29/09/2026
Can an Employer Force an Employee to Take a Polygraph?
A New Labour Court Judgment Puts the Question Under the Spotlight
A recent South African Labour Court judgment has important implications for employers, HR practitioners, investigators — and the professional use of polygraph examinations in the workplace.
On 22 September 2026, the Labour Court in Johannesburg handed down judgment in BCE Foodservice Equipment (Pty) Ltd v Vumazonke N.O. and Others (JR1514-22). The court dismissed the employer's review application and upheld a CCMA finding that the dismissal of an employee was substantively unfair. �
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The case involved an employee, Steven Zwane, an IT Support Technician, who was dismissed after refusing to undergo a polygraph examination. The dispute arose in circumstances involving sick leave and the timing of a medical visit. The employer relied on a polygraph provision contained in the employee's employment contract and argued that his refusal amounted to misconduct, including insubordination. �
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The reported award amounted to R105,900 in compensation. �
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But the judgment should not be interpreted as meaning that workplace polygraph examinations are unlawful, or that an employee can simply refuse a polygraph whenever one is requested.
The important issue is why the examination is being requested and whether the employer's instruction is reasonable and properly connected to a legitimate investigation.
A polygraph clause is not a blank cheque
Many employment contracts contain provisions allowing an employer to require employees to undergo polygraph examinations in certain circumstances.
But the existence of such a clause does not necessarily mean that an employer can invoke it without regard to the circumstances of the particular case.
That principle has existed in South African labour jurisprudence for many years.
In Fidelity Cash Management Services v CCMA, the Labour Appeal Court considered an employment contract which provided that an employee could be required to undergo a polygraph examination as part of a disciplinary or investigation procedure, but that the employee should not unreasonably refuse.
The court held that the provision did not mean an employee had to undergo a polygraph every time the employer demanded one.
Where the contractual wording makes the employee's obligation dependent on the refusal being unreasonable, the employer must establish that the refusal was unreasonable in the circumstances. �
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That is an important distinction.
Suspicion is not proof
Another fundamental principle is that suspicion of misconduct is not itself proof of misconduct.
An employer may quite properly have concerns about an incident and launch an investigation. A polygraph may form part of that investigation.
But the existence of suspicion does not automatically establish that an employee has committed misconduct.
In the BCE matter, the employer's position was that suspicion surrounding the circumstances justified the polygraph examination. The court nevertheless upheld the finding that the dismissal was substantively unfair. �
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This is where proper investigative methodology becomes particularly important.
A polygraph examination should be connected to a defined investigative issue.
It should not simply become:
"We suspect you, therefore take a polygraph."
A much more defensible approach is:
Incident → evidence → reasonable investigative basis → relevant questions → polygraph examination → assessment together with all other evidence.
The Gemalto case provides an important warning
The Labour Appeal Court dealt with a similar issue in Gemalto South Africa (Pty) Ltd v CEPPWAWU obo Louw and Others.
In that matter, employees refused to undergo polygraph examinations. Some had contractual provisions relating to polygraph testing and were subsequently dismissed.
The Labour Appeal Court accepted that failing to comply with an instruction to undergo a polygraph could constitute an act of insubordination.
But that was not the end of the enquiry.
The court still had to determine whether the dismissals were substantively fair in the circumstances. �
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The court found that the employer's polygraph exercise had effectively become a blanket exercise, and that the employees who were ultimately disciplined had been selected because their contracts contained the relevant documentation while other employees who had similarly refused were not disciplined.
The court concluded that there was no rational connection between the reason for the disciplinary action and the purpose of the investigation.
The dismissals were therefore found to be substantively unfair. �
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What does this mean for employers?
The lesson is not:
❌ "Don't use polygraphs."
Rather, it is:
✅ "Use them properly."
An employer considering a workplace polygraph should be able to answer some basic questions:
1. What exactly is being investigated?
There should be a clearly defined incident or issue.
2. Why is this particular employee being examined?
There should be a rational connection between the employee and the matter being investigated.
3. What is the factual basis for the investigation?
Suspicion should arise from identifiable circumstances rather than simply being assumed.
4. What is the purpose of the polygraph?
Is it being used to investigate possible knowledge, involvement, deception or another clearly defined issue?
5. Are the questions relevant?
The examination should address the matter actually under investigation.
6. Has the employee been properly informed?
The circumstances and purpose of the examination should be handled transparently and professionally.
7. Is the contractual provision actually applicable?
Employers should not assume that the mere presence of the word polygraph in a contract automatically settles the legal question.
8. What other evidence exists?
A polygraph should form part of an investigation. It should not be treated as a substitute for collecting and evaluating other evidence.
And what does this mean for polygraph examiners?
There is an important professional lesson here as well.
A competent polygraph examiner should not simply be viewed as someone who arrives at a workplace, attaches sensors to an employee and produces a report.
The examiner operates within a broader investigative and legal environment.
The reason for the examination, the formulation of the issue, the suitability of the questions, the examination process, the documentation and the interpretation of the results all matter.
An examiner should also be careful not to turn an investigative tool into a declaration of guilt.
A polygraph result is not the same thing as independently proving that an employee committed the underlying misconduct.
The investigation remains the investigation.
The polygraph is one component of that process.
The bigger lesson
The BCE judgment should therefore not be presented as a "victory against polygraphs."
It is better understood as a reminder that the use of a polygraph in the workplace must be connected to a legitimate and properly grounded investigative purpose, and that contractual provisions must be applied in accordance with labour-law principles of fairness and reasonableness.
The existing Labour Appeal Court authorities — particularly Fidelity Cash Management and Gemalto — are important in understanding this distinction. �
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For employers, the message is simple:
Don't use a polygraph as a shortcut.
For employees:
A contractual polygraph clause does not necessarily mean that every demand for a test is automatically lawful and reasonable.
And for professional examiners:
The quality of the examination begins long before the subject sits in the chair.
Proper case assessment, proper question formulation, proper examination procedures and proper reporting remain essential.
LieTech Polygraph & Forensic Services
As professional forensic psychophysiologists, we believe that polygraph examinations should be conducted as part of a structured, objective and properly documented investigative process.
A polygraph is an investigative tool.
It should never replace a proper investigation.
This article is intended for general information and discussion and should not be regarded as legal advice. The BCE judgment referred to above was reported publicly on 22 September 2026; the detailed discussion of its facts above is based on the published case report/account currently available, while the principles discussed from Fidelity and Gemalto are drawn from the published Labour Appeal Court judgments. �
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