18/03/2025
We get it - insurance can feel like just another expense. But in the hospitality game, the right cover can be the difference between bouncing back and closing your doors after an unexpected event.
As specialists in hospitality insurance, we’ve seen too many businesses caught off guard by these common misconceptions:
“My general business insurance covers everything.”
Not necessarily. The hospitality industry has unique risks—think food spoilage, guest injuries, cyberattacks— and a standard business policy might not cover you properly. Many businesses are operating on commercial insurance, not a specialised hospitality policy. Do you know which one you have?
“My small guesthouse doesn’t need much insurance.”
Size doesn’t matter when it comes to risk. A single accident on your property could lead to massive liability costs. Public liability cover is essential, no matter how big or small your business is.
"Insurance is a waste of money."
It might feel that way—until you need it. Without cover, one disaster could put you out of business. Insurance is there to keep you running, even when things go wrong.
“My insurance will cover any loss of income.”
Not always. Many policies only cover loss of income from specific events, like fire or flood. But what about loadshedding? If you're unsure whether power outages are covered in your policy, now’s the time to check in with your broker.
“All insurance brokers are the same.”
Not true. Experience in the hospitality industry makes a difference. You need a broker who understands the specific risks you face—so you’re properly covered.
At the end of the day, insurance isn’t just about ticking a box. It’s about protecting what you’ve worked so hard to build. If you're unsure about your cover, now is the time to review it.
📍 Need advice? We’re here to help. Let’s make sure you're covered where it counts.
