Edge Communications

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Edge Communications We are passionate about each client and their brand and want to ensure we provide a hands-on, innova

Hey, guys! 🤚🏾 ⁣⁣⁣⁣I know we’ve been a little quiet the past 3 weeks, but we took the time to work on our social media wo...
16/09/2020

Hey, guys! 🤚🏾 ⁣⁣
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I know we’ve been a little quiet the past 3 weeks, but we took the time to work on our social media workshops, all to make it even MORE AMAZING FOR YOU! 🤩⁣⁣
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I think one of the main things this pandemic highlighted to us, is that if customers can’t reach your business on social media or any online platform, you miss out on a large audience to reach 👩🏽‍💻⁣⁣
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Now, more than ever businesses need to be CONNECTED and build RELATIONSHIPS with their CUSTOMERS online! 🗣📲⁣⁣
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That’s why we took the time and added even more valuable content to our workshop material so that you have the tools 🛠 to put your business on a whole new level in the social media world AND make sales! 💰 ⁣⁣
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Want to invest in your small business? Then join our next workshop in October! 👇🏾⁣⁣
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▪️ 17 OCTOBER 2020⁣⁣
▪️ 10:00-14:30 ⁣⁣
▪️ PRETORIA⁣⁣
▪️ REGISTER HERE 👉🏾 https://linktr.ee/edge.comms
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*All the workshop info and pricing is available on our website.
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Let’s get social! 💃🏼

Today we celebrate ONE YEAR since we started our first social media workshop, 🥂⁣⁣Our workshops are definitely the ❤️ of...
23/07/2020

Today we celebrate ONE YEAR since we started our first social media workshop, 🥂⁣
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Our workshops are definitely the ❤️ of our business and we cannot do what we do without all of you! ⁣⁣⁣
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Thank you to each business owner who invested in us to equip and empower you with tools to excel on your social media platforms! Whether you signed up for a social media workshop, booked a 1:1 consultation or made us part of a longer journey with your business, we appreciate you! ⁣⁣⁣
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Being an entrepreneur is by far the most challenging, yet rewarding journey to embark on!⁣⁣⁣
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May we always create, inspire and empower all our fellow business owners out there! I’m excited for the journey ahead and the many business owners we’ll get to meet and build meaningful relationships with in our upcoming workshops! 👩🏽‍💻⁣⁣⁣
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Let’s grow together! 💪🏾⁣⁣

⁣I N S T A G R A M T I P 👇🏾⁣Yes, images do reach more 👀 when they are geo-tagged! ⁣⁣Here’s why:⁣⁣📍 It helps users to kn...
15/07/2020

⁣I N S T A G R A M T I P 👇🏾
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Yes, images do reach more 👀 when they are geo-tagged! ⁣
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Here’s why:⁣
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📍 It helps users to know where you are located.⁣
📍 Customers feel a connection to your brand and interact with your Instagram page if they know that you are located nearby.⁣
📍 Adding a geotag to your photo also increases your visibility, because when someone searches for photos in that area, yours will pop up! ⁣
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So next time you post, remember to add a location to your post. Geotagging is a great way to grow your following and boost your interactions! 🤩⁣
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If you want to learn more ways to boost your engagement and building a better online presence, our next online social media workshop on 30 July, is the best place to start! ⁣
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DM us to invest in your social media! 👩🏽‍💻

We got that Friday feeling! 🎉⁣⁣⁣⁣⁣⁣⁣⁣⁣⁣Also back to loadshedding which means it’s totally OK to pack away your laptop an...
10/07/2020

We got that Friday feeling! 🎉⁣⁣⁣⁣⁣
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Also back to loadshedding which means it’s totally OK to pack away your laptop and start the weekend! ✌🏾 ⁣⁣⁣⁣⁣
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What we’re up to this weekend:⁣⁣⁣⁣⁣
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❄️ Spending quality time with the hubby and staying warm! ⁣
👩🏽‍💻 A creative content planning session for our clients. ⁣
👀 Releasing another online social media workshop (so stay tuned)⁣
🤩 Doing some changes on our website.⁣
🎥 Naps & Netflix⁣
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Have a great weekend, Facebook Fam! 💛⁣⁣

We can all agree that the social media noise of the past few months gets overwhelming and confusing with times. ⁣⁣It’s c...
09/07/2020

We can all agree that the social media noise of the past few months gets overwhelming and confusing with times. ⁣
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It’s constant and it is loud! ⁣
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BUT 🙋🏽‍♀️⁣
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We as small business owners have the CHOICE to rather be INFORMED than influenced by what’s going on around us. ⁣
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The influence of fear often distracts us from focusing on what is important and withhold us from making sound decisions to move forward in trying times like these. ⁣
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As a small business owner myself, I would like to encourage you to reflect on what is influencing your thoughts and the future of your business in this moment. It will help you to successfully navigate through the noise. 🎧 ⁣
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CHOOSE to not let others terrify you with what they have seen or heard, instead fix your focus on WHY you started and align your strategy with your goals and values. 🎯 ⁣
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Let’s support one another as we are without a doubt, better together! 🙌🏾

N O T E B O O K S O U T 📝 ⁣⁣⁣⁣⁣⁣⁣Social Media is all about building meaningful relationships with your audience online...
01/07/2020

N O T E B O O K S O U T 📝 ⁣⁣⁣
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Social Media is all about building meaningful relationships with your audience online. ⁣⁣⁣⁣
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Today we share 3 quick tips on how your business can improve your communication with customer queries on your social media platforms.⁣⁣
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👉🏽 Ditch The Script - Customers want to talk to REAL people that understand REAL situations. Listen carefully throughout the conversation with an online customer and reply as an individual. ⁣⁣⁣⁣
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👉🏽 Be Proactive – It’s our responsibility as brands to educate our customers regarding our services or products we sell. You can always provide additional links/resources to guide the customer through a problem or a query. ⁣⁣⁣⁣
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👉🏽 Follow Up - You will ALWAYS exceed expectations by following up with the customer after you’ve resolved their queries.

What an insightful day of training done with this awesome team of Social Media Agents. ⁣⁣⁣⁣Social Media Response Trainin...
18/06/2020

What an insightful day of training done with this awesome team of Social Media Agents. ⁣⁣
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Social Media Response Training with one of South Africa’s Leading Cellular Networks Vodacom⁣⁣
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We got to know the different kinds of customers you will encounter on an online platform and how to effectively communicate to each one of them. We also learned how to identify a social media post and divert to the correct channel in order to solve a customer query in a rapid amount of time. ⏰ ⁣⁣
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On social media your are guaranteed to deal with digital trolls. As a brand, it’s vital to identify digital trolls, manage them in a professional manner and also protect fellow customers on your platforms! 📱⁣⁣
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Great participation from all of you, especially in the scenario analysis. ⁣⁣
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Good job, everyone! 🙌🏾⁣

Address

Pretoria
0081

Opening Hours

Monday 09:00 - 16:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 14:00

Telephone

0793692039

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