16/04/2026
📞 Dutch Customer Service Advisor / Customer Support Consultant / Customer Experience Agent
📍 Office-Based | 💰 R40,000 per month | 📄 6-Month Contract
We’re looking for a fluent Dutch-speaking Customer Service Advisor to join a fast-growing customer management business supporting a well-known retail brand.
If you’re passionate about delivering exceptional customer experiences across multiple channels, this is a great opportunity to join a dynamic, high-performing team.
What You’ll Do
💬 Handle customer queries via phone, email, chat, and social media
🎯 Resolve issues quickly with a focus on first-contact resolution
📦 Assist with orders, returns, exchanges, and delivery queries
📝 Maintain accurate customer records and updates
🤝 Deliver a high standard of service while meeting KPIs
Requirements
✔ Fluent Dutch (spoken & written)
✔ Previous customer service experience
✔ Strong communication and problem-solving skills
✔ Able to work in a fast-paced, office-based environment
✔ Confident with systems and multitasking
What We Offer
💰 R40,000 per month
📄 6-month fixed-term contract
🏢 Office-based role
🚀 Opportunity to work with a leading retail brand
Apply here:https://www.careers-page.com/surgo-pty-ltd/job/V6Y36VXR