24/06/2024
Why is the consistent quality of raw materials so important?
The short answer is it simply makes our lives easier, whether we are the customer, the distributor, or the producer.
Customer Point of view
Consistent quality of input raws means reliability and no headaches. It means that you get consistent, predictable results. This also means that there is less chance of any comebacks or complaints from customers.
Distributor Point of View
How does a distributor ensure reliability and consistency of their products?
As a trading company, we are keenly aware of how important this is. We're only as good as the products we sell. So choosing each supplier is critical. What we need is no comebacks. We need reliable quality and we need to trust the product and the supplier.
So these are the things we look for when choosing suppliers:
1. ISO-Accreditation. This means that they control all aspects of the process to produce the product. Every batch is measured and controlled, to make sure it is in specification. This ensures traceability.
2. Technical Data Sheets must be available for every product, which lays down its parameters and specifications.
3. A Certificate Of Analysis must be available for every batch. This is the evidence that each batch has been tested to make sure that it meets the specifications, and no out-of-spec batches leave the factory.
4. Traceability is so important to us that we prefer to have the supplier's name and details on the Certificate of Analysis and on the bags. This way the customer knows who produced it, what the batch number and production date was, which parameters were measured and what the results were.
Producer Point of View
So what sort of things does the manufacturer put in place to ensure a consistent and reliable product?
First of all, they must generate a technical data sheet with the parameters on it that are important for that industry. For example, particle size, whiteness, moisture content and chemical composition.
The producer needs to ensure that they have the equipment to measure the parameters, and that the equipment is calibrated and working efficiently. Then they need to measure every batch for the important parameters and ensure that they stay within the acceptable range, otherwise the batch is rejected. A Certificate of Analysis will then accompany every batch reflecting the test results, plus the batch number, production date, and expiry date.
The original manufacturer must remain aware that he is the one responsible for product quality and for product liability.
So when a supplier is meeting these requirements, you can be confident that the quality of the product supplied is consistent. This means no headaches, and you can get on with other tasks without worrying about your raw materials.