11/08/2026
📢 WE’RE HIRING | TELESALES CONSULTANT
📍 Mount Edgecombe, Durban | Full-Time | Immediate Start
Risk Group is looking for an experienced, motivated and target-driven Telesales Consultant to join our team as soon as possible.
You will work with an established existing customer base, developing relationships, identifying new opportunities and cross-selling services across Risk Group and our sister company, Wynleigh International Certification Services.
THE ROLE
You will be responsible for:
• Calling and developing existing customers
• Re-establishing contact with inactive customers
• Speaking directly with ISO and management-system decision-makers
• Identifying training, consulting, software and certification opportunities
• Cross-selling Risk Group training, consulting, INCIDIO and INCIDIO365 solutions
• Identifying certification opportunities for Wynleigh International Certification Services
• Following up enquiries, quotations and open opportunities
• Booking and conducting Microsoft Teams meetings
• Attending face-to-face customer meetings where required
• Developing opportunities through to sale
• Maintaining all customer activity, tasks, opportunities and follow-ups in Zoho CRM
• Working with Zoho Suite, Microsoft SharePoint, Outlook and Teams
• Achieving agreed daily, weekly and monthly sales targets
WE ARE LOOKING FOR SOMEONE WHO:
✅ Has previous telesales or B2B telephone sales experience
✅ Is highly target-driven and results-focused
✅ Has practical working experience with Zoho CRM
✅ Understands the Zoho Suite
✅ Has experience using SharePoint, Outlook and Microsoft Teams
✅ Is confident speaking to organisational decision-makers
✅ Can identify cross-selling opportunities
✅ Is comfortable asking for the business and closing sales
✅ Has strong follow-up, CRM and administrative discipline
✅ Can independently manage a daily sales schedule
Experience in ISO, SHEQ, training, consulting, certification, professional services or B2B software would be an advantage.
WORKING CONDITIONS
📍 Mount Edgecombe, Durban
🕢 Monday–Friday: 07h30–16h30
🍴 30-minute lunch break
🚗 Parking provided
🌴 15 working days annual leave
💰 Basic salary plus commission
🚀 Start date: Immediate
Commission is paid on assignments that have met the company’s required profit criteria.
IMPORTANT
This is an active telesales role.
We are not looking for someone who simply waits for enquiries or sends quotations.
You must actively contact customers, engage with decision-makers, identify opportunities, build pipeline and take personal responsibility for achieving agreed sales targets.
Strong CRM discipline is essential. Every customer interaction, opportunity, meeting, follow-up and next action must be accurately maintained in Zoho CRM.
TO APPLY
Please email your CV and a short introduction confirming:
• Your telesales/B2B sales experience
• Previous sales targets and achievements
• Your Zoho CRM and Zoho Suite experience
• Your SharePoint, Outlook and Teams experience
• Your experience dealing with decision-makers
• Products or services you have previously sold
• Your current/recent basic salary and commission structure
• Confirmation that you are available to start immediately
📧 [email protected]
☎️ 031 569 5900
Please do not apply if you do not have practical Zoho CRM experience, cannot start immediately, or are not comfortable working in a target-driven sales environment.
If you are confident on the telephone, enjoy developing customer relationships and are motivated by measurable sales results, we would like to hear from you.
