Chris Faul Consulting

Chris Faul Consulting Business consultant to optometry. Specialising in buying and selling practices

The Reality of Spectacle Frame SelectionBy Chris FaulThe art—and more importantly, the value—of precision optical dispen...
22/05/2026

The Reality of Spectacle Frame Selection
By Chris Faul
The art—and more importantly, the value—of precision optical dispensing and frame alignment is becoming a lost craft. In my view, successful dispensing must fulfil three fundamental criteria for the patient:
• Look Good: Aesthetic appeal and personal style.
• See Good: Optical accuracy and visual performance.
• Feel Good: Long-term physical comfort and fit.
Unfortunately, the global industry has allowed manufacturers to dictate the narrative, shifting the focus almost entirely toward fashion. However, because human anatomy varies so significantly, rigorous frame selection remains the cornerstone of quality dispensing. There is often a misconception regarding what constitutes an "adequate" inventory; true selection is frequently misinterpreted.
To illustrate this, let’s analyse a standard inventory of 600 frames.
At first glance, 600 units seems like a vast choice. However, once we apply the necessary filters for a diverse patient base, the numbers tell a different story:
1. Price Points: To cater to a broad market, one might offer six price tiers. (600 ÷ 6 = 100 units per tier)
2. Materials/Styles: Within those tiers, we must provide options for plastic, metal, rimless, and semi-rimless designs. (100 ÷ 4 = 25 units)
3. Demographics: These must then be split between male, female, children, and young adults. (25 ÷ 4 = ~6 units)
4. Aesthetics: Finally, consider colour variations—classics like black, gold, and silver versus bold primary colours.
Suddenly, a "wall of 600 frames" provides only a handful of viable options for any specific individual.
Beyond these categories, the inventory must also accommodate physical proportions: temple length, bridge width, and pantoscopic tilt. An optometrist’s reputation does not end with the clinical exam; it is tied to the spectacles themselves. A patient’s judgment of their practitioner lasts for the two-year lifespan of the product, renewed every time they put them on. By rethinking how we stock our frame walls, we can return to the true art of dispensing.

Navigating the Business of Optometry 2nd Edition available at www.humint.co.za
18/05/2026

Navigating the Business of Optometry 2nd Edition available at www.humint.co.za

Navigating the Business of Optometry 2nd EditionContents Chapter 1 The Structure For Success Chapter 2 Assessing Market ...
29/04/2026

Navigating the Business of Optometry 2nd Edition

Contents
Chapter 1 The Structure For Success
Chapter 2 Assessing Market Viability
Chapter 3 Business Planning
Chapter 4 Financial Management
Chapter 5 Benchmarks
Chapter 6 Managing Gross Profit Percentage (GP%)
Chapter 7 Balance Sheet And Financial Matters
Chapter 8 Cash Flow
Chapter 9 Marketing Strategies In A Digital World
Chapter 10 Advertising In A Digital Age
Chapter 11 Managing Your Database
Chapter 12 Differential Advantage
Chapter 13 A Closer Look At Franchising
Chapter 14 Pricing, Discounting, Profitability
Chapter 15 How To Raise A Loan
Chapter 16 Providing A Business Plan To The Bank
Chapter 17 Practice Valuation
Chapter 18 Buying or Selling A Practice
Chapter 19 Starting A Practice
Chapter 20 Business And Professional Communication
Chapter 21 Choosing Your Management Software
Chapter 22 Planning Your Retirement From Optometry
Chapter 23 Trading Entities And Legal Matters
Chapter 24 Become Landlord Savvy
About the Author

Navigating the Business of Optometry, 2nd Edition, is now available here: www.humint.co.za
07/04/2026

Navigating the Business of Optometry, 2nd Edition, is now available here: www.humint.co.za

The Optometrist's Road Map to a High-Performance Digital Practice
26/03/2026

The Optometrist's Road Map to a High-Performance Digital Practice

Navigating the Business of Optometry, second edition is now available here:www.humint.co.za
23/03/2026

Navigating the Business of Optometry, second edition is now available here:
www.humint.co.za

Recipe for a Successful Practice in an AI Environment.In 2009, Kodak’s board received a final, urgent warning from middl...
16/03/2026

Recipe for a Successful Practice in an AI Environment.

In 2009, Kodak’s board received a final, urgent warning from middle management: the digital transition wasn't just coming; it was already here. They chose to ignore it. By 2012, the once-unassailable giant was bankrupt.
We see this pattern everywhere. Only five years ago, online shopping in South Africa was a niche 2% of the market; today, it is a dominant, unavoidable reality. Consider your own habits: when was the last time you actually stepped inside a physical bank?
The landscape doesn’t change gradually—it shifts all at once.
We are currently standing at the Kodak crossroads. Artificial Intelligence is no longer a "future" consideration; it is the current environment in which your practice must either evolve or face obsolescence. The tools have changed, the client expectations have shifted, and the speed of business has accelerated.
Join us for an essential seminar that moves beyond the hype and provides the concrete ingredients for resilience.
Don't become a cautionary tale. Learn the recipe for a future-proof practice.

Business presentation by Chris Faul and Terence Faul - Midrand 30 March.Free Registration here: www.humint.co.zaNavigati...
16/03/2026

Business presentation by Chris Faul and Terence Faul - Midrand 30 March.
Free Registration here: www.humint.co.za
Navigating the Business of Optometry - 2nd edition launching soon.

Free Seminar Presented by Chris Faul
11/03/2026

Free Seminar Presented by Chris Faul

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