Connecticut Call Centre Solutions

Connecticut Call Centre Solutions Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Connecticut Call Centre Solutions, Business service, 130 Main Street, Johannesburg.

22/12/2021

You will proactively chase customers for outstanding debt via outbound and inbound telephone calls and other methods of communication. No experience required as training is provided.

What you'll be doing

• Making outbound calls and receiving Inbound calls
• Ensuring that all customers receive the best customer service
• Negotiating payments and/or arrangements over the telephone
• Updating systems with relevant call details
• Ensuring overall performance and targets are met

What you'll need:

• Excellent communication and negotiation skills
• Ability to speak in a clear and concise manner
• Good interpersonal skills
• A positive and self-motivated attitude
• Ability to work closely within a team
• Ability to effectively deal with difficult and complex telephone conversations whilst remaining calm

WhatsApp +27 78 151 4651

22/12/2021

We are currently seeking motivated, enthusiastic, and reliable Call Centre Representatives to join our ever-growing team of professionals. No experience required one week free training will be provided.

Role:

Call centre environment

Updating business listings

Data entry

Training will be given

Candidate:

Previous call centre experience not essential

Excellent communication skills and telephone manner

Good literacy and spelling skills

Efficient keyboard and data entry skills

Attention to detail

Good listening skills

Able to deal with stressful situations calmly and professionally

Excellent timekeeping and attendance

Excellent work ethic and attitude to work

WhatsApp +27 78 151 4651

22/12/2021

This is an exciting opportunity to work in an inbound only environment!
Non Experienced Can as well Apply as training is provided.
Responsibilities include:

Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner
Building great rapport with customers and finding solutions for any issues that arise
Nurturing long term customer relationships as well as handling new accounts
Upselling company products and services
Handling any customer complaints effectively and escalate them where appropriate

Skills required:

Excellent communication skills
Strong organisational skills
Ability to learn new computer systems
A passionate approach to customer service
Capability to work well under pressure whilst multitasking

WhatsApp +27 78 151 4651

03/12/2021

Responsibilities:
• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodations and reservations needs as required.
• Coordinating events as necessary.
• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
• Experience as a virtual assistant.
• Creating, maintaining, and entering information into databases.
Requirements:
• Ability to write clearly and help with word processing when necessary.
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Great communication skills.

25/11/2021

Our company is looking for an Office Assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.
Responsibilities:
• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodations and reservations needs as required.
• Coordinating events as necessary.
• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
• Experience as a virtual assistant.
• Creating, maintaining, and entering information into databases.
Requirements:
• Ability to write clearly and help with word processing when necessary.
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Great communication skills

05/11/2021

If you are looking for a good work life balance, enjoy speaking to people and have excellent customer service experience, you will be pleased to join our very friendly team as a Customer Contact Telephone Agent.
What you'll be doing

• Making outbound calls and receiving Inbound calls
• Ensuring that all customers receive the best customer service
• Negotiating payments and/or arrangements over the telephone
• Updating systems with relevant call details
• Ensuring overall performance and targets are met
What you'll need:

• Excellent communication and negotiation skills
• Ability to speak in a clear and concise manner
• Good interpersonal skills
• A positive and self-motivated attitude
• Ability to work closely within a team
• Ability to effectively deal with difficult and complex telephone conversations whilst remaining calm
We ensure all employees receive ongoing support, training in their respective fields and a wide range of benefits.

28/10/2021

Key responsibilities:

• Liaising with customers and clients
• Maintenance of accurate account information
• Achievement of internal call quality expectations
• Achievement of clear key performance indicators
• To operate compliantly within clearly defined guidelines

Essential skills:

• A compassionate and mature approach
• Excellent communication – call centre / telephony experience is not required training available
• Ability to make confident decisions
• Ability to establish good working relationships
• To work well under pressure and work with a wide variety of people
• A consistent professional approach to all tasks
• Computer literate

21/10/2021

We have an exciting project and we're looking for new team members to join us.
RESPONSIBILITIES
• Making calls
• Logging details on the admin systems
• Maintaining a high level of customer service and compassion when speaking to the public
CANDIDATE REQUIREMENTS
• Comfortable in speaking on the phone
• Able to use a computer
• Previous call centre, customer service or customer facing experience is an advantage, but not essential as full training will be given

15/10/2021

We are passionate about career development and we are dedicated to helping you reach your true potential

What will your day look like
Handling incoming calls dealing with a variety of customer queries
Offering knowledge on the full range of products
Accurately recording and amending customer details
Providing innovative solutions to customer queries
Owning a problem and taking responsibility to resolve it

Required skills
Ability to navigate multiple systems and information screens whilst talking to our customers
Clear, confident and polite telephone manner

Address

130 Main Street
Johannesburg
2001

Telephone

+27677708187

Website

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