Action COACH Stefan van Rooyen

Action COACH Stefan van Rooyen As the World's Nr 1 Business Coaching Firm we'll help you Create Massive Success and Profitability for your Business. Business Coaching and Mentoring

Stage 3 - LockdownGood luck to all the business sectors operating again from today!
01/06/2020

Stage 3 - Lockdown

Good luck to all the business sectors operating again from today!

#13 of 13 lockdown to do listACTION PLAN FOR RE-OPENINGWhether you’re working from home, or have had to close your busi...
28/04/2020

#13 of 13 lockdown to do list

ACTION PLAN FOR RE-OPENING

Whether you’re working from home, or have had
to close your business completely, know that this
too will end.
What is your plan once you re-open?
There will be a feeding frenzy once the ‘new
normal’ returns and you need to have a very clear
reaction plan long before that happens.
Don’t get to the end of Lockdown still trying to figure it
out. You need to be pro-active and ahead of the
market, your competitors and your customers.
That said, you’ll probably need to be upping the
communication around your re-opening plans well
ahead of that actually happening. That way, your
business becomes a priority at start-up and not someone else’s.
Who will do what, when, where and how once re-opening?
Design it now and be ready to implement with everything you’ve got.
Invest this time wisely and start at number
1. – Dreamchart and systematically work through to number 13. – Action Plan for Re-opening. Invest this time wisely and
you’ll come out streets ahead of where you started. You’ll have created a solid foundation from which to ensure you not only survive but thrive.

You CAN do this!

#12 of 13 lockdown to do listDECLUTTER AND RE-ORGANISENot just your home but everything. Less clutter creates the feeli...
24/04/2020

#12 of 13 lockdown to do list

DECLUTTER AND RE-ORGANISE

Not just your home but everything. Less clutter
creates the feeling of space and comfort. It creates
a new vacuum to grow into and has physical,
mental and emotional benefits. Declutter and
Re-organise your home, especially your new home
office, your cupboards, your To-Do Lists, your
filing, your PC’s files, your Cloud storage, your
Apps on your phone, your WhatsApp’s, your
photos, your backups etc. The more your time
seems productive, the more you have the energy
to keep going. Start in one area and work from
there. Perhaps set a daily area of focus and do
as much as possible in that area for that day.
Tomorrow move onto the next category and so on.
If you declutter ‘stuff’ make the following piles:
1. Redundant items for sale post lockdown.
2. Items to give away to specifically identified
recipients and people special to you.
2. Items for charities or those less fortunate than
you. The sense of freedom this will bring will pay
off long after we’re all back to normal.

#11 of 13 lockdown to do listSTANDARD OPERATING PROCEDURESWhilst people seemingly run businesses, it’s critical to unde...
23/04/2020

#11 of 13 lockdown to do list

STANDARD OPERATING PROCEDURES

Whilst people seemingly run businesses, it’s
critical to understand the business cycle.
The business owner supports the team > the team
support the customers > the customers support the
business > and the business supports the business
owner.

The more structured and systemised that
support is, the easier it becomes. 80% of your
business needs to run on routine so that you’ve
got the energy for the 20% that is an exception.
Design the 80% routine and create Standard
Operating Procedures for as much as possible.

We often assume staff know the basics but often
they truly don’t. Is the way staff answer the
phone documented into a Standard Operating
Procedure? Ask the same questions of everything
else and get designing and writing. Your future
self will thank you for all the headaches saved.

#10 of 13 lockdown to do listREVIEW FINANCIALSStart with a new budget for the next 90 days and make sure you add the ca...
21/04/2020

#10 of 13 lockdown to do list

REVIEW FINANCIALS

Start with a new budget for the next 90 days
and make sure you add the cashflow projection
element to it. What will be coming in and what
needs to be paid and when. What else do we
need to go look for in the form of new business
now or what will be our first call-to-action from
our customers once we re-open. Focus on the
next three months to ensure you’re getting back
up to speed as soon as possible. Grant Lottering
says: “The goal doesn’t change but your training
plan may have to”. Then take your most recent
financials and literally go line-item for line-item
and do an analysis. For example: ‘Why did sales
go up only 8% yet staff costs went up 13%?’ The
year-on-year comparisons either need to have
very tangible and valid reasons for differences
otherwise they’re the first areas that require
conversations and further action. Use this time to
also get revised quotes from current suppliers and
get additional quotes from competing companies
to ensure you’re still getting the best deal for your
requirements.

