M&K Hospitality Consultants

05/09/2021

Social Media
18 August 2021|Consulting, Customer Experience, Customer Feedback, Customer Journey, Guidance, Social Media
How is your Social Media Profile?

Is your FaceBook page up to date?

Are you using Twitter?

Is your Web Site feeling a bit tired?

Are you Instagram Followers engaging with your Posts?

Do you use LinkedIn? Are you posting updates regularly?

If your answer to any of these is No, then let us help you.

26/11/2020

On Thursday 26 November, the Tier locations will be published we will then will know what restrictions will apply to our hospitality businesses.  Based on the current advice for England, there will be three Tiers with th...

27/09/2020

NOBODY likes negative feedback, after all, you have worked long and hard to provide your customers and guests with an excellent experience and a negative review and feel like a blow to the stomach, but there are differen...

29/06/2020

Hospitality Start-Up!

Are you ready for the Start-Up in July?

Do you have the below in place?
If not, contact us so that we can advise and assist with your Start-Up Policies and Procedures.

· COVID-19 Kitchen Risk Assessment

· COVID-19 Front of House Risk Assessment

· COVID-19 Deliveries & Takeaway Risk Assessment

· Employee Health & Hygiene Declaration – All employees returning to work after any absence except their two days off per week must read and sign this document.

· Contractor/Visitor Health & Hygiene Declaration – Limit contractors/visitors but if work is essential they must read and sign this form before being admitted into the kitchen

· COVID-19 Increased Hygiene Procedures – Kitchen

· COVID-19 Increased Hygiene Procedures – Front of House

· COVID-19 Procedures – Deliveries

· COVID-19 Procedures – Takeaway

· Sanitising Schedule – Kitchen

· Sanitising Schedule – Front of House

· Hand washing Guidance (inc images demonstrating turning taps off with blue roll so hands are not reinfected after washing

Please feel free to share this post!

15/06/2020

M&K Offers advice and assistance to all customer-facing sectors, from mystery shopping, customer journey, customer retention, and customer satisfaction

08/06/2020

We can assist with your UK Covid-19 Food Saftey Operating Procedures.
Visit our Website www.mandkconsulting.com for more information.

04/06/2020

Easy checklists & inspections

29/05/2020

We are proud to launch our new website!
Please visit mandkhospitality.com

21/05/2020