Level 1 B-BEE Private company owned by Lucky Mashego and Lufuno Mashego. We provide services to maximise growth and development focused on driving investment within Rural and Township environment. We provide products and services mainly to empower Rural and Township areas. Lufuno Mashego
Managing Director
Lufuno Mashego has 10 years’ experience in a variety of fields. In her work experience, she
has been exposed to the Finance Industry, Business and Education Administration, Sales and Marketing and has found her purpose in Business administration and Business Marketing
Lucky Mashego
Business Developer
Lucky Mashego has over 15 years of experience of Call Centre Outsourcing in training and management. He has developed Training Material to improve Call Centre Customer Care and Sales, business process, change management and operational support. Our services
Training and Development Programmes
Business Outsourcing
Marketing
Our Products
Swappie App Business
OUR VISION
Driving in growth and development in disadvantaged environments by driving investment through training and Job creation opportunities. OUR VALUES
uBhuntu
Support
Exposure
Innovative
Create
Growth
BENEFITS AND OUTCOME
Co Betterment objective through the Skill development training for disadvantage individuals’ purpose will be the following:
Create skill development to disadvantage individuals to urbanised customer services and sales opportunities within the Call Centre environment. Maximise opportunity within rural and township areas with Urbanised office-based work environment. Draw in investment and opportunities within Rural and Township areas by creating in house mini centres that will allows employment without travelling cost being a factor. MISSION
Our mission to draw in opportunities for business to township and rural areas to open the opportunity for business to invest through learning in an organised, articulated, structured and systematic manner within a classroom learning and Online Learning Environment. This will assist with delivery of service in operation and development support to ensure growth. Ubuntu: A fruitful learning environment which allows people to be the best of themselves, filled with love and respect regardless of our difference. Support: To provide a supportive structure that tracks and ensure human learning and development. Exposure: Trainees to urbanised work environment and practical work experiences in a cooperate workplace. Create: Opportunities targeted for the development of rural and township targeted the disadvantaged individuals. Innovate: A creative and simple solution that exposes individuals to reflect their maximum potential·
Growth: An environment that draws in investment within Rural and township areas. WHY US
Co Betterment Call Centre is 100% black owned business which is based within Rural and Township areas. The core of our business is providing skill development training to empower our employees into delivery great services to our partners and their customers. Our business model is focused into providing a continous Learning and Development Environment structured with Rural and Township areas by understand the environments, culture of our employees and merging it with our skill development training to ensure the customer handling impacts revenue. We don’t just say the “Our people first” but we believe that our operating offices allows us to hire the best drive in energetic and passionate people in the business to ensure customer excellence to our partners, clients and business success. Let the Call Center struggles be the thing of the past and Co Betterment be the future solution. BENEFITS
Affordable running business operational cost, with more financial opportunity to invest more in growth, development and business. Ensuring we have the best systems and a work environment that allows growth culture to be possible. Client – Brand exposure through Rural and Township environment. Driven, motivated staff highly trained to handle any customers queries locally and internationally. Business focused on system development to increase client’s sales, retention, tracking and experience in multiple site. Power-outages, transport strikes, the ability to handle unplanned high call volume etc. Employee- Within the township, cheaper transportation cost, environment that’s allows growth including an environment that doesn’t discriminated your disability and invest back to their environment. We able our employees to live up to their potential.
