12/06/2026
FAQ Friday
What is the difference between a Trustee/Director and a Managing Agent?
A Trustee (in a Body Corporate) or Director (in a Homeowners Association) is elected or appointed to make decisions and act in the best interests of the community.
A Managing Agent is a professional company appointed to assist with the day-to-day administration and management of the scheme or estate.
Trustees/Directors typically:
✔ Make decisions on behalf of the community
✔ Approve budgets and projects
✔ Enforce conduct and governance rules
✔ Represent the interests of owners and residents
Important: A Body Corporate or Homeowners Association cannot make decisions through a single Trustee or Director. Decisions must be approved by the required majority of Trustees/Directors through a properly constituted meeting or valid written resolution.
Managing Agents typically:
✔ Collect and manage levies
✔ Assist with finances and budgeting
✔ Coordinate maintenance and contractors
✔ Handle administrative and compliance matters
✔ Provide guidance on legislation and governance
A Managing Agent cannot make decisions on behalf of the Body Corporate or HOA unless specifically authorised to do so. Their role is to implement and manage the decisions made by the Trustees/Directors.
Simply put: Trustees/Directors make the decisions, while the Managing Agent assists with implementing and managing those decisions.
Have a property management question you'd like answered? Let us know in the comments!
