29/04/2026
RESERVATIONS / FOH - PORT ELIZABETH (Top Hotel) R15000.00
Qualifications & Experience
• Grade 12 (Matric).
• Hospitality qualification (advantageous).
• Minimum 1–2 years’ experience in reservations, front office,
Key Responsibilities
• Process individual and group reservations accurately in (PMS).
• Maximize room revenue.
Ensure excellent customer service..
• Room availability & quote rates according to property policies.
• Up sell rooms, packages, and property services.
• Amend, cancel, and confirm reservations as required.
• Ensure all bookings have correct payment details.
• Liaise with Front Office, Sales / Marketing regarding bookings
• Recon Credit Cards to opera (Operating System)
• Issue AR Invoices – assist Debtors department
• Allocate payments and post to applicable reservations
• Nedbank IVeri & Lite recon & post payments & to guests
• Process refunds / credit note paperwork
• Maintain accurate guest profiles and reservation records.
• Handle special requests and VIP bookings.
• Compliance with policies and reservation procedures.
• Daily pickup reports, occupancy updates, etc.).
e-mail your c.v. [email protected] or call 083 444 5163
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