Virtual assistants utilize today's technology to deliver their services and communicate with clients by working remotely. They help you to ‘buy more time’ in your work day, alleviating entrepreneurial stress and allowing you to start working ON your business, instead of being trapped, working IN your business. One of the biggest reasons why entrepreneurs nowadays struggle to grow their businesses
is because they are simply wearing too many hats. Gro Virtual is a business that provides virtual assistance, offering administrative, financial, creative and technical services to a wide range of clients both locally and internationally. A single point of contact, offering the following services :
Standard Tasks
Data capturing (e.g. receipts or business cards) • Typing letters, articles or meeting notes (sent via voice note) • Completing forms such as tenders and credit applications • Sending SMS's for client birthdays or appointment reminders • Collect feedback & testimonials from clients • Following up on RSVP’s or outstanding documents • Draft comparative quotes for everything from a new TV to specialised equipment • Internet based research • Forms creation • Lead generation • Receptionist duties • Personal errands such as assistance with your child’s school project or birthday party • Creating presentations • Organising your documents or photos – deleting duplicates and putting them into folders
Financial Related Tasks
Bookkeeping (Pastel) • Expense Tracking • Creating Quotes • Keeping Pricelists updated • Client invoicing • Supplier Invoice capturing
Email and Schedule Management Related Tasks
Filtering emails and spam • Answer emails • Diary Management • Customer service email response • Travel reminders • Planning itinerary • Calendar management •
Social Media Tasks
Schedule social media posts • Create and manage social media profiles • Communicate with consumers on social media • Sending newsletters • Writing of newsletters
Specialised Tasks
Transcription • Building / Updating Data Base • Graphic design • Meeting / Event co-ordination • Minute taking
Over 20 years office experience in various areas of industry, striving to provide a service that leaves you free to focus on the prosperity of YOUR business.
