10/02/2021
Conformance to an ISO Standard refers to a set of documented policies, procedures and processes needed for the planning and production, development, and service delivery within an organisation to meet client quality requirements. Quality Management Systems is not just the group of documents. Instead, it is a system and the documents just form the written description of the Quality Management System that integrates the internal processes of the organisation, to ensure that the process approach can be followed in the ex*****on phase. This allows for proper identification, measurement, control, and improvement of the various processes, to ensure optimal and ongoing improved business performance in accordance with the requirements of ISO Standard.
Innovative Quality Solutions is a company that specialise in:
• Conduct Internal Quality Management System Audits
• Quality Management System Implementation
• Ensure ISO Accreditation readiness
• Ensure ISO Compliance with International best practice
• System re-engineering
• System Management & Maintenance Service
• Developing a Quality Management System specifically for your
operations
• Draft a Quality Manual
• Develop Quality Control Policies & Procedures
• Conduct Supplier / Third Party Audits
• Advice & Consultancy Service for
◊ Laboratory – Calibration ISO/IEC 17025:2017
◊ Laboratory – Testing ISO/IEC 17025:2017
◊ Inspection Activities ISO/IEC 17020:2012
◊ Manufacturing Process ISO/IEC 9001:2015
These standards provide companies operating in countries, such as South Africa, with the necessary framework and tools for improvement of quality, consistency in meeting client requirements and improvement in processes. Compliance is not a once-off process, but rather an ongoing improvement.
The QMS is intended to recognise the quality needs relevant to the customer, the regulatory requirements of the trade, and specific requirements of international standards. Every requirement must be documented. The employees should undergo relevant training and performance processes must be outlined. As part of the QMA, there must be records to show that the system requirements have been met and where not, which corrective steps have been taken. Ongoing monitoring of changes to various requirements and meeting of such is essential. As mentioned earlier, internal and external audits are essential to ensure that the system processes operate correctly and that requirements have been met.
ISO standards are also relevant to South Africa. It focuses on the requirements of a Quality Management System (QMS) and although certification is not compulsory, it is recommended for the following reasons:
• Documented proof of your company’s compliance with ISO
standard requirements.
• Ongoing improvements in quality of product, service, and
satisfaction.
• Credibility with customers, investors, suppliers, and trade
partners regarding quality.
• Consistency in quality of service and product delivery.
• Improved employee morale, as specific guidelines exist for
quality.
• Improved management involvement to ensure ongoing
quality.
• Competitive edge in the marketplace.
• Cost savings, as fewer items are returned.
An important audit function is evaluating the effectiveness and efficiency of an organizations control processes. These control processes include * Policies
* Procedures
* Activities in place with an organization for
managing risk and achieving organizational
objectives
At Innovative Quality Solutions (Pty) Ltd we offer independent auditing service on Quality Management Systems that conforms to the management requirements as defined in ISO / IEC 9001:2012 Quality Management System as well as quality management systems based on ISO/IEC 9001 and adequate to specific sectors in industries that include, but not limited to:
◊ Laboratory – Calibration ISO/IEC 17025:2017
◊ Laboratory – Testing ISO/IEC 17025:2017
◊ Inspection Activities ISO/IEC 17020:2012
◊ Manufacturing Process ISO/IEC 9001:2015
As business operations have become increasingly complex, establishing control processes has become critical for all organizations. Equally important is establishing vigorous audit programs for assessing the effectiveness of these control processes in managing risk and achieving your organizations objective
