24/08/2026
Visit https://www.apmc.co.za/sales-csd-and-administration-manager/ to apply!
We're recruiting for the role of Sales, CSD, and Administration Manager in Johannesburg.
Our client is seeking an experienced, commercially driven manager to assume end-to-end accountability for their sales performance, Customer Service Department (CSD), and sales administration functions. The successful candidate will drive revenue growth and gross-profit targets while aligning customer commitments with operational capacity across procurement, warehousing, logistics, and finance. This position requires strong team coaching, pipeline management, ERP (Acumatica) proficiency, and performance accountability. Notably, this role also serves as the designated second-in-command, stepping in as the primary operational authority in the absence of the CEO or General Operations Manager.
Minimum Requirements:
• Grade 12 (Matric) required, and a tertiary qualification in Sales, Marketing, Business/Operations Management, Commerce, or CRM is highly advantageous
• Strong, proven leadership and practical experience will be considered alongside formal qualifications
• At least 5+ years of relevant experience spanning sales, customer service, administration management, operational support, or order fulfillment
• Proven B2B sales track record - demonstrated success in meeting targets, developing key accounts, driving customer retention, and generating new business
• Hands-on experience leading sales teams, including coaching, pipeline reviews, forecasting, and holding team members accountable to performance standards
• Proven ability to align customer commitments across Sales, Customer Service (CSD), Procurement, Warehousing, Logistics, and Finance
• Experience supporting performance management and handling formal HR-aligned performance processes is advantageous
• Prior experience within PPE, safety equipment, industrial supply, warehousing, or distribution environments is a strong plus
• Solid experience in ERP-driven environments (Acumatica experience is highly advantageous)
• Proven capability in CRM management, customer communications, complaint resolution, and service-delivery coordination
• Advanced Microsoft Office skills, with high proficiency in Excel