17/06/2026
*Level 1-3 IT Engineers*
MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient, and everything is expecMSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient, and everything is expec yesterday.
We are seeking a Level 3 IT Engineer with 8+ years of experience, to work hand-in-hand with our USA based clients, building and meeting their customer service goals and needs.
Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-12am daylight savings dependent).
Main Tasks
-> Network Setup and Configuration: Design, and configure network infrastructure components such as routers, switches, firewalls, and wireless access points. Ensure network connectivity and performance by monitoring, troubleshooting, and resolving
network issues
-> Network Security: Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection systems
-> Monitor network traffic for potential security breaches and promptly respond to incidents
-> Conduct regular security audits and vulnerability assessments
-> Network Administration: Manage and administer network servers, including domain controllers, DNS servers, DHCP servers, and file servers
-> Create and manage user accounts, permissions, and access controls
-> Perform regular data backups and ensure data integrity and disaster recovery
-> Network Monitoring and Optimization: Monitor network performance, availability, and utilization using network monitoring tools
-> Analyze network traffic patterns and optimize network performance by fine-tuning configurations
-> Plan and implement network capacity upgrades as necessary to accommodate growing demands
-> Troubleshooting and Technical Support: Respond to user-reported issues and provide timely resolution
-> Diagnose and troubleshoot network connectivity, hardware, and software problems
-> Collaborate with other IT teams or vendors for advanced troubleshooting and issue resolution
-> Documentation and Reporting: Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and inventory
-> Prepare regular reports on network performance, security incidents, and system upgrades
-> Document network policies, procedures, and best practices
-> Network Upgrades and Projects: Plan, coordinate, and execute network upgrades, migrations, and expansions
-> Evaluate new network technologies and make recommendations for improvement
-> Collaborate with other IT teams to implement cross-functional projects
-> Compliance and Policy Adherence: Ensure network operations comply with relevant industry standards, regulations, and company policies
-> Implement and enforce network access controls and data privacy measures
-> Continuous Learning and Professional Development: Stay updated with industry trends, emerging technologies, and best practices in network administration
Main Requirements
-> Windows server (HyperV, Active Directory, DNS, DFS)
-> SonicWALL
-> Firewalls,Unifi switches and APs
-> Office365 (licensing, security and compliance, exchange online)
-> Azure Virtual Desktop (AVD)
-> RMM tools (Datto RMM)
-> ESET AV
-> FreePBX (asterisk)
-> Microsoft office suite
-> SQL Server
Job Type: Full-time
Pay: From R28 000,00 per month
Experience:
-> Nightshift Work: 1 year (Preferred)
-> Network Server Administration: 1 year (Preferred)
-> Firewall Configuration: 3 years (Required)
-> Microsoft Azure: 5 years (Required)
-> Microsoft 365 Administration: 3 years (Preferred)
Please follow our portal link below for consideration.
https://www.msaos.com/recruitment/
