wonder why some people thrive on structure, others avoid conflict at all costs, and some seem to have a backup plan...
29/05/2026

Ever wonder why some people thrive on structure, others avoid conflict at all costs, and some seem to have a backup plan for every possible scenario?

The Enneagram offers an interesting way to understand the motivations and perspectives that shape how we think, communicate, and interact with others.

In our latest blog, we take a closer look at all nine Enneagram types and what makes each one unique.

Read the blog here: https://bit.ly/nine-enneagram-types

Have you ever met someone and wondered,

People remember how they were treated long after the transaction is over...A great customer experience is not just a “ni...
28/05/2026

People remember how they were treated long after the transaction is over...

A great customer experience is not just a “nice extra” anymore. It influences whether people buy, return, recommend your business or choose a competitor instead.

Sometimes the smallest things make the biggest difference:
- Being greeted warmly
- Quick responses
- Helpful communication
- Feeling genuinely valued

Customer service can shape a customer’s entire perception of your business.

How does your team create a positive customer experience? Comment below👇

Welcome Back to Workplace Searches in IRL 🖥️Miscommunication at work is more common than people realise. Sometimes instr...
26/05/2026

Welcome Back to Workplace Searches in IRL 🖥️

Miscommunication at work is more common than people realise. Sometimes instructions are rushed, details get missed, or people leave a conversation with different understandings.

The instinct is often to stay quiet and figure it out yourself, but that usually creates more confusion later on.

Sometimes it can be as simple as saying:
“Just to make sure I’m on the right track, can we quickly clarify what’s needed here?”

Clear communication makes teamwork smoother, reduces frustration, and helps avoid unnecessary mistakes.

This is exactly the kind of practical workplace communication we focus on in our training.

Because some skills need more than a search bar.... Google might give information, but our training gives application!

Contact us to request a quote for upcoming training:
[email protected] or 0861 996 660

A lot can happen in a few months when people are given the right tools, guidance, and training.If you’re planning ahead ...
25/05/2026

A lot can happen in a few months when people are given the right tools, guidance, and training.

If you’re planning ahead for June, now is a great time to secure training for your team. From leadership and communication to customer service and productivity, the right development can improve confidence, performance, and day-to-day workplace effectiveness.

Staff Training offers:
• In-house training
• Open-hosted workshops
• Facilitator-led virtual training
• Self-study online courses

Get in touch for a quote or more information on our upcoming training options:
[email protected]
0861 996 660
www.stafftraining.co.za

Change is happening whether teams are ready for it or not.AI, economic pressure and changing workplace expectations are ...
22/05/2026

Change is happening whether teams are ready for it or not.
AI, economic pressure and changing workplace expectations are continuing to reshape the way organisations operate and lead their teams...

The organisations that adapt well are usually the ones with leaders who know how to guide people through change, not just manage tasks.

Our Leading Change workshop is designed to help leaders navigate uncertainty more effectively, strengthen team buy-in and lead with greater confidence during times of transition.

When: 22–23 June
Where: CT, PLK, PE, JHB, PTA & DBN at our open-hosted training centres, inhouse training at your premises available nationally or join us for virtual training.

For more information or to request a quote:
[email protected]
https://www.stafftraining.co.za/workshops/change-management

Address

Plattekloof Glen
Cape Town
7460

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 16:00

Telephone

0861 996 660

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