#9 of 13 lockdown to do listMARKETING 101 TO PHDMarketing is important because it allows businesses to maintain long-la...
20/04/2020

#9 of 13 lockdown to do list

MARKETING 101 TO PHD

Marketing is important because it allows businesses to maintain long-lasting and ever-present relationships with their audience. It is not a one-time fix, it is an ongoing strategy that helps businesses flourish.
It engages: Customer engagement is the heart of any successful business – this is especially true for SMBs.

Email us at [email protected] if you need any help with your marketing plan.

#8 of 13 lockdown to do listREVISE PRODUCTS & SERVICESNow is the perfect time to think of ways to change the way you de...
16/04/2020

#8 of 13 lockdown to do list

REVISE PRODUCTS & SERVICES

Now is the perfect time to think of ways to change the way you deliver your product or service. Are you going to be adding any new products or services to your offering?

#7 of 13 lockdown to do listGET TO KNOW YOU CLIENTWhen last did you survey your Customers? Past & Present. Now is the t...
15/04/2020

#7 of 13 lockdown to do list

GET TO KNOW YOU CLIENT

When last did you survey your Customers? Past & Present. Now is the time to improve your service levels - so find out how you're doing from the people that matter most, Your customers.

#6 of 13 lockdown to do listDIGITAL FOOTPRINTWhat is a digital footprint and why is it important? Digital footprint is ...
09/04/2020

#6 of 13 lockdown to do list

DIGITAL FOOTPRINT

What is a digital footprint and why is it important?

Digital footprint is your online identity and individuality and is what makes you unique. It is builds the online reputation, or impression depending on the things you do online. It is important to be aware of it because anything posted online is permanent and stays there forever regardless of being deleted.

#5 of 13 lockdown to do listeCOMMERCECommon Types of Ecommerce Business Models:eCOMMERCE ACCOUNTING B2B: The B2B model,...
09/04/2020

#5 of 13 lockdown to do list

eCOMMERCE

Common Types of Ecommerce Business Models:

eCOMMERCE ACCOUNTING B2B:
The B2B model, business to business, is when a business is selling to other businesses. Alibaba is an example of a B2B business, as their suppliers sell to other businesses. Alibaba prices are extremely low as they’re wholesale prices to allow businesses to make a profit off of their products.
The B2B model, business to business, is when a business is selling to other businesses. Alibaba is an example of a B2B business, as their suppliers sell to other businesses. Alibaba prices are extremely low as they’re wholesale prices to allow businesses to make a profit off of their products.

B2C:
The B2C model, business to consumer, involves businesses selling to consumers. If you decide to open your own online store, you’ll likely be selling to customers instead of businesses. Amazon, Walmart, and Apple are examples of B2C businesses.

C2C:
The C2C model, consumer to consumer, is when consumers are selling to other consumers. Examples of a C2C business model are eBay, Craigslist, Facebook groups, and Kijiji. Many of the sellers on those sites aren’t businesses but average consumers selling products they own whether second-hand or new

C2B:
The C2B model, consumer to business, is when a consumer sells their own products or services to a business or organization. This could be a photographer selling their photography to a business.

What is your eCommerce plan?

#4 of 13 lockdown to do listORGANIZATIONAL CHART DEFINITIONOrganizational charts (or hierarchy charts) are the graphica...
08/04/2020

#4 of 13 lockdown to do list

ORGANIZATIONAL CHART DEFINITION

Organizational charts (or hierarchy charts) are the graphical representation of an organization’s structure. Its purpose is to illustrate the reporting relationships and chains of command within the organization. Employee names and titles and/or job positions are generally depicted in boxes or circles with lines linking them to other employees and departments. By looking at the company organizational chart, people can gain a quick understanding of how the organization is designed, its number of levels, and where each employee fits into the organization.

#3 of 13 lockdown to do listThe goal of LEARNING and DEVELOPMENT is to develop or change the behavior of individuals or...
08/04/2020

#3 of 13 lockdown to do list

The goal of LEARNING and DEVELOPMENT is to develop or change the behavior of individuals or groups for the better, sharing knowledge and insights that enable them to do their work better, or cultivate attitudes that help them perform better.

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