The B Business

The B Business We customise a development solution for your team to ensure effective training takes place creating positive change & growth for your people & business!

ABOUT US

The B Business has been providing specialised customer service training & development in South Africa for the past 15 years. Our team shares a passion for service & the development of others with the vision of positively contributing to our beautiful country. Our professional trainers have been in the training & development field for over 11 years working with companies including The Goo

derson Leisure Corporation, The Hilton Hotel, The ICC, The SPAR Group and The Waffle House. WHAT WE DO

We specialise in Customer Service training ensuring that your teams have the knowledge & skills to take their service to the next level while building relationships with loyal customers. A variety of training methodologies are used to engage all learners including facilitation, assessment, on-the-job coaching & role play. Additional services offered include Leadership, Team dynamics & hospitality, mystery shopper & DISC behavioural assessments. WHY USE US

All training programmes are customised to your needs ensuring the maximum results are achieved in areas that need attention without wasting your time & money. No business has exactly the same problem so it can’t have the same generic solution! Our trainers conduct themselves in a professional manner & we are passionate about developing others! Let us help you take your team to the next level.

🚨 FINAL COUNTDOWN! 🚨There are only a couple of seats left at the table for the Personal Leadership Master Class on 21 Ma...
18/05/2026

🚨 FINAL COUNTDOWN! 🚨

There are only a couple of seats left at the table for the Personal Leadership Master Class on 21 May 2026 at the LIV Store & Café Boardroom.

If you’re ready to lead with purpose, intention, and confidence, don't miss this full-day workshop.

✨ R3000 inclusive of:

Full-day workshop (08h30 - 16h00)

Comprehensive workbook

Delicious lunch & beverages

Time is ticking and spaces are strictly limited! ⏰

Contact us now to book your spot:
📞 079 899 2927
📧 [email protected]

Ready to lead with purpose, intention, and confidence? 📈Join the Personal Leadership Master Class on 21 May 2026 at the ...
15/05/2026

Ready to lead with purpose, intention, and confidence? 📈

Join the Personal Leadership Master Class on 21 May 2026 at the LIV Store & Café Boardroom (Florida Rd).

Learn practical tools for mindset shifts, emotional intelligence, and building consistent, healthy habits for growth.

✨ R3000 includes your workbook, full-day workshop, lunch, and beverages.

⏰ 08h30 - 16h00

Spaces are limited!

Bookings/Enquiries:

📞 079 899 2927
📧 [email protected]

At The B business, our team building sessions are designed to boost communication, strengthen relationships, and drive r...
13/04/2026

At The B business, our team building sessions are designed to boost communication, strengthen relationships, and drive real results. 💥

Workshops available! Contact us today to discuss your team’s needs:

📞 Kim – 079 899 2927
📧 [email protected]

Customer care is more than a service - it’s your brand in action. 💥Let us help your team deliver a service that stands o...
08/04/2026

Customer care is more than a service - it’s your brand in action. 💥

Let us help your team deliver a service that stands out.

From first impressions to lasting relationships, every interaction shapes how your business is remembered. We equip your team with practical skills, confidence, and the right mindset to handle customers with excellence.

Contact us today to book your workshop:

📞 Kim – 079 899 2927
📧 [email protected]

Happy Easter Sunday ✝️He is risen.Wishing you a meaningful day filled with peace, reflection, and renewed purpose. ❤️
05/04/2026

Happy Easter Sunday ✝️

He is risen.

Wishing you a meaningful day filled with peace, reflection, and renewed purpose. ❤️

Ready to level up your team’s communication? 🚀Clear communication = better results, stronger teams, and happier customer...
02/04/2026

Ready to level up your team’s communication? 🚀

Clear communication = better results, stronger teams, and happier customers.

Our workshops are practical, engaging, and designed to make an immediate impact - whether in-house, at your office, or online.

Let’s build a team that communicates with confidence 💬

Workshops available now — book yours today!

📞 079 899 2927
📧 [email protected]

Great customer service is built - not by chance. 🎉We offer workshops to help your team deliver better, connect stronger,...
01/04/2026

Great customer service is built - not by chance. 🎉

We offer workshops to help your team deliver better, connect stronger, and grow your business.

Contact us today:
📞 079 899 2927
📧 [email protected]

Do you know what your customer's experience is like when dealing with your business and team?Using a mystery shopper is ...
15/05/2024

Do you know what your customer's experience is like when dealing with your business and team?

Using a mystery shopper is an extremely valuable way to see what your customer experience is like!

Contact [email protected] or 0798992927 to find out more about the benefits of a mystery shopper. 😊

"Communication works for those who work at it." - John Powell
02/05/2024

"Communication works for those who work at it." -
John Powell

This team is truly amazing and 100% passionate about everything they do!! ❤️ Great job We are Food 🌟
29/04/2024

This team is truly amazing and 100% passionate about everything they do!! ❤️ Great job We are Food 🌟

You won’t find any strange machinery replacing humans or funny ingredients you can’t pronounce in our kitchen .Instead you’ll find happy people doing what we do best, making food by hand with a whole lot of heart.
Find out more about who we are at https://wearefood.co.za/pages/how-we-do-what-we-do

Address

Durban
4052

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Website

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