Makovo Service Design

Makovo Service Design Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Makovo Service Design, Consulting Agency, Hermanus.

We use a people-centered approach to help businesses and organisations create better ways of working, improve customer experiences, and support positive change.

Just like the we’ve been working away for the last few months. But now we’re back in town. And we’re so excited about ...
15/06/2022

Just like the we’ve been working away for the last few months. But now we’re back in town. And we’re so excited about helping businesses in the design and improve their great services.

The best customer experiences are the personal and connected ones. We popped into The Rock, Hermanus today because app...
18/06/2021

The best customer experiences are the personal and connected ones. We popped into The Rock, Hermanus today because apparently it's international day (and also, why not?!). Apart from the awesome view, delicious sushi and great wine, our experience was made even better by an impromptu chat with Sebastian from Beaumont Family Wines, whose 2021 Chenin we were drinking.

Sometimes the road gets a little bumpy and it can be difficult to see a way forward. Service design thinking can help yo...
18/06/2021

Sometimes the road gets a little bumpy and it can be difficult to see a way forward. Service design thinking can help your business get back on track and develop a roadmap for the future.


Sometimes all you need is a different perspective on things.
25/04/2021

Sometimes all you need is a different perspective on things.

We’ve been lucky enough to spend the past few weeks helping out at a local artisan bakery. It’s been so good to get ‘beh...
14/04/2021

We’ve been lucky enough to spend the past few weeks helping out at a local artisan bakery. It’s been so good to get ‘behind the scenes’ of a family-run business and we’ve loved learning about all the processes involved in baking bread and ensuring the customers keep coming back for more! Daan's Bakery

Kavinga Safari Camp you never fail to impress. So lucky to be able to spend some family time here in amongst the chaos o...
29/12/2020

Kavinga Safari Camp you never fail to impress. So lucky to be able to spend some family time here in amongst the chaos of 2020.



📸 Photo cred: with thanks to Marcus Jooste for the instruction!

We had an amazing time SUPing on the Stanford River. Stunning scenery and plentiful birdlife including at least 3 differ...
16/12/2020

We had an amazing time SUPing on the Stanford River. Stunning scenery and plentiful birdlife including at least 3 different types of Kingfisher. Thanks to Kobus of Dusty Feet - Outdoor Pursuits for the SUP rental.

Happy first-ever ! To celebrate, we’re taking a moment to reflect on all the amazing animals and people we’ve met along...
25/11/2020

Happy first-ever ! To celebrate, we’re taking a moment to reflect on all the amazing animals and people we’ve met along the way.

Kavinga Safari Camp
Tented Expeditions
Sossusvlei Lodge, Namibia
SANParks - Karoo National Park
Gondwana Game Reserve
SANParks - Mountain Zebra National Park
SANParks - Mokala National Park
African Bush Camps

Photo credit: Judy Armstrong

Often it’s simplicity that offers the best design and the best user experience. River View Cottages provides just that -...
25/11/2020

Often it’s simplicity that offers the best design and the best user experience. River View Cottages provides just that - simple perfection.
So glad we stumbled across this gem. Thanks Bronwyn and family!

Kevin from GoBike Hermanus went above and beyond today to ensure we had a good time on the Hemel & Aarde trails. Some of...
19/11/2020

Kevin from GoBike Hermanus went above and beyond today to ensure we had a good time on the Hemel & Aarde trails. Some of the best customer service we’ve had in a long time - helpful, friendly and super accommodating. Already looking forward to our next adventure!

We bring lots of different perspectives together to help solve business challenges. You never know what solutions are al...
10/11/2020

We bring lots of different perspectives together to help solve business challenges. You never know what solutions are already at your disposal - we help bring them to light.
Get in touch with us to see how we might be able to help. www.makovoservices.com or WhatsApp us on (+27) 0634326454

Photo credit





Yesterday we had breakfast at Cliff Lodge in De Kelders: awesome service and delicious food with an unbeatable view. Def...
02/11/2020

Yesterday we had breakfast at Cliff Lodge in De Kelders: awesome service and delicious food with an unbeatable view. Definitely worth a visit - trust us, you’ll be going back again and again!








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