Consumer Protect

Consumer Protect Providing SA consumers with advice and assistance where there have been instances of abuse or prejudice by service providers. Twitter: Most do!

Despite a very violent history and an intolerance of poor service delivery from the public sector, South Africans seem to be extremely tolerant of poor customer service when provided by a service provider that is charging them. This is truly odd. Whether in a restaurant or an incorrect bill from a cellular service provider, the SA consumer is often far too timid to voice their concerns or objectio

ns. Perhaps the fact that they are alone and not in a large group is the main reason for this. I have always been very vocal when spending my hard earned cash and receiving a raw deal. I never keep quiet. SA service providers are geared towards a war of attrition with unhappy customers. They simply send them from pillar to post, cut them off, threaten with credit bureaus or are blatantly rude in the hopes that the unhappy client will simply pay up and shut up. I have started this page to give all those that have not felt up to the challenge of tackiling consumer related issues. Questions and requests may be submitted on my timeline or by email: [email protected] . The service is free. I hope to be of great value and assistance.

25/08/2019

Consumer Protect is operated by one person on a voluntary basis. The services provided are free.

However, we are inundated with requests that we simply cannot attend to.

In an effort to improve on this, we are seeking volunteers that can assist is in helping the multitude of consumers wronged on a daily basis.

Please inbox us your contact details if you are interested.

Thank you.
Keith

We apologise for the long break. As a free service, we are only able to assist in our spare time. However, we are back t...
25/04/2019

We apologise for the long break. As a free service, we are only able to assist in our spare time. However, we are back to assist you with all your consumer related matters. Our email address is [email protected]

24/04/2019
03/07/2018

Good day friends. We must apologise for the lengthy period of silence. Other commitments have kept us away. For those of you that do not know, we are not a portal for complaints and hot air. We actually take time and effort to assist you get positive results from your service providers. This may be related to warranties, fees, deliveries, refunds or any other service related issue. The best part is, we do it for free. So inbox us. Spread the word. Nobody should ever disrespect your hard earned money!

15/02/2016

A powerful tool to use against serice providers that do you wrong is to take the matter to the small claims court. No lawyers are allowed and you can summons the compnay CEO to come anywhere from Springbok to Matatiele!

08/12/2015

IT'S THE FESTIVE SEASON. WE HOPE THAT THE COMPANIES THAT YOU SPEND YOUR MONEY WITH SHOW YOU THE CUSTOMER SERVICE THAT YOU DESERVE. HAPPY HOLIDAYS!

30/04/2015

You work hard for your mney. Don't be bullied when tryimng to spend it.

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