09/09/2026
⚡ ETHEKWINI PREPAID ELECTRICITY NOTICE
Trusted Meter Solutions’ services are NOT affected. Our clients can continue purchasing tokens as normal. ✅
eThekwini Municipality recently reported a technical disruption affecting its prepaid electricity token purchases through banking apps, retail outlets and other external vending channels.
We are sharing this notice for awareness and to reassure our clients that TMS services remain operational.
Customers experiencing failed purchases for municipal prepaid meters should follow eThekwini’s official updates. If payment was deducted without a token being issued, keep your transaction reference and contact the bank or vendor used.
For assistance with your TMS meter:
📞 031 109 5750
📧 [email protected]
Trusted Meter Solutions
Meters Trusted For Life.