Pen Up Calling Center Training

Pen Up Calling Center Training Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Pen Up Calling Center Training, Business service, Johannesburg.

03/12/2021

School leavers and matriculates required to start work as call consultants in our contact centre.No related experience required as training will be provided .Basic salary R8000 plus commission and other benefits .Duties include answering calls resolving clients complaints and doing contracts updates.Candidates will be required to do duties of a call centre certificates and any other duties that they are assigned to do by the management .All candidates should possess good communication skills and the ability to work well within a team.Must be willing to start work immediately .
For more information call or whatsapp us on this number for more information 060 492 3431

27/11/2021

We are looking for committed friendly and professional customer focused individuals to join our team. Successful candidates will start work immediately
As a customer support professional you will be responsible for the following
Manage customer contacts,make inbound/outbound telephone calls,emails,letters and meet compliance guidelines and client service levels
Show empathy discretion and respect confidentiality of our clients and customers
Advise of the consequences of non payment and use of strategies to avoid adverse credit rating
Deal with complaints etc
For more information on how to apply call or whatsapp us on this number 060 492 3431

29/10/2021

Our call center company is looking for front desk assistant for answering incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Duties.
• answer calls and respond to emails
• handle customer inquiries both over the phone and by email
• research required information using available resources
• manage and resolve customer complaints
• provide customers with product and service information
• enter new customer information into system
• update existing customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• document all call information according to standard operating procedure.
Requirement;
• Grade 10, 11,12
• Basic computer knowledge
• Required language proficiency
• knowledge of customer service principles and practices
• no experience needed , training provided.
• good data entry and typing skills.
FOR MORE INFORMATION WHATSAPP US ON 060 492 3431

02/07/2021

ABOUT; the role: Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of the contact centre’s large team and the front line for our customers, Making it essential you have a positive and friendly approach
RESPONSIBILITIES
Attending to Clients Queries
Making And Answering Calls from prospective Customers
Take ownership of all communications and keep Customers up-to-date with progress through the process.
Ensuring that basic customer service is Ensured
SKILLS/ Attributes
Excellent verbal communication skills
Strong Interaction skills
Positive Attitude
FOR MORE INFORMATION WHATSAPP US ON 060 492 3431

02/07/2021

The purpose of this role is to provide effective customer service with the purpose of retaining customers and building strong customer relationships.Focus on the growth of brand and process alternative solutions to meet customer needs.

RESPONSIBILITIES
Customer Service
Respond professionally to client complaints and queries within agreed timeframes.
Ensure customer satisfaction and retention in all interactions, striving to achieve first contact resolution Provide quality service to customers, b
Customer Needs Clarification
Determine customer’s core need, in an effort to meet their expectations from a customer and product offering point of view.
Effectively complete and keep up to date all required administration and accurately and comprehensively capture data of customer information across relative systems

here relevant to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

TECHNICAL COMPETENCIES
Customer and Market Analysis
• Conduct research and analyzes data with guidance in order to develop a comprehensive understanding of customer profile and market that enables maximum return on investments.
• Action Planning and Work Scheduling
• Develop appropriate plans or perform necessary actions based on
recommendations and requirements under supervision.
• Writing skills
• Uses clear and effective writing skills without supervision and provides technical
guidance when required on expressing ideas, requesting actions and formulating plans or policies.

REQUIREMENTS
Grade 10,11,12 or equivalent
Computer skills
FOR MORE INFORMATION CALL OR WHATSAPP 060 492 3431

12/06/2021

Our vision is to revolutionize offline marketing in South Africa, grow our company and grow our teams.

We are looking for customer service agents to join our team

DUTIES
Able to manage the client's views efficiently and in a timely manner
Create WOW moments through friendly service
Ensure high service levels
TO APPLY CALL OR WHATSAPP US ON 060 492 3431

21/05/2021

School leavers & Matriculants to start working Urgently for Inbound, outbound and Customer service support.
Candidates Should have the following
Good communication skills
Fluent in English and any other local Languages
Ability to work well within the team
Must be able to solve clients complaints
Should be willing to start working immediately, Successful candidates will be enrolled to perform general Call Center Duties which include:- Attending to incoming calls from customers both new and old,Providing customer care services , Updating Clients Database, Managing Emails / Faxes, Etc
Academics; Grade 10, 11, 12 School leavers Or any Entry level Qualification.
No Experience will be needed as training will be provide
FOR MORE INFORMATION WHATSAPP US ON 060 492 3431

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Johannesburg

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