Citiq Prepaid

Citiq Prepaid Citiq Prepaid is the biggest and fastest-growing prepaid sub-metering utility vending system provider

Since 2010, Citiq Prepaid has vended tokens worth 1,530 GWh of electricity (equivalent to 43 years of the output of one 4MW power station) through several hundred thousand active meters across the country. Our goal is to provide innovative, transparent products and solutions that support and give everyone the power to manage their utilities. Our proprietary software enables detailed reports to bet

ter track and manage electricity and water consumption, which helps eliminate unexpected costs, quickly resolve disputes and simplifies payment collection - so utilities can stay on.

24/08/2026

To our loyal customers

To coincide with the launch of our new Citiq App, we are upgrading our payment system to ensure a faster, more reliable top-up experience.

What is changing: Effective soon, Instant EFT via OZOW will no longer be available on our website or mobile app. All online purchases will be processed exclusively via secure card payments through our regular payment gateway provider.

Why we’re making this move: Focusing on card payments allows us to deliver instant token generation, higher transaction success rates, and bank-grade security built directly into our new app interface.
We appreciate your support and understanding as we streamline our services to serve you better.

When is this happening: By the end of September 2026 the OZOW payment option will permanently removed.

What is remaining the same: There are NO changes to purchases made via our channel partners such as shops and banks, the change is only to purchases made directly from Citiq on the app or website.

Citiq.
Simple. Fair. Built on Trust.

18/08/2026

67 minutes. One community. A lasting impact.🤝

This Mandela Day, Citiq shared food, blankets and hope with the Khayelitsha community. We left having lived in the spirit of Madiba 🙌 Our shared humanity was embodied through our actions. Umuntu ngumuntu ngabantu.

🎥 Take a moment to watch our Mandela Day journey. Experience the moments, the people and stories that made these 67 minutes truly meaningful. 🫂✨
.;

Mandela Day reminds us that meaningful change doesn’t happen in a single day. It begins with intention 💭, grows through ...
17/08/2026

Mandela Day reminds us that meaningful change doesn’t happen in a single day. It begins with intention 💭, grows through collaboration, and comes to life through action.

At Citiq, it took us three years of planning, listening, and preparing to turn an idea into a meaningful opportunity to serve the Khayelitsha community. And when the day finally came, we had just 67 minutes to make every moment count.

Our first stop was Ward 99 at the Harare Community Centre, where we donated 70 blankets and 70 food parcels to families affected by devastating floods 🌧️.

We then made our way to the Ebenezer Soup Kitchen, where our contribution helped provide food for over 200 people 🙏.

But it was here that we experienced a moment that reminded us why Mandela Day is about so much more than giving.

A kind gentleman by the name of Khaya approached us and said:

“Ningasilibali” 🥹

Do not forget about us.

Those words stayed with us.

In that moment, we were reminded that behind every blanket, every food parcel, and every meal is a person someone who wants to be seen, heard, valued, and remembered. 🫂

We arrived with the intention of making an impact, but we left with something even more meaningful: a deeper understanding of Ubuntu: I am because we are. 🤝

Because true impact is not only measured by what we give. It is measured by the connections we make, the dignity we uphold, and the lives we touch.




29/07/2026

Big vision, same core values! 🤝✨

At Citiq, we’re building smart, tech-driven utility solutions designed for the everyday South African! 🇿🇦💡

Hear from our Managing Director, Melissa Naicker, as she shares how Citiq is evolving to make utility management simpler, transparent, and more accessible for everyone, driven by three core pillars:
🤝 Respect
⚡ Agility
💡 Impact

Press play to check out our journey and vision for the future! 👇🎥

The best conversations don't always happen in boardrooms. Over the past few weeks, we've been sitting down with our lead...
17/07/2026

The best conversations don't always happen in boardrooms. Over the past few weeks, we've been sitting down with our leadership team to talk about innovation, impact, and the future of Citiq.

Here's a little behind-the-scenes sneak peek we're excited to share before the full story.

Keep an eye on this space. 👀

We are honoured to receive recognition from Tshegofatso Rona Welfare for Citiq's ongoing contribution to community devel...
23/06/2026

We are honoured to receive recognition from Tshegofatso Rona Welfare for Citiq's ongoing contribution to community development initiatives and support for their work in addressing Gender-Based Violence (GBV).

This award reflects the collective efforts of Tshegofatso Rona Welfare, our employees, and partners who have dedicated their time, resources, and energy to making a meaningful difference in the communities we serve.

Our Managing Director, Melissa Naicker, accepted the award on behalf of Citiq, and we extend special thanks to Dineo Makopo, whose passion and commitment has been instrumental in driving these initiatives forward.

Gender-Based Violence remains one of South Africa's most pressing challenges. We are proud to stand alongside organisations like Tshegofatso Rona Welfare in creating safer, stronger communities and supporting those affected by abuse.

Together, we can make a difference.

Need power before payday?Get electricity now and pay now now with Citiq Advance. Access yours in the Citiq App to stay c...
13/05/2026

Need power before payday?

Get electricity now and pay now now with Citiq Advance. Access yours in the Citiq App to stay connected, even in tighter months.

Download the Citiq App to get started.

Something new is loading…!We’re saying goodbye to the old Citiq experience and getting ready to launch something bigger,...
12/05/2026

Something new is loading…!

We’re saying goodbye to the old Citiq experience and getting ready to launch something bigger, faster, smarter, built for the future of prepaid utilities.

This is your chance to be part of it from the very beginning.

Download the Citiq Tenant app, sign in, buy tokens, and you could WIN 1 of 120 R50 electricity vouchers. 🔋

⚡ TO ENTER ⚡

✔ Download the Citiq app
✔ Sign in and buy tokens
✔ Comment below

*Winners will be contacted via DM and required to provide proof of purchase from the Citiq app to claim their prize.*

The future of prepaid starts here. >

Google Playstore: https://f.mtr.cool/vurndboqwr
Apple store: https://f.mtr.cool/oluoapsgeo

Join the next generation of Citiq.

Running out unexpectedly hits differently when electricity costs more.The Citiq App helps you keep track of your usage, ...
11/05/2026

Running out unexpectedly hits differently when electricity costs more.

The Citiq App helps you keep track of your usage, unit for unit, so you always know where you’re spending. Plus, you can recharge from the comfort of your phone, so you’re never caught off guard again.

Download the Citiq App now.

Looking to keep electricity costs down?A few small shifts can save you big. Most of your spend comes from a few applianc...
09/05/2026

Looking to keep electricity costs down?

A few small shifts can save you big. Most of your spend comes from a few appliances, think geysers, stoves, and kettles. Switch off what you’re not using, avoid running high-usage appliances during peak times, and monitor your usage to spot any patterns.

Address

Sovereign Quay Building
Cape Town
8003

Telephone

+27875511155

Website

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