Designer Solutions

Designer Solutions We build smarter warranty and service plan software. Synaptic helps fund managers and dealers track risk, manage claims, and stay compliant — in real time.

Warranty. Done Right. Designer Solutions is the Trading name of Marais Software Solutions (Pty) Ltd. The company specializes in custom designed software for The insurance market, in long term, short term policy and fund management, Claims and Sales. We also specialize in the Property market, catering for software for the control and administration of Body Corporate, Home Owners Association, and apartment Management.

Why are you still losing time on outdated warranty platforms? Synaptic accelerates your claims, cuts admin drag, and giv...
19/08/2025

Why are you still losing time on outdated warranty platforms? Synaptic accelerates your claims, cuts admin drag, and gives you control. Fast. Accurate. Always on.

As one recent review put it: "The system's efficiency has saved us valuable time and
resources."
Still racing with old tools?
Choose the platform built for speed and scale in VAPS.

Go and meet our boss in "real" life... In this video he explains his experience and where he comes from!! View it here: ...
13/08/2025

Go and meet our boss in "real" life... In this video he explains his experience and where he comes from!!

View it here: https://www.linkedin.com/posts/designersolutions_vaps-vehiclewarranty-fundstrategy-activity-7361290445861150721-X2xc?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAIXwEEBQp9kPNWn3XztKBENqrWewRsYSAk

Who am I, really? Not a software founder. Not a systems guy. I’m someone who’s spent over two decades navigating the invisible risks inside vehicle value-added products—across underwriting, compliance, pricing, and dealer networks. I built Synaptic, not to sell software, but to help teams clos...

Most VAPS systems don’t fail because they’re bad.They fail because they were never built for how these models actually w...
06/08/2025

Most VAPS systems don’t fail because they’re bad.
They fail because they were never built for how these models actually work.

I’m Llewellyn Buckley-Marais.

For over two decades, I’ve helped insurers, UMAs, and dealer networks navigate the complexity of underwriting, pricing, and system design in the VAPS space.

I’m reintroducing myself. Because what’s coming next is a shift in how we talk about operational control, risk, and the systems behind vehicle value-added products.

No jargon. No fluff. Just clear, practical insight.

👉 Start here: https://www.linkedin.com/posts/designersolutions_warrantydoneright-vehiclewarranty-vehiclewarranty-activity-7358783971024883713-ikMP?utm_source=social_share_send&utm_medium=member_desktop_web&rcm=ACoAAAIXwEEBQp9kPNWn3XztKBENqrWewRsYSAk

Insurance Tech with Substance. Not Just Strategy.
02/07/2025

Insurance Tech with Substance. Not Just Strategy.







Managing everything from sale to claim? ✅Synaptic gives you full control—accounts, insurers, claims, and all.One system....
30/06/2025

Managing everything from sale to claim? ✅
Synaptic gives you full control—accounts, insurers, claims, and all.

One system. Built for the motor industry.
Warranty. Done Right.

🛠️ Purpose-Built for Motor VehiclesWe don’t adapt to the motor industry — we were designed for it.From dealer fund track...
27/06/2025

🛠️ Purpose-Built for Motor Vehicles
We don’t adapt to the motor industry — we were designed for it.

From dealer fund tracking to claims control, Synaptic connects every part of your VAPS ecosystem.
✔️ Built for clarity
✔️ Backed by real data
✔️ Branded with purpose

Warranty. Done Right.

24/06/2025

🚨 New Article: Beyond Reminders 🚨Dashboards. Reminders. Templated emails.But where’s the real connection?Most systems ti...
20/06/2025

🚨 New Article: Beyond Reminders 🚨
Dashboards. Reminders. Templated emails.
But where’s the real connection?

Most systems tick boxes. But they don’t build trust—or keep customers who feel forgotten.

In “Beyond Reminders,” I explore why post-sale communication in VAPS needs to evolve—fast.

✅ For sellers.
✅ For buyers.
✅ For anyone tired of silence after “confirmation.”

📝 Read here: https://www.linkedin.com/pulse/beyond-reminders-vaps-providers-must-rethink-customer-ckiwf/?trackingId=6NtAun0BKzS%2B5DlmNnWGmw%3D%3D

🚨 New Article Drop: Beyond Reminders 🚨In the world of warranties and VAPS, communication has become little more than a c...
18/06/2025

🚨 New Article Drop: Beyond Reminders 🚨

In the world of warranties and VAPS, communication has become little more than a checklist:
✅ Confirmation
✅ Policy schedule
✅ Mid-term reminder
✅ Renewal notice
And then… silence.

But customers expect more. And they deserve better.

In my latest article, I explore how we can move beyond reminders—toward purposeful, ongoing communication that builds trust, improves retention, and creates real value.

If you're a consumer who’s ever felt left in the dark, or part of the industry looking to do better—this one’s for you.

📝 Read it here: https://www.linkedin.com/pulse/beyond-reminders-vaps-providers-must-rethink-customer-ckiwf

❗️Before You Say Yes to That Warranty...It sounds like a great deal — but is it really? Before signing up for any vehicl...
13/06/2025

❗️Before You Say Yes to That Warranty...

It sounds like a great deal — but is it really? Before signing up for any vehicle warranty or service plan, make sure you know exactly what you're getting (and what you’re not).

In my latest article, I share practical tips to help you ask the right questions, spot red flags, and protect your pocket.

🔍 Because peace of mind shouldn’t come with fine print surprises.

👉 Read now: https://www.linkedin.com/posts/designersolutions_what-to-do-when-you-are-offered-vehicle-warranties-activity-7339208704879136768-aj_f?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAIXwEEBQp9kPNWn3XztKBENqrWewRsYSAk

❗️Before You Say Yes to That Warranty... It sounds like a great deal — but is it really? Before signing up for any vehicle warranty or service plan, make sure you know exactly what you're getting (and what you’re not). In my latest article, I share practical tips to help you ask the righ...

🔐 Important Security Update
13/05/2025

🔐 Important Security Update

Address

ReedValley Wine Estate, R 327
Mossel Bay
1401

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:00

Telephone

+27110768476

Website

https://designersolutions.desk365.io/support/

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