Appointment Bookers provide multi-level appointment setting, lead generation services and data base management (customer service) for business-to-business companies. We successfully secure meetings with key contacts on behalf of our clients to expand their sales pipelines and accelerate sales cycles. We also generate quality leads for either our clients use or for our consultants to utilise on our
client’s behalf and we offer database management (customer service) for those clients wanting to retain current business. SERVICES
Sales Appointment Generation
Lead Generation
Database Management
1: DISCOVER
First we meet with you to analyze and define:
Your Business Model:
Your Target Market: industry(ies), demographics, and business qualifiers. Your Decision Maker Levels and Specs:
Your sales strategy will drive our planning, implementation, and ex*****on.
2: ANALYSE
(Provided you require us to source leads for you)
Using the information we gather during phase 1, we create a prospect marketing list by:
Conducting a search and compiling the results to create a prospect list which is a close match to your target market qualifiers or we use the leads provided by you and input the details into a database.
3: CREATE
A bespoke call plan is created to serve as the foundation of our call conversations and includes:
Conversation material for our Tele Sales Representatives
Qualifying questions and responses to FAQs
Product and Service information
Lead and Appointment setting and customer care delivery instructions
4: TRAINING
The setup process involves a structured process of staff selection and training:
Call agents are selected based on their industry experience to best match your sales model
Training material is created for our call representatives
Lead definitions and delivery controls are identified
CRM instructions are discussed and recorded
Troubleshooting and process definitions are communicated
5: LAUNCH
Usually within 2 weeks from the initial Phase 1 meeting, our call activities are launched. The campaign is continually refined and modified according to real-life experiences with prospects. Follow-up e-mails are made with you regularly to report results and troubleshoot. Daily reports are emailed to you containing appointment and lead criteria. Each appointment/lead is certified before it is considered delivered production. SALES APPOINTMENT GENERATION
Because our sales appointment programs are quota-driven and performance-based, we charge by the appointment only. We set the per appointment fee at a fixed rate no matter what your business. Appointment Bookers provide a cost per meeting that is all-inclusive meaning “you pay by the appointment only”. All costs associated with program set-up, discovery, training, material preparation, marketing list, and on-going management are waived. You are required to provide us with your leads for our consultants to use. Should you require leads sourced then there is an extra fee per lead sourced. SALES AND LEAD APPOINTMENT GENERATION
Sales Appointments exactly as per above - We set the per appointment fee at a fixed rate no matter what your business. We will source and qualify appropriate leads for our consultants to use when making appointments for you. LEAD GENERATION
When your sales strategy is better served by a sales lead model vs. sales appointments, Appointment Generators provide a Hot Handoff program ideal for inhouse or field sales teams. Our Tele Sales team will conduct outbound cold calls followed by lead nurturing activities to uncover true opportunities within your target market. Prospects are qualified for interest, decision authority, need/pain specifics, and have agreed to receive more information from your sales team to include a call-back. The results are actionable leads which are easily converted to appointments or into your sales funnel. Programs are “pay-per-lead” and performance-based with no set-up fees
DATABASE MANAGEMENT
Appointment Bookers will call your existing database to qualify your client base. Ensure client contact cycles in line with your marketing plan
2. Ensure your client base are still relevant and want to do business
3. Update client contact information, from gate keepers to decision makers
4. Uncover potential service issues that have affected your relationship with your client. This fact finding activity is vital to any business as it is easier to sell to a client who has already used you before than to win a new opportunity. Outsourcing this function also adds a professional aspect to your service as it is an outsider requesting honest feedback to better service your client. Weekly progress feedback will be given to you, and periodic checks will be done to ensure you are receiving quality information that will allow your business to grow. We encourage feedback and guidance to ensure you gain the maximum better from this service
