Impro Technologies

26/02/2026

Enhance your facility's security with the Inhibit Scanner Input feature in Primo! 🔒✨

In our latest tutorial, we walk you through a high-security use case: ensuring that when a sensitive area (like a vault) is open, all other entry and exit points are automatically locked down.

What you’ll learn in this video:
✅ Practical Application: How to manage access during critical events, such as preventing entry/exit while a vault door is open.
✅ Hardware Setup: How to wire sensors into your controllers or IO devices.
✅ Software Configuration: Step-by-step guide to setting up "Inhibit Scanner" inputs and assigning them to specific readers.
✅ Real-world Demo: Watch how the system automatically restricts and restores access in real-time.

Whether you're setting up a "man-trap" or simply need better operational control, this feature is a powerful tool for any security professional.

📺 Watch the full guide here: https://youtu.be/zYsmVoLhj04

A great use case example for making use of Primo's Inhibit Scanner functionality.

16/02/2026

Upgrade Alert!
If you're currently using Access Portal v4 or v5, you qualify for a FREE upgrade to Access Portal v6.1 by purchasing any of the following:
✔ Primo Readers
✔ Idemia
✔ Control iD
✔ HID Amico
Contact your local Impro representative today to learn about our special offer!

16/02/2026

Upgrade Your Security with the Impro MDR-SE!
Special Promotional Offer – Limited Time Only

Go secure today!
Stop people cloning your cards and prevent unauthorised access to your site and secure communications to stop cyber-attacks

The Impro MDR-SE Secure Reader is the solution you need.
Contact your Impro representative today to learn about our special MDR-SE offer!

Note: For mobile capability, ask about the MDR-SE Mobile.

16/02/2026

In a fast‑moving tech world, learning isn’t optional — it’s essential.
Are you ready to take your Access Portal knowledge to the next level?

Advance your skills and secure your training session today.

For bookings or assistance, contact us at [email protected]

10/02/2026

IDEMIA VisionPass SP - Not just your average biometric terminal!
Contact your local Impro Distributor or Impro sales agent to find out more...

06/02/2026

Stop the Loops! 🛑 Mastering Common Zones in Primo

Are your users bypassing security by switching zones? It’s time to implement Common Zones.

Learn how to link zones from separate controllers to ensure your anti-passback rules are bulletproof. Whether it’s a university campus or a large industrial site, this feature keeps your occupancy data accurate and your site secure.

Check out the tutorial here:
🔗 https://youtu.be/lQdwlSvs4-A

Configure Common Zones to share Anti-Pass back rules across controllers in Primo.

29/01/2026

Tired of switching between systems to manage guest and staff access?

Streamline your hotel operations with the new Primo and VingCard integration! Now you can manage everything—from back-of-house staff permissions to front-of-house guest room entry—from a single, unified interface.

Watch our latest tutorial to see:
✅ How to sync doors and time configurations
✅ Simple steps to encode staff and guest credentials
✅ How to access integrated VingCard reports within Primo

Stop wasting time on manual entries and start providing a more connected hospitality experience.

Watch the full video here: https://youtu.be/xpiKp7mCy2Q

A single interface for managing access to both guests and staff in the hospitality industry. Access control management for front and back of house.

23/01/2026

Admin Essentials: Resetting MFA in Primo 🛠️

Managing operator access shouldn't be a headache. Whether it's a lost phone or a hardware upgrade, resetting Multi-factor Authentication (MFA) is a standard task for any system administrator.

Our latest demo walks you through the workflow:
✅ Administrator navigation to the Operator Login menu
✅ Successful MFA reset
✅ New QR code registration

Ensuring your team knows these quick fixes keeps your site running smoothly.

Full Video: https://youtu.be/Hg7F0SuBHw8

Resetting Multi-factor Authentication for an operator account on Primo.

12/01/2026

New Feature Alert: LDAP Service Integration is here! 🚀

Stop managing multiple sets of passwords. With the latest Primo update, you can now integrate your directory service for easier, more secure operator logins.

Watch our 3-minute step-by-step guide to see how to configure your system and sync your operators: https://youtu.be/IgePMajNgjM

Key highlights:

Connection setup & testing [00:54]

Syncing operator common names [02:14]

Role association within Primo [02:45]

Make Access Control safer and convenient with Primo's lightweight directory access protocol integration.

07/01/2026

Enhance your organization's security with Multi-Factor Authentication (MFA) in Primo! 🔐✨

Cyber threats are evolving, and relying on passwords alone isn't enough. Our latest video walks you through how easy it is to enable and use MFA to protect your data and prevent unauthorized access.

What you’ll learn in this video:

Easy Setup: How administrators can enable MFA for any operator account.

Simple Registration: The step-by-step process for first-time login using an authenticator app.

Streamlined Access: How quick and secure the login process becomes for your team.

Don’t let stolen credentials lead to a data breach. Watch the full tutorial now and see how Primo makes digital security a breeze!

📺 Watch here: https://youtu.be/KbN1xH2713o

Enhance Your Digital Security with Multi-Factor AuthenticationPrimo now offers a variety of MFA options to strengthen your access control solution. This ensu...

19/12/2025

As we pause for the festive season, we’d like to take a moment to thank our customers for being part of our journey this year.

While our offices will be closed for the annual shutdown, our Technical Support team remains available 24/7, ensuring you continue to receive assistance when it matters most.

For any support-related queries during this period, please contact [email protected] or +27 (31) 717 0750.
We wish you and your loved ones a restful and enjoyable holiday season, and we look forward to connecting again in the new year.

20/11/2025

As the year winds down, we’d like to thank our customers and partners for their continued support throughout 2025.

Please note that Impro will close for our annual season shutdown from 19 December 2025 at 16:00 and reopen on 5 January 2026 at 08:00.

All scheduled deliveries will be completed before the morning of 19 December, and normal operations will resume once we’re back.

Our Technical Support team will remain available during the shutdown. For assistance, please email [email protected]

Wishing you a peaceful and enjoyable festive season. We look forward to working with you in 2026.